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One Call Jobs (NOW HIRING)

RWDY Inc

One-Call Operator

Carlsbad, NM · On-site

$59.25/hr

Job Title One-Call Operator Compensation $59.25/hr Location Carlsbad, NM 88220 Delaware Basin Schedule 5x2; Monday-Friday 10-hour days On-call weekend rotation every 9 weeks Start Date 6/22/26 ...

RWDY Inc

One-Call Operator

Carlsbad, NM · On-site

$59.25/hr

Job Title One-Call Operator Compensation $59.25/hr Location Carlsbad, NM 88220 Delaware Basin Schedule 5x2; Monday-Friday 10-hour days On-call weekend rotation every 9 weeks Start Date 6/22/26 ...

RWDY

One-Call Operator

Carlsbad, NM

$59.25/hr

Job Title One-Call Operator Compensation $59.25/hr Location Carlsbad, NM 88220 Delaware Basin Schedule 5x2; Monday-Friday 10-hour days On-call weekend rotation every 9 weeks Start Date 6/22/26 ...

Deschutes County, OR

9-1-1 Call Taker

Bend, OR · On-site

$4K - $6K/mo

The 9-1-1 Call Taker is the first person that talks to a person in an emergency. They are the critical decision maker in properly assessing the situation, interviewing the caller and getting the ...

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$17 - $20.91/hr

Schedule: 6:00AM - 3:00PM MST Qualifications Schedule flexibility * 1+ years of experience in a call center or similar B2B customer service role. * Solid working knowledge of Word, Excel and Outlook ...

Osmose Utilities Services

Utility Locator

Peachtree City, GA · On-site

$14.75 - $18.50/hr

Submit locate requests to state One Call ("811") centers through web sites or by phone (position will require registration to submit tickets for multiple states). All submittals must conform to ...

New

Silotech Group

Tier 1 Call Center Agent

San Antonio, TX

$13.75 - $18/hr

Silotech Group is seeking a Tier 1 Call Center Agent to join our high-impact team supporting the Air Force's Joint Cyber Command and Control (JCC2) program. This on-site role is essential to our ...

Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

General information Job Posting Title Tier 1 Call Center Agent Date Friday, May 29, 2026 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is ...

One Call

Account Manager

$86K - $141K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Negotiation Spclst I

$19.04 - $28.56/hr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Software Engineer Sr

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Sr Dir Natl Prod Leader

$116K - $191K/yr

Strengthen One Call's market presence by serving as subject matter experts at industry conferences, promoting key programs (such as Age of Injury), and building brand credibility. * Market and ...

One Call

Sr Dir Natl Prod Leader

$116K - $191K/yr

Strengthen One Call's market presence by serving as subject matter experts at industry conferences, promoting key programs (such as Age of Injury), and building brand credibility. * Market and ...

One Call

Dir Applied AI Engineer

$167K - $268K/yr

You are building the AI-powered capabilities and platform primitives that product teas across One Call consume to create intelligent, automated experiences. You own the engineering foundation- the ...

One Call

Product Manager Senior

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Full Stack Engineer

$102K - $163K/yr

As such, One Call retains the right to change or assign other duties to this position at any time. We are an equal opportunity employer and all qualified applicants will receive consideration for ...

One Call

Sr Mgr Delivery

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

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How much do one call jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for one call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Call Coordinator, and why are they important?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are One Call operators?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.
More about One Call jobs
What cities are hiring for One Call jobs? Cities with the most One Call job openings:
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What job categories do people searching One Call jobs look for? The top searched job categories for One Call jobs are:
One Call jobs near you

One-Call Operator

RWDY Inc

Carlsbad, NM • On-site

$59.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title
One-Call Operator
Compensation
$59.25/hr
Location
Carlsbad, NM 88220
Delaware Basin
Schedule
5x2; Monday–Friday
10-hour days
On-call weekend rotation every 9 weeks
Start Date
6/22/26
Eligible Expenses
Per Diem: $200/day
Mileage Reimbursement: IRS Rate
Cell Phone Reimbursement: $50/month
Scope
The One-Call Operator is responsible for underground utility locating, mapping accuracy, excavation support, regulatory compliance, and emergency response coordination across Delaware Basin operations. This role supports safe excavation activities through accurate utility identification, field coordination, documentation, and stakeholder communication while maintaining compliance with company and regulatory standards.
Key Responsibilities
Technical & Operational Duties
  • Calibrate, operate, and maintain line identification equipment to ensure reliable detection of underground utilities while maintaining detailed documentation and certification records
  • Locate and mark underground utilities using GIS and mapping tools
  • Install identification markers on company-owned lines within required timeframes
  • Conduct line crossing inspections and monitor digging and boring activities
  • Verify compliance with safety protocols and regulatory requirements during excavation activities
  • Maintain and update mapping data for underground assets to ensure consistency and accuracy
  • Record one-call activities in centralized systems for reporting and operational visibility
Compliance & Coordination
  • Uphold regulatory, environmental, and safety standards in coordination with Operations Foreman, Superintendents, and Environmental Health & Safety teams
  • Lead and support emergency response efforts related to excavation activities
  • Maintain emergency response plans and follow established protocols
  • Serve as a field-wide contact for underground utility detection and emergency coordination
Communication & Stakeholder Engagement
  • Respond to inquiries regarding underground utilities from contractors, lease operators, coworkers, and the public
  • Maintain accurate documentation of communications and field activities
  • Notify lease operators of planned boring and digging activities near pipelines and flowlines
  • Attend and coordinate Wide Area Conferences (WAC) for New Mexico projects
Training & Professional Development
  • Assist with onboarding and training of team members
  • Share expertise related to calibration techniques, mapping consistency, SOP implementation, and utility locating practices
  • Support development of lower-level employees and continuous improvement initiatives
Process Improvement & Adaptability
  • Develop and implement Standard Operating Procedures (SOPs) for locating, marking, calibration, and emergency response
  • Support operational efficiency initiatives and adapt to evolving business priorities
Additional Expectations
  • Perform complex departmental tasks under general supervision
  • Demonstrate initiative, accountability, and strong communication skills
  • Maintain a professional and safety-focused approach in all activities
  • Collaborate effectively across field operations and support teams

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