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Portuguese Customer Support Day Shift Jobs (NOW HIRING)

Acro Service Corporation

Be Seen First

Bilingual Customer Service (Portuguese)

Johnston, IA · On-site

$18.50 - $20.50/hr

Acro Service Corp is looking for a Customer Support Representative who has fluency in Portuguese ... Ability to work off-shift hours and occasional holidays to support the business * Experience with ...

Apptad

Customer Support

Augusta, GA · On-site

$16 - $20.50/hr

ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM ... Follow structured call flows to enhance the customer experience.

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

  • Medical

  • Retirement

Or one (1) years' experience providing customer service and technical support with Microsoft Office ... Solving the talent equation for our clients is our passion, and we do so every day by filling ...

Razor Rents- Carrollton

Customer Support

Carrollton, OH · On-site

$13.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support Our Customers - Greet, assist, and provide solutions with a smile, both in-person and over ... Is eager to learn, grow, and take on new challenges every day. * Has a background in customer ...

REsimplifi, Inc.

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Customer Support Specialist

Albuquerque, NM · Remote

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Marketing listings and sending automated alerts Brokers rely on the platform every day to manage ... scheduled shift. We are especially interested in candidates who can provide coverage during the ...

New

REsimplifi, Inc.

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Customer Support Specialist

Salt Lake City, UT · Remote

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Marketing listings and sending automated alerts Brokers rely on the platform every day to manage ... scheduled shift. We are especially interested in candidates who can provide coverage during the ...

New

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

  • Medical

  • Retirement

  • PTO

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

  • Medical

  • Retirement

  • PTO

Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

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All JobsPortuguese Customer Support Day Shift Jobs

Portuguese Customer Support Day Shift information

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$11

$20

$31

How much do portuguese customer support day shift jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for portuguese customer support day shift in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Portuguese Customer Support Day Shift vs Portuguese Technical Support Day Shift?

AspectPortuguese Customer Support Day ShiftPortuguese Technical Support Day Shift
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications often preferred
Work EnvironmentCall centers, customer service departmentsCall centers, technical support teams
Employer & Industry UsageRetail, telecom, service providersIT, software, hardware companies
Common Search & ComparisonCustomer service roles, support shiftsTechnical support roles, troubleshooting shifts

The main difference between Portuguese Customer Support Day Shift and Portuguese Technical Support Day Shift lies in the required skills and knowledge. Customer Support roles focus on communication and customer service, while Technical Support requires technical expertise and troubleshooting skills. Both roles are essential in support industries but serve different customer needs.

More about Portuguese Customer Support Day Shift jobs
What cities are hiring for Portuguese Customer Support Day Shift jobs? Cities with the most Portuguese Customer Support Day Shift job openings:
What states have the most Portuguese Customer Support Day Shift jobs? States with the most job openings for Portuguese Customer Support Day Shift jobs include:
What job categories do people searching Portuguese Customer Support Day Shift jobs look for? The top searched job categories for Portuguese Customer Support Day Shift jobs are:
Portuguese Customer Support Day Shift jobs near you
Infographic showing various Portuguese Customer Support Day Shift job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.

Portuguese Customer Support Agent - (Bench Team)

Blueprint Technologies

Bellevue, WA • On-site

$21.25 - $28.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

About Blueprint
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology.
Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams.
At Blueprint, you'll work alongside talented people with different experiences, expertise, and perspectives. You'll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build.
Bring your perspective. Raise the standard. Build what matters.
About the Role
We're looking for a Customer Support Agent with Portuguese fluency to join our Bench Team. In this individual-contributor role, you'll provide fast, accurate, and personalized support to customers through research, investigation, troubleshooting, and effective resolution.
You'll work within a fast-paced, structured support environment where clear communication, critical thinking, and consistent performance are essential. Your goal will be to resolve customer needs efficiently while meeting client expectations for service, quality, productivity, and customer satisfaction.
What You'll Do
  • Deliver high-quality customer service by following established departmental policies, processes, and support standards.
  • Manage and respond to customer-support tickets within established service-level agreements, client standards, and performance guidelines.
  • Focus on accurate and efficient first-contact resolution whenever possible.
  • Follow established troubleshooting procedures and use approved resources, knowledge documentation, and desktop tools to diagnose and resolve customer issues.
  • Work across multiple tools, systems, knowledge bases, and communication channels while applying available information to individual customer situations.
  • Assist with creating and updating knowledge-base articles.
  • Contribute to team development through active collaboration, knowledge sharing, and issue resolution.
  • Coordinate with internal teams to provide feedback, identify trends, report recurring concerns, and resolve customer issues.
  • Research and resolve escalated issues within the approved scope of the role.
  • Serve as a point of escalation for customer inquiries when assigned.
  • Monitor client-facing communication tools, including Mattermost, and remain current on client updates and directives.
  • Respond to customer requests escalated by Tier 2 agents and address customer needs, complaints, and account-related concerns.
  • Use critical thinking and sound judgment to determine appropriate next steps and support positive outcomes for the client and customer.
  • Support managers with onboarding new and existing agents into the Escalated Accounts workflow when assigned.
  • Demonstrate Blueprint's values through daily interactions with customers, clients, and colleagues.
  • Provide support across additional ticket queues based on business needs.
  • Support additional customer-experience initiatives and projects as assigned.

What You'll Bring
  • At least one year of customer-service experience or equivalent relevant experience.
  • Associate degree or equivalent combination of education and relevant experience.
  • Written fluency in Portuguese and English.
  • Strong written communication skills and the ability to provide clear, accurate, and professional customer responses.
  • Experience using computers and working across multiple systems and support tools.
  • Ability to perform initial troubleshooting of common computer and network issues.
  • Ability to remain composed and professional when handling stressful or complex customer situations.
  • Strong customer focus and a genuine interest in helping people resolve problems.
  • Excellent interpersonal, organizational, and customer-service skills.
  • Strong attention to detail and time-management skills.
  • Ability to meet deadlines, client productivity standards, and service expectations.
  • Strong critical-thinking, research, and problem-solving skills.
  • Ability to receive, apply, and grow from constructive feedback.
  • Proficiency with Microsoft Office or related productivity software.
  • Ability to work independently, use sound judgment, and seek guidance when appropriate.

Preferred Qualifications
  • Bachelor's degree.
  • Knowledge of or interest in online gaming.
  • Experience working with account-related support tickets.
  • Ability to troubleshoot account-related ticket issues independently and collaboratively.
  • Experience working with ticketing systems or customer-support platforms.

Schedule and Work Requirements
This role may require scheduled coverage during weekends and holidays based on business and customer-support needs.
Work schedules may change based on operational requirements.
Time-off availability may be limited during peak business periods to maintain appropriate customer coverage.
Compensation
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
For candidates based in Washington State, the anticipated compensation range is $23.00 to $25.50 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate's qualifications.
Location and Work Arrangement
Bellevue, Washington
This is a hybrid role that generally requires two days per week in the Bellevue office, with additional flexibility based on Blueprint's work-from-home policy and business needs.
Benefits
Blueprint believes that healthy, supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include:
  • Medical, dental, and vision coverage
  • Flexible Spending Account (FSA)
  • 401(k) retirement plan
  • Competitive paid time off
  • Parental leave
  • Professional growth and development opportunities

Benefits and eligibility may vary based on role, employment status, and location.
Equal Employment Opportunity
Blueprint Technologies, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Applicant Accommodations
If you need a reasonable accommodation to participate in any part of the application or interview process, please contact recruiting@bpcs.com.

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