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Online Support Jobs (NOW HIRING)

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IT Support Technician

Southington, CT · On-site

$21.75 - $30/hr

Endpoint support using Intune (device enrollment, compliance, and access issues) * Assist with basic Exchange Online support activities, such as: * Mailbox access issues and permission ...

009 Ramey

Online Shop Associate

West Plains, MO · On-site

$14.50 - $16.75/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

052 Price Cutter

Online Shop Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

010 King Cash Saver

Online Shop Associate

Lebanon, MO · On-site

$13.25 - $15.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

051 Price Cutter

Online Shop Associate

Springfield, MO · On-site

$13.25 - $15.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

034 King Food Saver

Online Shop Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

004 Price Cutter

Online Shop Associate

Ozark, MO · On-site

$13.50 - $15.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

002 Price Cutter

Online Shop Associate

New Madrid, MO · On-site

$13.25 - $15/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

073 Country Mart

Online Shop Associate

Forsyth, MO · On-site

$13.50 - $15.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

089 Price Cutter

Online Shop Associate

Conway, MO · On-site

$13.75 - $15.75/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

074 Price Cutter

Online Shop Associate

Clinton, MO · On-site

$12.50 - $14.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

077 Country Mart

Online Shop Associate

Garnett, KS · On-site

$13.50 - $15.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

024 King Food Saver

Online Shop Associate

Neosho, MO · On-site

$12.50 - $14.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

056 Price Cutter

Online Shop Associate

Waynesville, MO · On-site

$13.25 - $15.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

070 Country Mart

Online Shop Associate

Hollister, MO · On-site

$13 - $15/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

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All JobsOnline Support Jobs

Online Support information

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$11

$18

$26

How much do online support jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for online support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

What are some common challenges faced by Online Support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as an Online Support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What Are Online Support Jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are Online Support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.
More about Online Support jobs
What cities are hiring for Online Support jobs? Cities with the most Online Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Online Support jobs? States with the most job openings for Online Support jobs include:
What job categories do people searching Online Support jobs look for? The top searched job categories for Online Support jobs are:
Online Support jobs near you
Infographic showing various Online Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, and 7% Part Time. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Treasury Management / Cash Management Specialist (On-line Support)

Boston Private

Los Angeles, CA • On-site

Full-time

Posted 9 days ago

Job description

Company Description
Boston Private is a leading wealth management, trust, and private banking company with a national presence. Headquartered in Boston, we serve clients from our offices located in the major markets of Boston, San Francisco, San Jose, Los Angeles and Palm Beach.
We're committed to building a trusted relationship with each client and have the broad expertise to create comprehensive, custom solutions for their personal and business needs that are often interconnected.
As wealth creators, our clients value having one trusted resource that can help them address all of their wealth management, trust, and private banking needs.
Job Description
Position Summary:
This position will encompass all aspects of Cash Management including implementation, documentation, and support. The individual will interact with internal bank departments and external clients, and may be asked to participate in the Sales process. Overall, this person will play an integral role in the future development and support of Cash Management products and services at Boston Private Bank. He or she will be expected to provide superior client service and professional assistance to our clients, prospective clients & associates.
Roles and Responsibilities:
  • Become a product expert for all Cash Management products and services with the ability to act as a resource for all internal bank business areas.
  • Support incoming client inquiries in a timely and accurate manner
  • Support the Cash Management Team with timely and accurate responses and assist the team members with implementation of new products and or enhancements/release.
  • Provide daily support for the Cash Management Service Line and Online Banking web site.
  • Assist in the development of marketing and training materials. Lead and or participate in client training sessions.
  • Develop strong understanding of internal bank core systems-FISERV, Synergy, etc...
  • Maintain good working relationships and open communication within the Bank-- Deposit Operations, Project Administration as well as the various Bank Offices.
  • Keep Management informed of any potential loss or fraud type situations
  • Adhere to all Bank Policies and Procedures
  • Participate in projects as assigned

Authority/Accountability:
Direct Communication with Sales/Relationship Officers, Bank Offices, Client Service, Treasury, Deposit Operations, and IT and Application Support.
All Boston Private Bank & Trust Company employees are expected to adhere to the following competencies:
Core Competencies :
  • Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively and establishes and maintains relationships and gains client's trust and respect.
  • Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to achieve results that are in the best interest of the Bank.
  • Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks, projects, and relationships and follows through on obligations and promises.
  • Self Development and Learning - Personally committed to learning and actively works to continuously develop professionally.
  • Teamwork and Collaboration - Works collaboratively; finds common ground and solves problems for the good of all and can represent his/her own interests and yet be fair to the team.

Individual Contributor Competencies :
  • Decision Making and Problem Solving -Makes decisions in a timely manner, uses a mixture of analysis, experience and judgment to solve difficult problems with effective solutions.
  • Informing and Communicating - Proactively communicates information to colleagues up, down and across the organization, provides updates on projects, tasks and potential roadblocks.
  • Planning - Accurately scopes out length and difficulty of tasks and projects and sets objectives and goals
  • Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on important priorities and completes tasks and/or projects on time.

Qualifications
  • Minimum of 7years' experience in financial services including
  • 3 years in a cash management role or related area.
  • Experience in a client service or product support is preferred.
  • Knowledge of electronic banking services and or cash management products is recommended.
  • Strong analytical and organizational skills as well as close attention to detail.
  • Ability to communicate effectively, orally and in writing, to all levels of responsibility.
  • Proficiency in Microsoft Office.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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