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One Call Jobs (NOW HIRING)

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$18 - $20/hr

No wonder Newsweek named CoolSys one of America's Greatest Workplaces! We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

General information Job Posting Title Tier 1 Call Center Agent Date Friday, July 10, 2026 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is ...

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$18 - $20/hr

No wonder Newsweek named CoolSys one of America's Greatest Workplaces! We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$18 - $20/hr

No wonder Newsweek named CoolSys one of America's Greatest Workplaces! We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

One Call

Clinical CC I

$19.04 - $28.56/hr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

Maximus, Inc.

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.75 - $18/hr

Description & Requirements Maximus is currently seeking a Tier 1 Call Center Agent. This is an on-site position that requires a TS/SCI clearance. Job-Specific Essential Duties and Responsibilities ...

Maximus, Inc.

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.75 - $18/hr

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent . This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities ...

One Call

Account Manager

$86K - $141K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Account Manager

$86K - $141K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · On-site

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · On-site

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

One Call

Strategic Acct Executive

$116K - $191K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

System Support

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · On-site

$60 - $80/hr

MONDAY THROUGH FRIDAY FULL TIME / 80 HOURS PER PAY PERIOD MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through ...

ONEOK, Inc.

$50 - $76/hr

## Damage Prevention Specialist - One Call ProgramApplylocations: Tulsa, OKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 20, 2026 (7 days left to apply)job requisition ...

One Call

Sr Dir Ent AI Enablement

$167K - $268K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

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One Call information

See salary details

$10

$17

$25

How much do one call jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for one call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

More about One Call jobs

What cities are hiring for One Call jobs?

Cities with the most One Call job openings:

What states have the most One Call jobs?

States with the most job openings for One Call jobs include:

What job categories do people searching One Call jobs look for?

The top searched job categories for One Call jobs are:

One Call jobs near you
Infographic showing various One Call job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Representative 1, Call Center

CoolSys

Phoenix, AZ • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

63rd of 283 rated repair and maintenance companies

Job description

Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
  • Competitive pay: $18-20/HR depending on any relevant experience
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities
Position Summary:
As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer service by providing solutions to any customer concerns and adapting to new processes, as necessary. You will work with our on-call service teams to dispatch technicians for emergency service requests.
Start date: 9/14/26
Training hours: 5am-2pm for 6 weeks.
Regular Schedule: Must be available to work a full-time schedule within the hours of 5am-10pm, 7 days a week on a rotation.
Qualifications
  • High school diploma/GED
  • Certification from an accredited vocational-technical or trade school a plus!
  • Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems.
  • High level of professionalism & strong problem-solving abilities
  • Excellent interpersonal communication skills
  • Able to work in a fast-paced environment, multi-task, and work with competing priorities
  • Must be highly motivated and work well in team environment

Join Us
Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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