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Junior Helpdesk Jobs in Decatur, GA (NOW HIRING)

Deloitte

Junior Associate, Compliance HelpDesk

Atlanta, GA · On-site

$17.75 - $24/hr

Work you'll do As a Junior Associate, Compliance HelpDesk on the Ethics and Compliance team, you will be responsible for: * Responding to Compliance HelpDesk support requests through phone, chat, and ...

Deloitte

Junior Associate, Compliance HelpDesk

Atlanta, GA · On-site

$17.75 - $24/hr

Work you'll do As a Junior Associate, Compliance HelpDesk on the Ethics and Compliance team, you will be responsible for: * Responding to Compliance HelpDesk support requests through phone, chat, and ...

Staff Financial Group

Junior Accountant

Acworth, GA · Hybrid

$45K - $55K/yr

Junior Accountant Location: Acworth, GA (In-office Opportunity) Company: Strong stable ... Help with budgeting and forecasting processes. * Ensure compliance with relevant accounting ...

Xpanxion

Junior COBOL Developer

Alpharetta, GA · On-site

$65K - $84K/yr

... help organizations thrive in the digital world. Role Description This is a full-time on-site Junior ... COBOL Developer role located in Coral Springs, FL. The Junior COBOL Developer will be responsible ...

Southern Flow, Inc.

Junior Estimator

Alpharetta, GA · On-site

$60K - $70K/yr

Junior Estimator Company: Southern Flow Inc. Location: Alpharetta, Georgia Industry ... Help maintain organized project data, pricing history, and estimating tools * Learn industry ...

CirrusLabs

Junior Business Analyst

Rex, GA

$24.50 - $32.75/hr

Junior Business Analyst We're looking for a motivated and detail-oriented Junior Business Analyst ... Help translate business needs into technical solutions through collaboration with stakeholders and ...

FutureSoft Consulting Inc

Junior .NET Developer

Atlanta, GA · On-site

$64K - $83K/yr

Job Summary We are seeking a Junior .NET Developer to support application development, testing ... Previous public sector or government project experience is helpful but not required. Compliance ...

FutureSoft Consulting Inc

Junior .NET Developer

Atlanta, GA · On-site

$64K - $83K/yr

Job Summary We are seeking a Junior .NET Developer to support application development, testing ... Previous public sector or government project experience is helpful but not required. Compliance ...

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All JobsJunior Helpdesk JobsJunior Helpdesk Jobs in Decatur, GA

Junior Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do junior helpdesk jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for junior helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Helpdesk, and why are they important?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are Junior Helpdesk roles?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by Junior Helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Decatur, GA? The most popular types of Helpdesk jobs in Decatur, GA are:
What job categories do people searching Junior Helpdesk jobs in Decatur, GA look for? The top searched job categories for Junior Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Junior Helpdesk jobs? Cities near Decatur, GA with the most Junior Helpdesk job openings:
Junior Helpdesk jobs near you
Junior Associate, Compliance HelpDesk

Junior Associate, Compliance HelpDesk

Deloitte

Atlanta, GA • On-site

Full-time

Posted 3 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services

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