IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills ... Experience with installation, maintenance, and troubleshooting of desktop computer hardware ...
IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills ... Experience with installation, maintenance, and troubleshooting of desktop computer hardware ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Install, repair and maintain desktop and laptop computers, peripherals and related systems
Quick apply
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Install, repair and maintain desktop and laptop computers, peripherals and related systems
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Install, repair and maintain desktop and laptop computers, peripherals and related systems ... Support and enforce company information policies and procedures. * Provide support for Microsoft ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Install, repair and maintain desktop and laptop computers, peripherals and related systems ... Support and enforce company information policies and procedures. * Provide support for Microsoft ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Install, repair and maintain desktop and laptop computers, peripherals and related systems ... Support and enforce company information policies and procedures. * Provide support for Microsoft ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Install, repair and maintain desktop and laptop computers, peripherals and related systems ... Support and enforce company information policies and procedures. * Provide support for Microsoft ...
IT Support Tech
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Install, repair and maintain desktop and laptop computers, peripherals and related systems ... Support and enforce company information policies and procedures. * Provide support for Microsoft ...
IT Support Tech
$20.50 - $28.25/hr
Medical
Dental
Vision
Retirement
PTO
Install, repair and maintain desktop and laptop computers, peripherals and related systems ... Support and enforce company information policies and procedures. * Provide support for Microsoft ...
IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
Medical
Dental
Vision
Retirement
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're ... Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking ...
Quick apply
IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
Medical
Dental
Vision
Retirement
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're ... Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking ...
IT Support Specialist
Medical
Dental
Retirement
Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...
IT Support Specialist
Medical
Dental
Retirement
Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Retirement
Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...
Specialist, IT Support
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... Prepare, configure, and replace laptops, desktops, and peripherals. * Coordinate the delivery ...
Quick apply
Specialist, IT Support
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... Prepare, configure, and replace laptops, desktops, and peripherals. * Coordinate the delivery ...
Specialist, IT Support
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... Prepare, configure, and replace laptops, desktops, and peripherals. * Coordinate the delivery ...
Quick apply
Specialist, IT Support
Atlanta, GA · On-site
Medical
Dental
Vision
Life
PTO
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... Prepare, configure, and replace laptops, desktops, and peripherals. * Coordinate the delivery ...
IT Support Manager
Atlanta, GA · On-site
Run world-class Service Desk & Desktop Support: standardize intake, triage, and escalation using ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or ...
IT Support Manager
Atlanta, GA · On-site
Run world-class Service Desk & Desktop Support: standardize intake, triage, and escalation using ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or ...
IT Support Technician
Atlanta, GA · On-site
$50K - $57K/yr
Medical
Dental
Vision
Life
Retirement
About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...
IT Support Technician
Atlanta, GA · On-site
$50K - $57K/yr
Medical
Dental
Vision
Life
Retirement
About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Two years' experience providing IT help desk, desktop support, or internal technology support ... CompTIA A+, Microsoft certifications or comparable technical certifications strongly preferred
IT Support Specialist
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Two years' experience providing IT help desk, desktop support, or internal technology support ... CompTIA A+, Microsoft certifications or comparable technical certifications strongly preferred
Desktop Support Engineer
Conyers, GA · On-site
Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service ...
New
Desktop Support Engineer
Conyers, GA · On-site
Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service ...
New
IT Support Technician II
Forest Park, GA · On-site
$20.75 - $28.50/hr
F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...
IT Support Technician II
Forest Park, GA · On-site
$20.75 - $28.50/hr
F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...
IT Support Engineer
Atlanta, GA · On-site
$85 - $120/hr
The IT Support Engineer delivers advanced technical support across a global enterprise environment ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
New
IT Support Engineer
Atlanta, GA · On-site
$85 - $120/hr
The IT Support Engineer delivers advanced technical support across a global enterprise environment ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
New
The IT Support Engineer delivers advanced technical support across a global enterprise environment ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
The IT Support Engineer delivers advanced technical support across a global enterprise environment ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Engineer
Atlanta, GA · On-site
The IT Support Engineer delivers advanced technical support across a global enterprise environment ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Engineer
Atlanta, GA · On-site
The IT Support Engineer delivers advanced technical support across a global enterprise environment ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Specialist
Medical
PTO
... desktop support, and telecommunication services for employees in all locations. This individual ... Support information technology initiatives that link directly with our overall strategic business ...
IT Support Specialist
Medical
PTO
... desktop support, and telecommunication services for employees in all locations. This individual ... Support information technology initiatives that link directly with our overall strategic business ...
Desktop It Support information
See Decatur, GA salary details
$10.09 - $12.57
1% of jobs
$12.57 - $15.04
1% of jobs
$15.04 - $17.52
8% of jobs
$19.09 is the 25th percentile. Wages below this are outliers.
$17.52 - $19.99
23% of jobs
The median wage is $22.08 / hr.
$19.99 - $22.47
20% of jobs
$22.47 - $24.94
18% of jobs
$25.84 is the 75th percentile. Wages above this are outliers.
$24.94 - $27.42
11% of jobs
$27.42 - $29.89
8% of jobs
$29.89 - $32.37
4% of jobs
$32.37 - $34.84
3% of jobs
$34.84 - $37.32
2% of jobs
$10
$23
$37
How much do desktop it support jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for desktop it support in Decatur, GA is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.54 per hour, depending on experience, location, and employer.
What is desktop IT support?
Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.
What are the key skills and qualifications needed to thrive as a desktop IT support specialist?
To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.
What are some common challenges faced by desktop IT support professionals, and how can they be overcome?
Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
What is the difference between Desktop IT Support vs Help Desk Technician?
| Aspect | Desktop IT Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL |
| Work Environment | On-site, troubleshooting hardware/software issues | Remote or on-site, customer support |
| Employer & Industry Usage | IT departments, corporate, small businesses | IT support centers, service providers |
| Common Search & Comparison | Yes | Yes |
Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.
How to get into desktop IT support?
To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.
What job categories do people searching Desktop It Support jobs in Decatur, GA look for?
The top searched job categories for Desktop It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Desktop It Support jobs?
Cities near Decatur, GA with the most Desktop It Support job openings:
Job description
Title: IT Support Specialist
Location: Conyers, GA
Duration: 12+ Months
Onsite
Required Skills:
Knowledge of basic network troubleshooting.
Knowledge of Microsoft Windows Active Directory – Domain Name Service and Dynamic Host Configuration Protocol.
Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software
Knowledge of Microsoft Active Directory local and group policy.
Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD
CERTIFICATION
Experience with using ServiceNow
Experience with resolving TCP/IP network issues
Experience in automation and provisioning technologies, such as AWS CLI and Terraform.
Thanks & Regards,
Naresh
Global IT Family
Email:
About Global IT Family
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
North Bergen, NJ, US
Year founded
2014