As an Ocha, your day-to-day tasks often include cleaning and sanitizing assigned areas, restocking supplies, supporting event setups, and responding to immediate maintenance or cleaning needs. You may also assist with guest requests, coordinate with other staff members, and ensure compliance with health and safety standards. The work generally involves interacting with both the operations team and guests, creating a dynamic and team-oriented environment. Depending on the employer, there may also be opportunities to train for additional responsibilities or advance into supervisory roles.