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One Call Jobs (NOW HIRING)

One Call

Account Manager

$86K - $141K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Negotiation Spclst I

$19.04 - $28.56/hr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Account Manager

$86K - $141K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Strategic Acct Executive

$116K - $191K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

Maximus, Inc.

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.75 - $18/hr

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent . This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities ...

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · On-site

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

One Call

Sr Dir Ent AI Enablement

$167K - $268K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Product Manager Senior

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

ClearanceJobs

Tier 1 Call Center Agent Jobs

San Antonio, TX · On-site

$13.75 - $18/hr

Tier 1 Call Center Agent Maximus is looking to hire a Tier 1 Call Center Agent. This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities:

One Call

Software Engineer II

$102K - $163K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Principal Product Manager

$142K - $227K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Payroll Specialist Sr

$55K - $83K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Care Navigator I - LPN

$19.04 - $28.56/hr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Software Engineer Lead

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Product Manager Senior

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Network Engineer Sr

$86K - $138K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Senior Director Strategic Delivery

$167K - $268K/yr

The Senior Director, Strategic Delivery, is accountable for how One Call delivers its strategy - the operating model, the leadership bench, and the outcomes of the enterprise's most consequential ...

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One Call information

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How much do one call jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for one call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

More about One Call jobs

What cities are hiring for One Call jobs?

Cities with the most One Call job openings:

What states have the most One Call jobs?

States with the most job openings for One Call jobs include:

What job categories do people searching One Call jobs look for?

The top searched job categories for One Call jobs are:

One Call jobs near you
Infographic showing various One Call job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Account Manager

One Call

Remote

$86K - $141K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

One Call rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

175th of 499 rated business services

Job description

General information
Location
Remote
Function
Sales
Business Unit
Shared Services
Full-time/Part-time
Full Time
Salary Range Min - Max (USD)
$86000 - $141800
Country
United States
Date
30-Jul-2026
Job ID
5779
Description & Requirements
Join Our Team and Make a Difference!
Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply,we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Salary Range:
This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
What We Provide in Return for Your Commitment to Our Mission
We offer a vast array of benefits to help support the whole you, including:
  • Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
  • Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY:
The Account Manager is accountable for relationships, sells products and/or services to One Call clients to ensure satisfaction, alignment of One Call's corporate strategy, account retention, and revenue growth. Additionally, the Account Manager supports the Strategic Account Executive in on-going service delivery, customer satisfaction, and relationship development with One Call's Corporate and Regional Accounts.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Significant focus should be on client retention and developing/executing account plans to ensure continued revenue growth
  • Demonstrates product knowledge including solutions, markets, and competitive intelligence
  • Leverages client-facing data to reinforce One Call value proposition
  • Leverages internal data to identify opportunities for improving service delivery and increased revenue
  • Provides accurate and timely sales forecasts
  • Develop relationships with desk-level buyers, pulling through revenue at the user level
  • Ensures accurate content and certification of information in CRM software for assigned clients
  • Within the client organizations, builds network of influencers and maintains knowledge of products and services utilized
  • Identifies and mitigates at-risk business
  • If working with federal government contract clients, employee is required to receive federal government clearance for handling sensitive information. Employees are also required to receive annual security awareness training.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
  • Bachelor's degree or the equivalent combination of education, training, or work experience.
  • A minimum of 3 years of sales or equivalent experience required; 5 years or more preferred.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:
  • Good understanding of One Call products and services
  • General knowledge of workers' compensation industry
  • Communicates ideas both verbally, in written form and via presentation in a clear, concise, and professional manner appropriate to audience including executive levels.
  • Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
  • Ability to show established track record of involvement in industry trade groups preferred.
  • Ability to work both independently and in a team environment.
  • Expert knowledge of Microsoft Office suite of applications, CRM software, and data visualization tools.
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:
  • For roles located in office or home settings, this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak and hear.
  • Work-from-home requirements include the colleague's ability to set up computer equipment within their home office.
  • Travel requirements include the colleague's ability to move between work locations for client meetings and other field work assignments.
  • Travel may be up to 50% of working hours.
  • The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
  • The colleague must be able to remain in a stationary position, operate a computer and other office equipment, perform repetitive motions, assess information and files stored electronically, converse with customers and exchange accurate information.
  • The colleague must be able to discern text displayed on a monitor and input data into specific fields using a keyboard.
  • The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
  • Reasonable accommodation will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position
  • The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

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