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On Call Live Chat Support Jobs (NOW HIRING)

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Daon

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

ParkSleepFly

Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...

LHH US

Customer Service Specialist

Phoenix, AZ · On-site

$17.50/hr

Provide live chat support for website and auction platform users * Make outbound calls for follow-up and customer outreach efforts * Troubleshoot customer issues and provide solutions * Research and ...

Health Advocate Solutions

EAP Care Manager 2

$28 - $35/hr

... live chat support to members accessing the Employee Assistance Program (EAP). This role delivers ... Participate in the EAP on-call rotation to provide after-hours coverage (evenings, weekends, and ...

ParkSleepFly

Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...

LHH US

Customer Service Specialist

Phoenix, AZ

$17.50/hr

Provide live chat support for website and auction platform users * Make outbound calls for follow-up and customer outreach efforts * Troubleshoot customer issues and provide solutions * Research and ...

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All Jobson call JobsBusiness JobsCustomer Service JobsCall Center Representative JobsOn Call Live Chat Support Jobs

On Call Live Chat Support information

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$10

$18

$29

How much do on call live chat support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for on call live chat support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between On Call Live Chat Support vs Customer Service Representative?

AspectOn Call Live Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes technical knowledgeSame as Live Chat Support, often with additional certifications
Work EnvironmentRemote or office-based, online chat platformCall centers, retail, or office settings, phone and in-person interactions
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking, and various service sectors
Communication ModeText-based chatPhone, in-person, or email

Both roles focus on customer support but differ mainly in communication channels. On Call Live Chat Support specializes in online text-based assistance, while Customer Service Representatives may handle calls, emails, or in-person inquiries. Understanding these differences helps job seekers find the right fit based on preferred communication methods and work environments.

More about On Call Live Chat Support jobs

What are the most commonly searched types of Live Chat Support jobs?

The most popular types of Live Chat Support jobs are:

What job categories do people searching On Call Live Chat Support jobs look for?

The top searched job categories for On Call Live Chat Support jobs are:

On Call Live Chat Support jobs near you
Infographic showing various On Call Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,341 per year, or $18.4 per hour.

Implementation / Client Onboarding / Chat Support

ADP

El Paso, TX • Hybrid

$17.50/hr

Full-time

PTO

Re-posted 17 days ago

Job description

ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week.

  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.

You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

  • Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons
  • Bilingual in English and Spanish is a plus!
  • Prior Chat experience is a plus.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:

  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

#LI-Hybrid

$17.50 / hour

ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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