Help Desk Technician
$19.25 - $26/hr
Manager, Help Desk Department Name: Information Technology Job Type: Full Time, Exempt Position ... Escalate unresolved issues to appropriate IT personnel and follow up to ensure resolution. * Assist ...
New
$19.25 - $26/hr
Manager, Help Desk Department Name: Information Technology Job Type: Full Time, Exempt Position ... Escalate unresolved issues to appropriate IT personnel and follow up to ensure resolution. * Assist ...
New
$19.25 - $26/hr
Manager, Help Desk Department Name: Information Technology Job Type: Full Time, Exempt Position ... Escalate unresolved issues to appropriate IT personnel and follow up to ensure resolution. * Assist ...
New
Atlanta, GA · On-site
$19.25 - $26/hr
Manager, Help Desk Department Name: Information Technology Job Type: Full Time, Exempt Position ... Escalate unresolved issues to appropriate IT personnel and follow up to ensure resolution. * Assist ...
New
Atlanta, GA · On-site
$19.25 - $26/hr
Manager, Help Desk Department Name: Information Technology Job Type: Full Time, Exempt Position ... Escalate unresolved issues to appropriate IT personnel and follow up to ensure resolution. * Assist ...
New
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. * Ability to ...
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. * Ability to ...
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. * Ability to ...
Quick apply
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. * Ability to ...
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. * Ability to ...
Austell, GA · On-site
$18 - $24.25/hr
As a Help Desk Technician your main focus is to assist employees with technical support and ... Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. * Ability to ...
Decatur, GA · On-site
$40K/yr
Walk customers through problem-solving processes. * Assist with administrative tasks related to ... Preserve and grow your knowledge of help desk procedures, products, and services. * Conduct ...
Decatur, GA · On-site
$40K/yr
Walk customers through problem-solving processes. * Assist with administrative tasks related to ... Preserve and grow your knowledge of help desk procedures, products, and services. * Conduct ...
Atlanta, GA · On-site
$19.25 - $26/hr
Maintain asset inventory and assist with hardware lifecycle management * Escalate complex issues to Tier 2/3 teams Required Qualifications * 1-3 years of IT Help Desk / Desktop Support experience
Atlanta, GA · On-site
$19.25 - $26/hr
Maintain asset inventory and assist with hardware lifecycle management * Escalate complex issues to Tier 2/3 teams Required Qualifications * 1-3 years of IT Help Desk / Desktop Support experience
Atlanta, GA · On-site
$19.75 - $27/hr
... * Assist users with AWS and SharePoint environments; deliver high-quality customer service via ... Help desk support / IT support / desktop support / end-user support * Windows 11 / Active Directory ...
Quick apply
Atlanta, GA · On-site
$19.75 - $27/hr
... * Assist users with AWS and SharePoint environments; deliver high-quality customer service via ... Help desk support / IT support / desktop support / end-user support * Windows 11 / Active Directory ...
Alpharetta, GA · On-site
$20 - $27.25/hr
... to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience ...
Alpharetta, GA · On-site
$20 - $27.25/hr
... to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience ...
Atlanta, GA · On-site
$19.25 - $26/hr
Maintain asset inventory and assist with hardware lifecycle management * Escalate complex issues to Tier 2/3 teams Required Qualifications * 1-3 years of IT Help Desk / Desktop Support experience
Atlanta, GA · On-site
$19.25 - $26/hr
Maintain asset inventory and assist with hardware lifecycle management * Escalate complex issues to Tier 2/3 teams Required Qualifications * 1-3 years of IT Help Desk / Desktop Support experience
$40K - $80K/yr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support ...
Quick apply
$40K - $80K/yr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support ...
Atlanta, GA · On-site
$40K - $80K/yr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support ...
Atlanta, GA · On-site
$40K - $80K/yr
Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support ...
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Set up new user computers and help with office moves when necessary * Assist with other duties and ...
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Set up new user computers and help with office moves when necessary * Assist with other duties and ...
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Set up new user computers and help with office moves when necessary * Assist with other duties and ...
$19.25 - $26/hr
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Set up new user computers and help with office moves when necessary * Assist with other duties and ...
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 ... Communicate technical information clearly to non-technical users. * Assist users with enterprise ...
Quick apply
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 ... Communicate technical information clearly to non-technical users. * Assist users with enterprise ...
Decatur, GA · On-site
$40K/yr
Walk customers through problem-solving processes. * Assist with administrative tasks related to ... Preserve and grow your knowledge of help desk procedures, products, and services. * Conduct ...
