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Desktop It Support Jobs in Decatur, GA (NOW HIRING)

Curant Health

IT Support Specialist

Smyrna, GA · On-site

... desktop support, and telecommunication services for employees in all locations. This individual ... Support information technology initiatives that link directly with our overall strategic business ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

Multi Family

IT Support Specialist

Atlanta, GA · Remote

$35/hr

Job Brief We are seeking a reliable and technically skilled IT Support Specialist to provide day-to-day technical assistance to employees and help maintain the organization's IT systems. The ...

New

Ubertal Inc

IT Support Specialist 3

Conyers, GA · On-site

Position Title: IT Support Specialist 3 Location: Conyers, GA (Metro Atlanta) Engagement Type ... Desktop hardware, OS (Windows 10/11), and application software installation and troubleshooting (2+ ...

MedCura Health

IT Support Specialist

Stone Mountain, GA · On-site

The IT Support Specialist provides technical assistance to staff and helps ensure effective use of ... Install new technology such as operating systems, software, desktops, laptops, tablets, and related ...

Holland & Knight

IT Support Specialist

Atlanta, GA · On-site

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Amicis Global

IT Support

Alpharetta, GA · On-site

$20 - $24/hr

Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 THE TEAM The Platform Solution Management team at Parametric: * We are responsible for defining and ...

CYNET SYSTEMS

IT Support Specialist 3

Conyers, GA · On-site

OR 1+ year of experience at the lower-level IT Support Specialist 2 or position equivalent ... Experience with installation, maintenance, and troubleshooting of desktop computer hardware ...

Salas O'Brien, Inc.

IT Support Specialist

Atlanta, GA · Hybrid

IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That ...

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Showing results 21-40

All JobsDesktop It Support JobsDesktop It Support Jobs in Decatur, GA

Desktop It Support information

See Decatur, GA salary details

$10

$23

$37

How much do desktop it support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desktop it support in Decatur, GA is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.54 per hour, depending on experience, location, and employer.

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

How to get into desktop IT support?

To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.

What job categories do people searching Desktop It Support jobs in Decatur, GA look for?

The top searched job categories for Desktop It Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Desktop It Support jobs?

Cities near Decatur, GA with the most Desktop It Support job openings:

Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,405 per year, or $23.8 per hour.

IT Support Specialist

Curant Health

Smyrna, GA • On-site

Full-time

Medical, PTO

Posted 8 days ago

Job description

JOIN A LEADING HEALTHCARE TEAM
Do you want to join a leading healthcare team focused on nurturing long-term patient and caregiver relationships? Do you want to be a part of a company that is committed to hiring the best people and using the best technology and tools to deliver improved health outcomes for patients and partners? If so, take a look at the available career opportunities at Curant Health.
Curant Health is searching for an IT Support Specialist to join its team in Smyrna, GA. The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other IT related peripherals. This individual will be responsible for answering technical questions, troubleshooting, resolving users' issues, creating user accounts, and maintaining all servers. This individual should have experience in meeting and exceeding customer service SLAs. This role requires flexibility to be available for on-call rotational support.
Responsibilities
The IT Support Specialist is responsible for designing, organizing, modifying, and supporting the computer and network infrastructure. This includes provisioning, installation/configuration, operation, and maintenance of systems hardware and software, website maintenance tasks, employee setup and maintenance, desktop support, and telecommunication services for employees in all locations.
This individual should have a high level of initiative and will assume responsibility for helpdesk support services, as well as perform hardware, software, and network troubleshooting in a timely and effective manner. Guiding the implementation of facilities infrastructure from the ground up with minimal supervision.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible security breach.
  • Create, change, and delete user accounts per request.
  • Setup and support employee workstations and conference rooms.
  • Install technology devices and equipment with the use of power tools.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Monitor a database for all ticketed items and ensure that the service tickets are resolved in timely manner.
  • Keep IT workspaces, including server rooms, clean and organized.
  • Service, maintain, troubleshoot, and configure network printers.
  • Provide an excellent level of customer support for employees, vendors, and clients of Curant Health.
  • Provide guidance of systems and hardware with our employees.
  • Create documentation for technology functions.
  • Support information technology initiatives that link directly with our overall strategic business objectives as an organization.
  • Research new technologies that could assist Curant Health in reducing costs and/or improve productivity as requested.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks.
  • Maintain IT inventory system.
  • Develop and maintain installation and configuration procedures.
  • Plays key roles in ensuring that employees stay abreast of technology changes that are made to support our business needs.
  • Acts as a change agent, and communicator.
Qualifications
  • Requires 3+ years' experience of relevant work experience in a related position in an IT environment that delivers service to internal customers.
  • Bachelor's degree in Information Technology preferred. Candidates with degrees in other fields must have significant compensating experience.

Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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