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Desktop It Support Jobs in Decatur, GA (NOW HIRING)

Wwecorp

IT Support Engineer

Atlanta, GA · On-site

The IT Support Technician plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...

Quest Financial

IT Help Desk Specialist

Dunwoody, GA · On-site

$23/hr

IT HELP DESK COORDINATOR Atlanta, GA (Sandy Springs/Dunwoody Area) $23.00/Hour Temporary Assignment ... Install, configure, and maintain laptops, desktops, and related software * Support Microsoft Office ...

F2Onsite

IT Support Technician II

Forest Park, GA · On-site

$20.75 - $28.50/hr

F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...

New

Avcend

IT Support Specialist (Conyers, GA)

Conyers, GA · On-site

$25/hr

Role: IT Support Specialist 3 * Duration: July 20, 2026 - June 30, 2027 * Pay Rate: $25.00/hour on ... Provide end-user technical support for desktop, laptop, printer, and network-related issues.

Guardian Pharmacy

IT Support Specialist

Atlanta, GA

... IT Support Specialist Keep Teams Connected. Solve Problems That Matter. Support Growth. At ... Troubleshoot and resolve desktop and business application issues with professionalism and urgency

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

F2Onsite

Be Seen First

PART TIME IT Support Technician II

Forest Park, GA · On-site

$17 - $18/hr

Position Overview Seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. This hands on role is responsible for troubleshooting ...

New

Ubertal Inc

IT Support Specialist 3

Conyers, GA · On-site

Position Title: IT Support Specialist 3 Location: Conyers, GA (Metro Atlanta) Engagement Type ... Desktop hardware, OS (Windows 10/11), and application software installation and troubleshooting (2+ ...

MedCura Health

IT Support Specialist

Stone Mountain, GA · On-site

The IT Support Specialist provides technical assistance to staff and helps ensure effective use of ... Install new technology such as operating systems, software, desktops, laptops, tablets, and related ...

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All JobsDesktop It Support JobsDesktop It Support Jobs in Decatur, GA

Desktop It Support information

See Decatur, GA salary details

$10

$23

$37

How much do desktop it support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for desktop it support in Decatur, GA is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.54 per hour, depending on experience, location, and employer.

Is AI replacing tech support?

For a Desktop IT Support role, AI tools are increasingly used to automate routine tasks such as password resets and troubleshooting common issues. However, human support remains essential for complex problems, customer service, and personalized assistance, making AI a complement rather than a replacement for tech support professionals.

Is desktop support a good entry-level job?

Desktop IT support is often considered a good entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and may lead to advanced IT roles with experience and certifications like CompTIA A+ or Network+.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and often certifications like CompTIA A+.

What is the highest salary for desktop support?

The highest salaries for desktop IT support specialists can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or in high-demand regions. Senior roles or those with specialized skills in network troubleshooting or security may earn higher compensation. Salary varies based on location, industry, and level of expertise.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
What job categories do people searching Desktop It Support jobs in Decatur, GA look for? The top searched job categories for Desktop It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Desktop It Support jobs? Cities near Decatur, GA with the most Desktop It Support job openings:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Decatur, GA as of July 2026, with employment types broken down into 2% Locum Tenens, 89% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $49,405 per year, or $23.8 per hour.

IT Support Engineer

Wwecorp

Atlanta, GA • On-site

Full-time

Posted 13 days ago

Job description

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Position Summary:

The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Technician plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile devices.

This role requires a strong customer service focus, solid technical expertise, and a high level of responsiveness. The IT Support Technician must be able to manage and prioritize multiple requests while maintaining excellent service standards and supporting the wider team as needed.

As part of a global technology team, the IT Support Technician contributes to a culture of collaboration, reliability, and continuous improvement, with a consistent focus on delivering excellent end-user experience.

Core Responsibilities:

  • Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented

  • Provide thoughtful end user computing support for diverse business units and different locations

  • Maintain a flexible approach to work schedule with the occasional early starts and late finishes, subject to business requirements

  • Adherence to and enforcement of all information security protocols

  • Perform preliminary server administration and manage the network connectivity

  • Help champion, deploy, and support new technologies to address business needs

  • Demonstrate excellent communication skills, integrate well at all levels and be able to work independently

  • A strong ability to remain focused with a professional and flexible attitude while multi- tasking

  • Always maintain complete confidentiality and discretion

  • Participate in moves and changes as they relate to the technology environment

  • Occasional travel and occasional on-call escalation support

Technical Skills:

  • Previous experience in a level one IT support role

  • Administer, maintain, and support Microsoft Office productivity suite

  • Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration

  • Remote access and VPN Configuration and Administration

  • Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms

  • Enterprise Level AV Administration and Support

  • Set up and support mobile devices and desktop telecommunications

Knowledge, Skills, and Abilities:

  • Strategic Thinking: Ability to identify and escalate trends for attention.

  • Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.

  • Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.

  • Continuous Improvement: Understand the needs of the business

TKO EEO Statement:

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

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