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One Call Jobs in Houston, TX (NOW HIRING)

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Health Insurance Agents

Houston, TX · Remote

$50K - $150K/yr

Experienced one call closers preferred. Unlimited Free Leads Great Pay Great Training You MUST be 1000% Compliant Duties * Assess client needs and recommend appropriate insurance products. In a ONE ...

ARS-Rescue Rooter

HVAC Sales Consultant

Webster, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Houston, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In Home Sales Consultant

Webster, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Pearland, TX

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Pearland, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

The Woodlands, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

HVAC Sales Consultant

Pasadena, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Houston, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Spring, TX

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Houston, TX

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In Home Sales Consultant

The Woodlands, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Webster, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

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Showing results 1-20

All JobsOne Call JobsOne Call Jobs in Houston, TX

One Call information

See Houston, TX salary details

$9

$16

$22

How much do one call jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for one call in Houston, TX is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What types of jobs does One Call offer?

One Call offers a variety of jobs primarily in the healthcare and insurance industries, including claims processing, customer service, and administrative roles. These positions often require strong communication skills, attention to detail, and familiarity with industry-specific software or systems.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.
What are popular job titles related to One Call jobs in Houston, TX? For One Call jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching One Call jobs in Houston, TX look for? The top searched job categories for One Call jobs in Houston, TX are:
What cities near Houston, TX are hiring for One Call jobs? Cities near Houston, TX with the most One Call job openings:
One Call jobs near you
Infographic showing various One Call job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,702 per year, or $16.2 per hour.

Member Care Agent (Call Center)

ENERGY OGRE LLC

Houston, TX

$14.25 - $18.75/hr

Full-time

Posted 12 days ago

Job description

At Energy Ogre, our Member Care Agents play a vital role in guiding new members through their onboarding journey, ensuring they understand and experience the full value of our service from day one. As a Member Care Agent in our call center, you’ll be the first point of contact for new members, helping them transition smoothly while addressing their questions and concerns with expertise and care. This position is in-office at our Houston, TX headquarters and reports to the New Member Care Lead.

Essential Duties and Responsibilities

  • Provide exceptional customer service that reflects Energy Ogre’s commitment to excellence.
  • Communicate the value of our service to potential customers.
  • Address inquiries and concerns with professionalism, expertise, and efficiency.
  • Work collaboratively across departments to resolve member issues, striving for one-call resolutions.
  • Assist members via phone, chat, and email, ensuring a seamless and consistent experience.
  • Craft clear, professional, and accurate responses to inbound email inquiries.
  • Handle incoming calls and proactively assist members with their questions and concerns.
  • Ensure availability to respond to member inquiries promptly and meet departmental SLAs.
  • Wrap up account details within 60 seconds after each call for efficiency.
  • Take ownership of pending account issues, ensuring timely resolution.
  • Clear member email queues by the end of each day.
  • Complete task-related projects and assignments within designated SLA timelines.
  • Collaborate with teammates to address account-related issues and ensure timely resolutions.
  • Follow departmental procedures to maintain service quality and minimize unattended calls.
  • Provide feedback and suggestions to improve team workflows and enhance the member experience.

Note:

This job description provides a general overview of the position. Additional responsibilities and tasks may arise to support Energy Ogre's mission and member satisfaction goals.

Additional Information About The Position:

This position requires working onsite five days a week.

Visa sponsorship is not available for this position.

Qualifications

  • Customer service experience (or related field) with a strong passion for helping people.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple communication channels (phone, chat, email) efficiently.
  • Strong organizational skills with keen attention to detail.
  • Problem-solving mindset focused on achieving one-call resolutions.
  • Proven ability to collaborate in a team environment.
  • Proficiency in meeting SLAs and managing time effectively.
  • Eagerness to learn and adapt to evolving processes.

Education & Experience

  • High School Diploma or equivalent. 
  • Previous experience in customer service, or a related field. 
  • Proficiency in computer applications, including Microsoft Office (Word, Excel) and G-Suite. 

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