Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
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Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
Atlanta, GA · On-site
$25 - $27/hr
Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. * OR * Associate degree in Information Technology, Computer Science, or related field and one (1) ...
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Atlanta, GA · On-site
$25 - $27/hr
Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. * OR * Associate degree in Information Technology, Computer Science, or related field and one (1) ...
Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
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Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
Conyers, GA · On-site
$18 - $24.50/hr
Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with ...
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Conyers, GA · On-site
$18 - $24.50/hr
Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with ...
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the ... experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the ... experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...
Atlanta, GA · On-site
$19.25 - $26/hr
We are a federal IT company on a mission to make customer experience (CX) the center of every ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At ...
Atlanta, GA · On-site
$19.25 - $26/hr
We are a federal IT company on a mission to make customer experience (CX) the center of every ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At ...
Atlanta, GA · On-site
$19.25 - $26/hr
Job Summary : NuAxis Innovations is a federal IT company focused on enhancing customer experience in government solutions. They are seeking a motivated Help Desk Support Technician to deliver ...
Atlanta, GA · On-site
$19.25 - $26/hr
Job Summary : NuAxis Innovations is a federal IT company focused on enhancing customer experience in government solutions. They are seeking a motivated Help Desk Support Technician to deliver ...
Atlanta, GA · On-site
$19.25 - $26/hr
We are a federal IT company on a mission to make customer experience (CX) the center of every ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At ...
Atlanta, GA · On-site
$19.25 - $26/hr
We are a federal IT company on a mission to make customer experience (CX) the center of every ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At ...
Atlanta, GA · On-site
$19.25 - $26/hr
NuAxis Innovations is a federal IT company focused on enhancing customer experience in government solutions. They are seeking a motivated Help Desk Support Technician to provide Tier 1 technical ...
Atlanta, GA · On-site
$19.25 - $26/hr
NuAxis Innovations is a federal IT company focused on enhancing customer experience in government solutions. They are seeking a motivated Help Desk Support Technician to provide Tier 1 technical ...
Atlanta, GA · On-site
$40K - $80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
Atlanta, GA · On-site
$40K - $80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
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$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Non-Required, advantageous additional knowledge, experience, or competency considered favorable ...
Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
Quick apply
Conyers, GA · On-site
$18 - $24.50/hr
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. * 2+ years' experience performing as Helpdesk Technician with hands on ...
Conyers, GA · On-site
$18 - $24.50/hr
Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months ... Qualifications: * 2+ years' experience handling customers, questions, complaints, and/or providing ...
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Conyers, GA · On-site
$18 - $24.50/hr
Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months ... Qualifications: * 2+ years' experience handling customers, questions, complaints, and/or providing ...
Forest Park, GA · On-site
... a Help Desk Specialist to address problems, install, configure, troubleshoot, and provide ... Experience with the operations and processes for diagnosing common or recurring system problems • ...
Forest Park, GA · On-site
... a Help Desk Specialist to address problems, install, configure, troubleshoot, and provide ... Experience with the operations and processes for diagnosing common or recurring system problems • ...
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 ... Experience with BMC Helix / SmartIT Event Management System . Technical Skills Summary * Desktop ...
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Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 ... Experience with BMC Helix / SmartIT Event Management System . Technical Skills Summary * Desktop ...
Atlanta, GA · On-site
$19 - $25.75/hr
Some experience in IT support or help desk roles preferred; capability and aptitude valued over credentials * Background in trade school, CCAF, military IT (e.g., IT Specialist), or equivalent hands ...
Atlanta, GA · On-site
$19 - $25.75/hr
Some experience in IT support or help desk roles preferred; capability and aptitude valued over credentials * Background in trade school, CCAF, military IT (e.g., IT Specialist), or equivalent hands ...
Conyers, GA · On-site
HIRING IT HELP DESK ANALYST Location: Conyers, GA Work Model: Onsite Duration: 08/31/2026 06/30 ... Call Center experience is REQUIRED. 100% onsite in Conyers, GA. No remote/hybrid option.
Conyers, GA · On-site
HIRING IT HELP DESK ANALYST Location: Conyers, GA Work Model: Onsite Duration: 08/31/2026 06/30 ... Call Center experience is REQUIRED. 100% onsite in Conyers, GA. No remote/hybrid option.
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
Alpharetta, GA · On-site
$35K - $50K/yr
PTO
Must maintain a clean driving record, with no moving violations or major infractions within the ... Prior help desk or MSP experience * Exposure to Active Directory, Azure AD (Entra ID), or VPN tools ...
Alpharetta, GA · On-site
$35K - $50K/yr
PTO
Must maintain a clean driving record, with no moving violations or major infractions within the ... Prior help desk or MSP experience * Exposure to Active Directory, Azure AD (Entra ID), or VPN tools ...
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Law office experience preferred * MCP or A+ certification General Competency Factors * Must be ...
$12.44 - $14.32
2% of jobs
$14.32 - $16.19
6% of jobs
$16.19 - $18.07
12% of jobs
$18.60 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.95
17% of jobs
The median wage is $21.45 / hr.
$19.95 - $21.83
16% of jobs
$21.83 - $23.70
16% of jobs
$24.64 is the 75th percentile. Wages above this are outliers.
$23.70 - $25.58
12% of jobs
$25.58 - $27.46
7% of jobs
$27.46 - $29.34
6% of jobs
$29.34 - $31.21
3% of jobs
$31.21 - $33.09
2% of jobs
$12
$22
$33
| Aspect | No Experience Help Desk | No Experience Customer Support Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic technical knowledge | High school diploma or equivalent; strong communication skills |
| Work Environment | IT departments, technical support centers | Call centers, retail, online support |
| Industry Usage | Technology, IT services | Retail, e-commerce, service industries |
| Common Search/Comparison | Yes | Yes |
While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.
The most popular types of Help Desk jobs in Decatur, GA are:
Cities near Decatur, GA with the most No Experience Help Desk job openings:
$19.50 - $26.25/hr
Other
Re-posted 9 days ago
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
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