Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
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Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
Atlanta, GA · On-site
$25 - $27/hr
Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. * OR * Associate degree in Information Technology, Computer Science, or related field and one (1) ...
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Atlanta, GA · On-site
$25 - $27/hr
Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. * OR * Associate degree in Information Technology, Computer Science, or related field and one (1) ...
Atlanta, GA · On-site
$18.50 - $25.25/hr
The Help Desk Analyst troubleshoots hardware and software issues, documents support activities ... Experience supporting hybrid and remote work environments.
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Atlanta, GA · On-site
$18.50 - $25.25/hr
The Help Desk Analyst troubleshoots hardware and software issues, documents support activities ... Experience supporting hybrid and remote work environments.
There's no consistent process for acknowledging tickets, routing them, tracking resolution, or ... Demonstrated experience building and scaling a knowledge base, including modern self-service tools ...
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There's no consistent process for acknowledging tickets, routing them, tracking resolution, or ... Demonstrated experience building and scaling a knowledge base, including modern self-service tools ...
Conyers, GA · On-site
$18 - $24.50/hr
Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with ...
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Conyers, GA · On-site
$18 - $24.50/hr
Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with ...
Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
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Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the ... experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the ... experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...
Atlanta, GA · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
Atlanta, GA · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
Atlanta, GA · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
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Atlanta, GA · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
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Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
Conyers, GA · On-site
$18 - $24.50/hr
Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months ... Qualifications: * 2+ years' experience handling customers, questions, complaints, and/or providing ...
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Conyers, GA · On-site
$18 - $24.50/hr
Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months ... Qualifications: * 2+ years' experience handling customers, questions, complaints, and/or providing ...
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Education/Experience: * High school diploma or equivalent preferred. Required Qualifications/Skills:
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$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Education/Experience: * High school diploma or equivalent preferred. Required Qualifications/Skills:
Atlanta, GA · On-site
$53K - $66K/yr
Handles problems that less experienced help desk techs are unable to resolve * Identifies, investigates, researches, and resolves user questions, user issues, and IT system issues * Answers incoming ...
Atlanta, GA · On-site
$53K - $66K/yr
Handles problems that less experienced help desk techs are unable to resolve * Identifies, investigates, researches, and resolves user questions, user issues, and IT system issues * Answers incoming ...
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Education/Experience: * High school diploma or equivalent preferred. Required Qualifications/Skills:
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Education/Experience: * High school diploma or equivalent preferred. Required Qualifications/Skills:
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Education/Experience: * High school diploma or equivalent preferred. Required Qualifications/Skills:
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Education/Experience: * High school diploma or equivalent preferred. Required Qualifications/Skills:
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 ... Experience with BMC Helix / SmartIT Event Management System . Technical Skills Summary * Desktop ...
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Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 ... Experience with BMC Helix / SmartIT Event Management System . Technical Skills Summary * Desktop ...
Atlanta, GA · On-site
They are seeking a Help Desk Support Specialist to manage and triage incidents and requests ... Required : • Proven experience in a Service Desk or IT support role. • Required 2 years of ...
Atlanta, GA · On-site
They are seeking a Help Desk Support Specialist to manage and triage incidents and requests ... Required : • Proven experience in a Service Desk or IT support role. • Required 2 years of ...
Atlanta, GA · On-site
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
Atlanta, GA · On-site
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
Atlanta, GA · On-site
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
Atlanta, GA · On-site
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
Atlanta, GA · On-site
$19.75 - $27/hr
... experience with Office 365 Pro Plus core applications • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working ...
Atlanta, GA · On-site
$19.75 - $27/hr
... experience with Office 365 Pro Plus core applications • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working ...
$12.44 - $14.32
2% of jobs
$14.32 - $16.19
6% of jobs
$16.19 - $18.07
12% of jobs
$18.60 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.95
17% of jobs
The median wage is $21.45 / hr.
$19.95 - $21.83
16% of jobs
$21.83 - $23.70
16% of jobs
$24.64 is the 75th percentile. Wages above this are outliers.
$23.70 - $25.58
12% of jobs
$25.58 - $27.46
7% of jobs
$27.46 - $29.34
6% of jobs
$29.34 - $31.21
3% of jobs
$31.21 - $33.09
2% of jobs
$12
$22
$33
| Aspect | No Experience Help Desk | No Experience Customer Support Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic technical knowledge | High school diploma or equivalent; strong communication skills |
| Work Environment | IT departments, technical support centers | Call centers, retail, online support |
| Industry Usage | Technology, IT services | Retail, e-commerce, service industries |
| Common Search/Comparison | Yes | Yes |
While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.
The most popular types of Help Desk jobs in Decatur, GA are:
For No Experience Help Desk jobs in Decatur, GA, the most frequently searched job titles are:
The top searched job categories for No Experience Help Desk jobs in Decatur, GA are:
Cities near Decatur, GA with the most No Experience Help Desk job openings:
Alpharetta, GA • On-site
$19.50 - $26.25/hr
Other
Re-posted 15 hours ago
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
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