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On Call Manager Jobs (NOW HIRING)

ServiceMaster

Construction Project Manager

Wausau, WI · On-site

$50K - $70K/yr

Performs emergency on-call manager services per company policy * Schedules a crew as required to close each potential lead * Handles new customer inquiries and questions as a priority to provide ...

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On Call Manager information

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$29.5K

$63.8K

$109.5K

How much do on call manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for on call manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is an on call manager?

On Call Managers are professionals responsible for overseeing operations and handling urgent issues outside of regular business hours. They are typically available by phone or other communication tools to address emergencies, coordinate staff, and ensure business continuity when unexpected situations arise. On Call Managers are common in industries like healthcare, IT, home care, and emergency services, where 24/7 responsiveness is crucial. Their main goal is to provide leadership and make quick decisions to resolve problems efficiently when they occur outside standard shifts.

How does an on call manager typically coordinate with team members during after-hours situations?

An On Call Manager is responsible for overseeing operations and addressing urgent issues that arise outside of regular business hours. They often communicate with team members via phone, messaging apps, or specialized scheduling software to quickly assign tasks and resolve problems. It’s common for On Call Managers to implement clear escalation procedures, ensuring the right personnel are informed and mobilized efficiently. Regular debriefs and documentation help maintain continuity and improve future responses, fostering teamwork even during high-pressure, off-hour scenarios.

What are the key skills and qualifications needed to thrive as an on call manager, and why are they important?

To thrive as an On Call Manager, you need strong organizational skills, a background in scheduling or operations management, and typically at least a high school diploma or equivalent. Familiarity with workforce management software, scheduling systems, and communication tools like phone and email is essential. Excellent problem-solving abilities, composure under pressure, and effective communication help you manage urgent client or staff needs. These skills ensure prompt issue resolution, maintain service quality, and support operational continuity during off-hours.

What is the difference between On Call Manager vs On Call Technician?

AspectOn Call ManagerOn Call Technician
CredentialsTypically requires supervisory or management certifications, relevant industry experienceUsually needs technical certifications or trade licenses
Work EnvironmentOffice-based with occasional on-site visits, overseeing teamsPrimarily on-site or field-based, performing technical tasks
Employer & Industry UsageUsed in industries like facilities management, healthcare, ITCommon in maintenance, IT support, technical services

The On Call Manager oversees operations and manages teams during after-hours or emergency situations, while the On Call Technician handles hands-on technical tasks during on-call periods. Both roles require availability outside regular hours, but differ in responsibilities and credentials.

What cities are hiring for On Call Manager jobs?

Cities with the most On Call Manager job openings:

What are the most commonly searched types of On Call jobs?

The most popular types of On Call jobs are:

What states have the most On Call Manager jobs?

States with the most job openings for On Call Manager jobs include:

What job categories do people searching On Call Manager jobs look for?

The top searched job categories for On Call Manager jobs are:

On Call Manager jobs near you
Infographic showing various On Call Manager job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

On-Call Scheduling Coordinator-Home Care

Comfort Keepers

Anoka, MN • On-site

$50/hr

Other

Posted 4 days ago

Comfort Keepers rating

5.5

Company rating: 5.5 out of 10

Based on 206 frontline employees who took The Breakroom Quiz

173rd of 247 rated social care providers

Job description

Job Title: On-Call Scheduling Coordinator-Home Care
Job Location: Anoka, Minnesota
Company Name: Comfort Keepers of Anoka, MN
Job Summary:
Are you a scheduling whiz with excellent communication skills? Are you looking for a part-time opportunity with a flexible work-from-home schedule? Comfort Keepers of Anoka, MN is seeking an On-Call Scheduling Coordinator to join our team. As an On-Call Care Coordinator, you will be responsible for answering client and caregiver calls after hours, utilizing our policies and procedures to solve client issues or scheduling needs, and directing calls to the managerial team if necessary.
Responsibilities:
  • Answer incoming client/family and caregiver calls after hours from home, utilizing Comfort Keepers policies and procedures to solve client issues or scheduling needs
  • Supervise field staff on evenings and weekends and communicate any urgent concerns or problems immediately to the on-call manager
  • Utilize a scheduling/care management system to manage client schedules and care plans
  • Communicate effectively with clients, families, and caregivers to ensure exceptional customer service
  • Work cooperatively with other members of the care management team to ensure seamless coordination of client care
Benefits:
  • $15 weekday stipend just for being available by phone
  • $30 each weekend day
  • Hourly rate of $17.50 per hour for any documented time worked
  • $50 cell phone stipend per month
  • Paid Training
  • Retirement program with company match, after 1 year of employment
  • Friendly Work Environment
Qualifications:
  • Experience with scheduling and proficient customer service skills required
  • Experience in home care or other health care service
  • Candidate must live near the Anoka-White Bear Lake, Minnesota area and be available to come to the office for training, meetings, etc.
Requirements:
  • Proficiency in phone and computer skills
  • Will need to master additional software, including a scheduling/care management system
  • Must possess and demonstrate excellent communication, human relations, and organizational skills, as well as a positive professional image
  • Must be a team player and work cooperatively with other members of the care management team
  • Must be able to pass a background study

Apply Now:
If you are a motivated and detail-oriented individual looking for a part-time opportunity with a flexible schedule, we encourage you to apply for this exciting role.

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