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One Call Jobs in Alberta (NOW HIRING)

Patronscan

Appointment Setter (Sales Admin)

Calgary, AB · On-site

Resilient; a no just means you're one call closer to a yes * Previous cold calling or sales experience is a bonus but not required * Bonus points if you've ever worked a door, served tables, or spent ...

Canada Post

Vehicle Mechanic 1

Calgary, AB

CA$36.36/hr

... Vehicle Mechanic. 1. Performs maintenance and repairs on light or heavy vehicles (as per ... Our behaviours - Make the call, Know the destination, Deliver for others, Ignite our pride; embody ...

Sunbelt Rentals

Class 1 Driver

Fort Mcmurray, AB

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... Sunbelt Rentals is looking for a Class 1 Driver to safely deliver and pick up equipment, tools, and ...

Sunbelt Rentals

Class 1 Driver

Fort Mcmurray, AB

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... Sunbelt Rentals is looking for a Class 1 Driver to safely deliver and pick up equipment, tools, and ...

Sunbelt Rentals

Class 1 Driver

Fort Mcmurray, AB

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... Sunbelt Rentals is looking for a Class 1 Driver to safely deliver and pick up equipment, tools, and ...

Sunbelt Rentals

Class 1 Driver

Fort Mcmurray, AB

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... Sunbelt Rentals is looking for a Class 1 Driver to safely deliver and pick up equipment, tools, and ...

Western Xpress Delivery

Be Seen First

Class 1 Delivery Driver

Edmonton, AB · On-site

CA$72K - CA$130K/yr

... 1 drivers to join our growing furniture and appliance delivery division. If you're looking for ... Send your resume and driver's abstract via Zip recruiter or call Western Xpress Delivery at ...

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All JobsOne Call JobsOne Call Jobs in Alberta

One Call information

See Alberta salary details

$21K

$69.6K

$147.5K

How much do one call jobs pay per year?

As of Jun 12, 2026, the average yearly pay for one call in Alberta is $69,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Call Coordinator, and why are they important?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are One Call operators?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.
What are popular job titles related to One Call jobs in Alberta? For One Call jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching One Call jobs in Alberta look for? The top searched job categories for One Call jobs in Alberta are:
One Call jobs near you

Customer Service Representative

Uniform Works Limited - Powered by GALLS

Edmonton, AB

Other

Posted 19 days ago

Job description

A local uniform and law enforcement equipment provider servicing government and private industries is seeking a Bi-lingual Customer Service Representative.


Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer service role; multitasking and strong critical thinking skills are essential.


Providing general sales and administrative support and performing a wide variety of tasks.


  • Provide outstanding customer service via phone and email – identifying customer needs, place accurate orders, provide order status, handle basic invoice requests and credit/returns.
  • Assess customer needs and provide requested information to customer in an effective verbal and written format
  • Provide all available products and pricing to the customer so they can make an informed purchasing decision. Recommend products to exceed customer expectations and support add-on sales.
  • Efficiently and accurately record all order/purchase order information including price, discounts, ship-to address, and ship via, item numbers, quantity and any notes related to the order or customer.
  • Provide positive and quality customer service through one-call resolution.
  • Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting.
  • Aid in specialist transfers by providing accurate and detailed information to ensure customer resolution.
  • Initiates orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.)
  • Utilize decision making and trouble-shooting skills to resolve customer concerns (i.e. freight costs, warranty guidelines, pricing, return orders, shipment delays and product concerns)
  • Efficiently maintain ID verification process for restricted items
  • Any other tasks reasonably assigned by management to help support the sales team, including but not limited to shipping/receiving.


Qualifications

  • Grade 12 or equivalent.
  • A graduate of an approved Office Administration/Professional Secretarial diploma preferred.
  • Excellent computer skills and experience in Microsoft Office Suite (especially proficient with Excel), and other general computer applications.
  • Seeking a candidate with a minimum 3 year of experience in Office Administration or Customer Service
  • Excellent communication skills, attention to detail
  • Initiative, adaptability, and flexibility.


· Fluently bilingual in French and English



Only candidates selected for interviews will be contacted.


EOE/Disability/Veterans

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