ZipRecruiter

Log In

1

One Call Jobs in Illinois (NOW HIRING)

ARS-Rescue Rooter

In Home Sales - HVAC

Schaumburg, IL · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

Residential HVAC Sales Consultant

Naperville, IL · On-site

$100K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales - HVAC

Schaumburg, IL · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales - HVAC

Schaumburg, IL

$100K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

HVAC Outside Sales Consultant

Glenview, IL · On-site

$100K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In Home Sales - HVAC

Schaumburg, IL · On-site

$100K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

next page

Showing results 1-20

All JobsOne Call JobsOne Call Jobs in Illinois

One Call information

See Illinois salary details

$10

$17

$24

How much do one call jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for one call in Illinois is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are popular job titles related to One Call jobs in Illinois?

For One Call jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching One Call jobs in Illinois look for?

The top searched job categories for One Call jobs in Illinois are:

What cities in Illinois are hiring for One Call jobs?

Cities in Illinois with the most One Call job openings:

One Call jobs near you
Infographic showing various One Call job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 40% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,103 per year, or $17.4 per hour.

Customer Communications Representative I-PT

Canon U.S.A., Inc.

Itasca, IL • On-site

$17.20 - $21.84/hr

Part-time

Re-posted 20 days ago

Canon U.S.A. rating

7.7

Company rating: 7.7 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

79th of 161 rated electronics manufacturers

Job description

About the Role
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
Your Impact
- Provides outstanding service to customers calling the dispatch team for service.
- Responds to routine customer inquiries via live call or Email as needed.
- Provides follow through on any special customer needs in a timely manner.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- High School diploma or equivalent required.
- Strong verbal and written communication skills.
- Proficient in MS Office, strong attention to detail, organized and able to multitask.
- Successful completion of Call Taker New-Hire training and introductory period.
- Must be able to work wide variety of work shift/schedules with short notice
We are providing the anticipated hourly salary range for this role: $17.20-21.84 hourly.
Company Overview
About our Company -#CUSA
Workstyle Description
Hybrid - This position is part time and offers a hybrid work schedule requiring you to be in the office three company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).
Posting Tags
#PM-19 #LI-RH2

What Canon U.S.A. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply