One Call Jobs in Alberta (NOW HIRING)

Why Keyera?

It's our purpose-driven culture, benefits, and people. From flexible, customizable benefits and an employer-funded pension plan to our Keyera Connects social investment program and paid employee volunteer days, we're focused on empowering our people and communities.

When you work with us, you'll enjoy:

Flexible Benefits to meet your individual and family needs, including

• $3,500 plus 4.5% of base salary each year to customize your benefits and investments

• Saving plan options, including an Employee Share Purchase Plan, RRSP, and TFSA

• Defined Contribution Pension Plan funded by Keyera up to 10% of base salary

• Wellness Personal Spending Account of $750 per year to cover wellness expenses

Paid vacation and eight flex days each year

• Two paid volunteer days each year to support the causes that are most important to you

• Employee Family Assistance Program with a variety of support resources from professional counselling to financial planning support and more.

Role/Location Specific

• Keyera's Northern Allowance is a tiered incentive program based on years of service, currently offered to employees working at the following locations: Grande Prairie Office, Wapiti, Simonette, Gold Creek, South Cheecham, and Fox Creek Terminal. This information reflects the current state of the program and may be subject to change over time.

Please note that compensation and benefits may be different based on the work location, position, and a candidate's experience and qualifications.

THE POSITION

The Damage Prevention and Public Awareness (DPPA) Analyst supports the safe, compliant, and effective execution of damage prevention, public awareness, One Call, line locating, ground disturbance, aerial patrol, assurance, and regulatory support activities. This role provides technical guidance to field teams and contractors, supports program assurance and continuous improvement, manages key DPPA processes and systems, and helps ensure regulatory expectations are met across Canadian and U.S. operating areas.This position could be based at any of Keyera's locations throughout Alberta.

RESPONSIBILITIES

• Provide technical support and guidance to locate technicians, Operations personnel, contractors, managers, and supervisors on damage prevention requirements, procedures, regulatory expectations, and field execution.

• Deliver and support line locate certification training, ground disturbance training, and system training for tools such as Utilisphere, PALM/GIS, SharePoint, and related DPPA applications.

• Support complex or challenging line locates, crossing agreement reviews, third-party supervision, and field-level decision making related to safe work near company assets.

• Conduct desktop and field-level assurance assessments related to line locating and ground disturbance.

• Assist with incident, near miss, unauthorized activity, and line strike investigations by gathering information, supporting follow-up actions, and helping identify corrective and preventive measures.

• Review aerial patrol reports, confirm response actions, support issue resolution, and communicate with aerial patrol vendors as required.

• Provide One Call triage support and coverage during vacation periods, workload peaks, and other high-volume situations.

• Support technical improvements in Utilisphere, including users and groups, system notifications, form configuration, Area of Responsibility layers, mapping corrections, and process enhancements.

• Assist with regulatory audits, including full-program audits and task-specific reviews for CER, AER, PHMSA, and other applicable regulatory requirements.

• Track and support completion of program assurance activities, including quarterly and annual reviews, issue follow-up, and evidence collection.

• Work with Regulatory and other internal groups to support information requests, incident reporting, and closeout documentation.

• Participate in damage prevention industry groups, conferences, and best practice committees to monitor emerging practices and support continuous improvement.

QUALIFICATIONS

• Minimum 5 years experience in damage prevention, public awareness, pipeline operations, pipeline integrity, field operations, regulatory compliance, or related discipline.

• Working knowledge of One Call processes, line locating, ground disturbance, crossing agreements, aerial patrol, unauthorized activity response, and damage prevention assurance activities.

• Familiarity with applicable Canadian and U.S. pipeline regulatory expectations, including CER, AER, PHMSA, and provincial or state One Call requirements.

• Experience using damage prevention, GIS, document management, and workflow systems such as Utilisphere, PALM/GIS, ArcMap, SharePoint, or similar tools.

• Ability to interpret procedures, agreements, maps, records, field observations, and regulatory requirements and translate them into practical field guidance.

Skills and Competencies

• Strong technical, analytical, and problem-solving skills with the ability to assess field issues, identify risk, and recommend practical solutions.

• Clear written and verbal communication skills, including the ability to explain technical and regulatory requirements to field personnel, contractors, leaders, vendors, and external stakeholders.

• Excellent organizational skills with the ability to manage multiple priorities, track follow-up actions, maintain records, and support audit ready documentation.

• Collaborative approach with the ability to build effective working relationships across Operations, Regulatory, GIS, vendors, contractors, and industry groups.

• Demonstrated commitment to safety, regulatory compliance, continuous improvement, and protecting people, the environment, communities, and company assets.

Assets

• Line locate certification, ground disturbance training, or equivalent technical field training.

• Experience supporting pipeline regulatory audits, incident investigations, public awareness programs, or damage prevention assurance programs.

• Experience coordinating with One Call centres, aerial patrol vendors, locating contractors, GIS teams, field operations, and regulatory stakeholders.

• Experience with surface loading calculations, class location reviews, GIS shapefiles, mapping corrections, or depth-of-cover program support is considered an asset.

At Keyera, we embrace collaboration, inclusion, and a workplace that is as diverse as the communities we serve. Our values foster an environment for every person to bring their whole self to work.

We offer a well-rounded total compensation package and a comprehensive benefits program designed with the well-being and empowerment of our employees and their families in mind.

If you are interested in an opportunity to join a winning, purpose-driven culture then you'll enjoy a career with us.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.