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On Call Live Chat Support Jobs (NOW HIRING)

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... Provides support after hours via on-call cell phone. ADDITIONAL FUNCTIONS and RESPONSIBILITIES ...

[solidcore]

Client Experience Agent (EST)

OR · Remote

$42K - $49K/yr

Monitor and respond to live chat messages, managing multiple concurrent conversations while ... Provide real-time support for booking issues, membership questions, and studio-related inquiries

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On Call Live Chat Support information

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How much do on call live chat support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for on call live chat support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between On Call Live Chat Support vs Customer Service Representative?

AspectOn Call Live Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes technical knowledgeSame as Live Chat Support, often with additional certifications
Work EnvironmentRemote or office-based, online chat platformCall centers, retail, or office settings, phone and in-person interactions
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking, and various service sectors
Communication ModeText-based chatPhone, in-person, or email

Both roles focus on customer support but differ mainly in communication channels. On Call Live Chat Support specializes in online text-based assistance, while Customer Service Representatives may handle calls, emails, or in-person inquiries. Understanding these differences helps job seekers find the right fit based on preferred communication methods and work environments.

More about On Call Live Chat Support jobs
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What job categories do people searching On Call Live Chat Support jobs look for? The top searched job categories for On Call Live Chat Support jobs are:
On Call Live Chat Support jobs near you
Infographic showing various On Call Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,341 per year, or $18.4 per hour.

Customer Service Agent

AirportParkingReservations.com, Inc.

Indianapolis, IN • On-site

$14.75 - $19.75/hr

Full-time

Retirement, PTO

Re-posted 12 days ago

Job description

Company Description
ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.
AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.
Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.
Job Description
Job Description
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.
Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype.
Qualifications
Desired Skills & Experience
  • Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
  • Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
  • An aptitude for problem solving and conflict resolution, and a general affinity for people.
  • Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
  • A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.

Additional Information
The Fine Print
  • Competitive salary and annual bonus based on candidate's experience, aptitude and fit
  • 401K retirement plan with 75% company matching up to 5% contribution
  • Flexible vacation and personal time available

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