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Weekend Helpdesk Jobs in Decatur, GA (NOW HIRING)

Reqroute, Inc

Be Seen First

Helpdesk Analyst

Conyers, GA · On-site

$19 - $20/hr

IT Help Desk Technician (Bilingual Spanish) Location: Conyers, GA 30013 Duration: [Contract/Full-Time] Experience Required: 2+ Years Education: Vocational/Technical Degree in Computer Applications,

New

Ubertal Inc

Helpdesk Technician

Conyers, GA · On-site

$17.50 - $23.75/hr

Position Title: Level 1 Help Desk Analyst Location: Conyers, GA Engagement Type: Contract Work Mode: Onsite Duration: 11/24/2025 - 06/30/2026 (7 months) Interview Type: In Person Only Role Overview:

Techgene Solutions LLC

Helpdesk Spanish

Conyers, GA · On-site

$17.50 - $23.75/hr

Skill Required / Desired Amount of Experience Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Required Experience

New

Stellar Professionals LLC

Bilingual Helpdesk

Conyers, GA

$17.50 - $23.75/hr

We are looking for a Bilingual Helpdesk professional to join our technical support team! If you thrive in a fast-paced environment and have hands-on help desk experience, we want to hear from you.

New

nLeague Services

Helpdesk Support

Atlanta, GA

$19.75 - $27/hr

Requisition ID: 65795 Service Desk Analyst II Client: Atlanta Public Schools - IT Duration: 12+ Months Location: 130 Trinity Ave SW 1st Floor Atlanta, Georgia 30303-0000 Help Desk / Service Desk

Scientific Games

Helpdesk Tech I

Alpharetta, GA

$19.50 - $26.25/hr

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to

New

Ask IT consulting

Helpdesk Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is

nLeague

Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job ID: 800093 Position: DOAS Helpdesk System Analyst Client: DOAS Location: 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334 Duration: 12 Months(Possibility of extension) On Site Job

Dexian

Helpdesk / Service Desk Analyst 1

Atlanta, GA

$17 - $18/hr

In-Person Interview Required! Helpdesk / Service Desk Analyst 1 Atlanta, GA (100% Onsite | 24/7 Shift Work) 6 + Months $17-$18/HR Role Provide frontline IT support, resolving hardware, software, and

Dexian

Helpdesk / Service Desk Analyst 1

Atlanta, GA · On-site

$17 - $18/hr

In-Person Interview Required! Helpdesk / Service Desk Analyst 1 Atlanta, GA (100% Onsite | 24/7 Shift Work) 6 + Months $17-$18/HR Role Provide frontline IT support, resolving hardware, software, and

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Weekend Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do weekend helpdesk jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for weekend helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.
More about Weekend Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Decatur, GA? The most popular types of Helpdesk jobs in Decatur, GA are:
What are popular job titles related to Weekend Helpdesk jobs in Decatur, GA? For Weekend Helpdesk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Decatur, GA look for? The top searched job categories for Weekend Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Weekend Helpdesk jobs? Cities near Decatur, GA with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Helpdesk Analyst

Helpdesk Analyst

Reqroute, Inc

Conyers, GA • On-site

$19 - $20/hr

Contractor

Posted yesterday

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Job description

IT Help Desk Technician (Bilingual Spanish)

Location:Conyers, GA 30013 
Duration: [Contract/Full-Time]
Experience Required: 2+ Years
Education: Vocational/Technical Degree in Computer Applications, Computer Technology, Information Technology, or a closely related field from an accredited institution.

Position Overview

We are seeking a motivated and customer-focused IT Help Desk Technician to provide first-level technical support for end users in a fast-paced call center environment. The ideal candidate will have hands-on experience troubleshooting Microsoft Office applications, Outlook, Windows operating systems, and Active Directory while delivering exceptional customer service in both English and Spanish.

Key Responsibilities

  • Provide technical assistance and support for hardware, software, and network-related issues.
  • Respond to user inquiries via phone, email, and ticketing systems to diagnose and resolve technical problems.
  • Troubleshoot and resolve issues related to Microsoft Outlook, Microsoft Office Suite, Windows 7 and Windows 10 environments.
  • Manage and monitor help desk ticket queues, ensuring timely assignment and resolution of incidents and service requests.
  • Escalate unresolved issues and tickets approaching or exceeding SLA requirements to appropriate support teams.
  • Install, configure, and perform minor repairs on computer hardware, software, printers, and peripheral devices.
  • Create, modify, and maintain user accounts and permissions in Active Directory.
  • Document troubleshooting steps, resolutions, and customer interactions within the ticketing system.
  • Provide excellent customer service while maintaining professionalism and clear communication with end users.
  • Collaborate with internal IT teams and external vendors to ensure efficient issue resolution.

Required Qualifications

  • Vocational/Technical Degree in Computer Applications, Computer Technology, Information Technology, or a related discipline.
  • Minimum 2 years of experience in an IT Help Desk or Technical Support role.
  • Minimum 2 years of experience supporting:
    • Microsoft Outlook
    • Microsoft Office Suite
    • Windows 7 and Windows 10
    • Active Directory
  • Minimum 2 years of experience working in an IT Help Desk Call Center environment.
  • Experience monitoring ticket queues, assigning tickets, and managing escalations to meet SLA requirements.
  • Experience installing, configuring, and troubleshooting computer hardware and software.
  • Strong problem-solving and customer service skills.
  • Excellent verbal and written communication skills.
  • Fluent bilingual proficiency in Spanish and English (Required).

Preferred Skills

  • Experience with ServiceNow, Remedy, Jira, or similar ticket management systems.
  • Knowledge of printer, scanner, and peripheral device support.
  • Familiarity with remote support tools and desktop imaging processes.
  • Ability to work effectively in a team-oriented and customer-focused environment.

Benefits

  • Competitive compensation
  • Opportunity to work in a collaborative IT support environment
  • Professional growth and development opportunities
  • Exposure to enterprise-level technologies and support processes

Company Description

This position is for one of the big technology giant.
Reqroute logo

About Reqroute

Sourced by ZipRecruiter

ReqRoute is a young, vibrant, and dynamic recruitment marketing agency focused on providing Recruitment Branding Solutions, HCM Business Consulting; Managed Services to its customers worldwide. No customer is small; we service small businesses to fortune 1000 customers across the globe. Based in the heart of Silicon Valley and offices in Vancouver & Toronto, Canada, we are passionate about building stronger employer brands to help employers attract the best talent. We differentiate ourselves by our strong value system, commitment to our clients, best practices and a sound industry experience in finding out-performers. ReqRoute develops sustainable relationships based on mutual trust, responsiveness and accountability. While we continue to expand the infrastructure and resources available to our clients, we remain nimble in our approach to customer service and the management of our relationships. We take time to properly understand our client needs and offer a full range of cost effective, client centric solutions to a diverse client base. We offer flexible delivery methods to help our clients achieve their specific recruitment branding objectives by using our platform. We put you on the driver’s seat by enabling you to track the effectiveness of your recruitment marketing campaign by providing you real time analytics that helps you make changes to strategies and reallocate budgets.

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

Social media

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