Decatur, GA · On-site
$40K/yr
Walk customers through problem-solving processes. * Assist with administrative tasks related to ... Preserve and grow your knowledge of help desk procedures, products, and services. * Conduct ...
Atlanta, GA · On-site
$19.75 - $27/hr
... to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field or minimum 2+ years of help desk support • One-year proven experience ...
Atlanta, GA · On-site
$19.75 - $27/hr
... to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field or minimum 2+ years of help desk support • One-year proven experience ...
Atlanta, GA · On-site
$19 - $25.75/hr
The Help Desk Support Technician keeps LTW's technology running smoothly so staff can stay focused ... Escalate complex issues to the Infrastructure Engineer or IT leadership as needed * Assist with AV ...
Atlanta, GA · On-site
$19 - $25.75/hr
The Help Desk Support Technician keeps LTW's technology running smoothly so staff can stay focused ... Escalate complex issues to the Infrastructure Engineer or IT leadership as needed * Assist with AV ...
$19 - $25.75/hr
The Help Desk Support Technician keeps LTW's technology running smoothly so staff can stay focused ... Escalate complex issues to the Infrastructure Engineer or IT leadership as needed * Assist with AV ...
New
Quick apply
$19 - $25.75/hr
The Help Desk Support Technician keeps LTW's technology running smoothly so staff can stay focused ... Escalate complex issues to the Infrastructure Engineer or IT leadership as needed * Assist with AV ...
New
Atlanta, GA · On-site
$19 - $25.75/hr
The Help Desk Support Technician keeps LTW's technology running smoothly so staff can stay focused ... Escalate complex issues to the Infrastructure Engineer or IT leadership as needed * Assist with AV ...
Atlanta, GA · On-site
$19 - $25.75/hr
The Help Desk Support Technician keeps LTW's technology running smoothly so staff can stay focused ... Escalate complex issues to the Infrastructure Engineer or IT leadership as needed * Assist with AV ...
$10.09 - $12.12
4% of jobs
$12.12 - $14.15
4% of jobs
$14.15 - $16.17
9% of jobs
$17.06 is the 25th percentile. Wages below this are outliers.
$16.17 - $18.20
17% of jobs
The median wage is $19.65 / hr.
$18.20 - $20.23
22% of jobs
$22.15 is the 75th percentile. Wages above this are outliers.
$20.23 - $22.25
20% of jobs
$22.25 - $24.28
15% of jobs
$24.28 - $26.31
3% of jobs
$26.31 - $28.33
6% of jobs
$28.33 - $30.36
0% of jobs
$30.36 - $32.39
0% of jobs
$10
$20
$32
| Aspect | Assistant Dell Help Desk | Dell Support Technician |
|---|---|---|
| Certifications | Basic IT certifications (CompTIA A+, Network+) | Advanced certifications (Dell Certified Support Professional, CompTIA Server+) |
| Work Environment | Help desk, remote support, call center | On-site and remote technical support, hardware troubleshooting |
| Employer & Industry Usage | Commonly employed by Dell or third-party support providers | Primarily employed directly by Dell or authorized service centers |
| Job Focus | Customer support, troubleshooting basic issues | Advanced hardware/software troubleshooting, repairs |
The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.
Job Title: Technician, Help Desk
Location: Remote/Hybrid - USA
Reports to: Manager, Help Desk
Department Name: Information Technology
Job Type: Full Time, Exempt
Position Summary
The Help Desk Technician is responsible for providing first-level technical support to internal users across the organization. Reporting to the Help Desk Manager, you will play a crucial role in ensuring the smooth operation of IT systems and services that support Rubicon’s mission to drive environmental innovation. This role will collaborate with IT and Customer Support departments to resolve technical issues, maintain system up time, and enhance user productivity. The goal will be to deliver timely, professional, and effective technical support to all employees.
Essential Duties & Key Responsibilities
Supervisory Responsibilities:
Experience & Qualifications:
Physical Demands and Working Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
About Rubicon
Rubicon is a leading provider of technology-based waste and recycling solutions for waste generators, helping them to understand, manage, and reduce waste.
We provide multi-location businesses with an all-in-one waste and recycling solution, offering deep insights into your waste streams to enable informed decision-making and actions across all your locations. We help customers achieve sustainability goals with tailored zero waste solutions, leveraging our longstanding relationships with more than 8,000 vendors and hauler partners.
Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.
Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for Environmental Social and Governance (ESG) both internally and externally to help grow the Company’s ESG objectives.