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One Call Jobs in Houston, TX (NOW HIRING)

Enterprise Products

Analyst, E-Call

Houston, TX · On-site

The E-Call (811) Analyst provides analytical support for pipeline excavation requests (One Call tickets) received from state One Call centers to determine the proximity to Company pipeline systems ...

Enterprise Products

Analyst, E-Call

Houston, TX · On-site

The E-Call (811) Analyst provides analytical support for pipeline excavation requests (One Call tickets) received from state One Call centers to determine the proximity to Company pipeline systems ...

ENERGY OGRE LLC

Member Care Agent (Call Center)

Houston, TX · On-site

$14.25 - $18.75/hr

Work collaboratively across departments to resolve member issues, striving for one-call resolutions. * Assist members via phone, chat, and email, ensuring a seamless and consistent experience.

ARW Home

Be Seen First

Call Center Sales Representative

Houston, TX · Remote

$50K - $70K/yr

Close sales in one call and achieve quotas * Meet daily key performance indicators and monthly targets. * Develop strong relationships with clients. * Be a contributing member of the Team in revenue ...

ARS-Rescue Rooter

In Home Sales Consultant

Conroe, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Houston, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In Home Sales Consultant

Sealy, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In Home Sales Consultant

Pearland, TX

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Sealy, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

HVAC Sales Consultant

Jersey Village, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

In Home Sales Consultant

Pearland, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS-Rescue Rooter

HVAC Sales Consultant

Pasadena, TX · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In Home Sales Consultant

Houston, TX

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

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Showing results 1-20

All JobsOne Call JobsOne Call Jobs in Houston, TX

One Call information

See Houston, TX salary details

$10

$17

$23

How much do one call jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for one call in Houston, TX is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are popular job titles related to One Call jobs in Houston, TX?

For One Call jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching One Call jobs in Houston, TX look for?

The top searched job categories for One Call jobs in Houston, TX are:

What cities near Houston, TX are hiring for One Call jobs?

Cities near Houston, TX with the most One Call job openings:

One Call jobs near you
Infographic showing various One Call job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,579 per year, or $17.1 per hour.

Analyst, E-Call

Enterprise Products

Houston, TX • On-site

Full-time

Posted 7 days ago

Enterprise Products rating

9.2

Company rating: 9.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 53 rated energy and utility

Job description

Description
Make the most of your talents in a fast-paced environment driven by people who strive for achievement. Enjoy corporate strength, stability, and a rewarding career at a growing industry-leading and diverse operating company with a track record for success. Tap into the professional possibilities of Enterprise Products Company.
The E-Call (811) Analyst provides analytical support for pipeline excavation requests (One Call tickets) received from state One Call centers to determine the proximity to Company pipeline systems and the potential for damage. Responsibilities include, but are not limited to:
  • Read, research, analyze, interpolate, and process 811 One-Call excavation tickets by using paper, computerized, and mapping systems to determine the location of the requested excavation activity in relation to our pipeline locations.
  • Screen phone calls regarding any excavation activity that may impact the integrity of Company pipelines in a timely and accurate manner consistent with defined procedures.
  • Respond to customer inquiries for emergency issues pertaining to Company systems.
  • Notify appropriate pipeline and/or field technicians of impending excavation activity in their respective areas.
  • Disseminate and monitor daily reports for data received.

Qualifications
The successful candidate will meet the following qualifications:
  • A minimum of a high school diploma or G.E.D equivalent is required.
  • Experience with the industry's One Call system is preferred.
  • Experience reading paper maps, computerized maps, and mapping programs is preferred.
  • Familiarity with GPS mapping system components and/or ArcGIS is preferred.
  • Experience working with PLOTS and PLATS measuring distances and acreage is preferred.
  • Proficiency using Microsoft applications, with a strong emphasis on Word, Excel, and Outlook is required.
  • Experience working in the energy and/or oil and gas industry is preferred.
  • Must be a quick learner with the ability to multi-task in a fast-paced, detail-oriented work environment.
  • Must demonstrate professional behavior while in stressful situations and always remain customer focused.
  • Experience working in a customer service and/or technical field is preferred.
  • Ability to effectively communicate and be able to interface with corporate and field employees, regulatory personnel, and the general public throughout the United States, in a professional manner, both verbally and in writing is required.
  • Ability to actively seek information to understand customer circumstances, problems, expectations, and needs is required.
  • Ability to effectively prioritize and allocate time to complete work.
  • Ability to differentiate color schemes on paper maps and computerized mapping systems is required.
  • Must be able to work occasional overtime and holidays.
  • Able to work 6:00 AM to 6:30 PM schedule.

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