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One Call Jobs (NOW HIRING)

One Call

Software Engineer II

$102K - $163K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Software Engineer

$86K - $138K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Product Manager Senior

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Principal Product Manager

$142K - $227K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Software Engineer Lead

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Payroll Specialist Sr

$55K - $83K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Care Navigator I - LPN

$19.04 - $28.56/hr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Dir Operations

$86K - $141K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Product Manager Senior

$120K - $192K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Sr Dir Ops Sppt

$116K - $191K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Principal Product Manager

$142K - $227K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Principal Engineer

$142K - $227K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Sr Mgr Engineering

$142K - $227K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

One Call

Sr Dir Ops Shared Svcs

$116K - $191K/yr

At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What ...

ARS-Rescue Rooter

HVAC / One-Call Close

Gaithersburg, MD · On-site

$150K - $300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

HVAC / One-Call Close

Gaithersburg, MD

$150K - $300K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

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One Call information

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How much do one call jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for one call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

More about One Call jobs

What cities are hiring for One Call jobs?

Cities with the most One Call job openings:

What states have the most One Call jobs?

States with the most job openings for One Call jobs include:

What job categories do people searching One Call jobs look for?

The top searched job categories for One Call jobs are:

One Call jobs near you
Infographic showing various One Call job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Software Engineer II

One Call

Remote

$102K - $163K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

One Call rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

176th of 500 rated business services

Job description

General information
Location
Remote
Function
Technology
Business Unit
Shared Services
Full-time/Part-time
Full Time
Salary Range Min - Max (USD)
$102069 - $163311
Country
United States
Date
24-Aug-2026
Job ID
5849
Description & Requirements
Join Our Team and Make a Difference!
Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply,we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Salary Range:
This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
What We Provide in Return for Your Commitment to Our Mission
We offer a vast array of benefits to help support the whole you, including:
  • Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
  • Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY:
The Software Engineer is responsible for one or more steps in the development life cycle including designing, coding, testing, implementing, maintaining and supporting software applications used by internal business partners and/or external customers. The Engineer works with business analysts, technical product managers, and other internal business partners to ensure that development tasks are delivered on time and within budget and may provide recommendations for the development of new or updated code.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Provides application software development services or technical support typically in a defined project.
  • Follows One Call SDLC Standards
  • Develops program logic for new applications or analyzes and modifies logic in existing applications.
  • Codes, tests, debugs, documents, implements and maintains software applications.
  • Maintains, tests and integrates application components.
  • Ensures that system improvements are successfully implemented.
  • Demonstrates an understanding of One Call systems and the workers compensation industry.
  • Participates in Planning and analysis phase of SD projects
  • Analyzes requirements and translates business requirements into product designs.
  • Writes technical specifications and other forms of documentation.
  • Suggests technical alternatives and improves/streamlines processes and systems.
  • Completes project assignments and special projects commensurate with job expectations.
  • Conducts planning, analysis and forecasting activities to plan projects and tasks.
  • May provide leadership and/or guidance to other technical professionals.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
  • Bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience. Additional experience preferences by job level are outlined further below.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:
  • Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development)
  • Proficiency in business modeling and requirements definition
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
  • Willingly shares relevant technical and/or industry knowledge and expertise with other resources
  • Excellent problem-solving and time management skills
  • Resourceful and proactive in gathering information and sharing ideas
  • Strong attention to detail
  • Ability to operate in a fast-paced environment
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
  • Ability to work both independently and in a team environment.
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:
  • This position will be performed in the colleague's home. Work-from-home requirements include the colleague's ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position.
  • This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
  • The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
  • The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
  • The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.
Software Engineer II
Intermediate professional role. Moderate skills with high level of proficiency. Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments. Possesses specialized knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach more junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires 2-5 years of application development experience.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

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