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Junior Helpdesk Jobs in Decatur, GA (NOW HIRING)

4pconsultinginc

Junior Graphic Designer

Atlanta, GA · On-site

$19.50 - $26/hr

Graphic Designer I (Junior Graphic Designer) Client: Georgia Power Location: Atlanta, GA Duration ... while helping Georgia Power connect with customers in meaningful and authentic ways. The ideal ...

Momar Inc

Junior Systems Administrator

Atlanta, GA · On-site

$60K - $65K/yr

Momar is looking for a Jr. Systems Administrator who's ready to level up from helpdesk tickets into real infrastructure ownership. You'll be the one automating away the manual processes, running our ...

EAE USA Inc

Junior Project Engineer

Tucker, GA · On-site

... motivated Junior Project Engineer ready to build a strong foundation in power distribution ... Help gather project requirements and organize technical documentation * Assist in preparing bills ...

YouLend

Junior Account Manager

Atlanta, GA · On-site

$39K - $53K/yr

About Us YouLend is a leading global embedded finance platform helping businesses access fast ... Key Responsibilities As a Junior Account Manager, you'll play a key role in supporting our sales ...

SupplyHouse

Junior Accountant

Atlanta, GA

$63K - $79K/yr

We are looking for a Junior Accountant to join our Accounting Team. This individual will report ... We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ...

reliance

Junior Developer

Peachtree Corners, GA · On-site

$62K - $81K/yr

Job Summary The Junior Developer is responsible for learning the development standards of the ... Support incident and service requests by reproducing issues, collecting logs/details, and helping ...

Petco

Junior Groomer

Milton, GA · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Milton, GA

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Atlanta, GA · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Alpharetta, GA · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Milton, GA · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

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All JobsHelpdesk JobsJunior Helpdesk JobsJunior Helpdesk Jobs in Decatur, GA

Junior Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do junior helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for junior helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Decatur, GA? The most popular types of Helpdesk jobs in Decatur, GA are:
What job categories do people searching Junior Helpdesk jobs in Decatur, GA look for? The top searched job categories for Junior Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Junior Helpdesk jobs? Cities near Decatur, GA with the most Junior Helpdesk job openings:
Junior Helpdesk jobs near you

Junior Graphic Designer

4pconsultinginc

Atlanta, GA • On-site

$19.50 - $26/hr

Contractor

Re-posted 6 days ago

Job description

Position: Graphic Designer I (Junior Graphic Designer)

Client: Georgia Power
Location: Atlanta, GA

Duration: 10 Months.

Position Summary

We are seeking a highly motivated Junior Graphic Designer to join our collaborative creative team. This role supports the development of award-winning, brand-driven visual solutions across digital and print platforms while helping Georgia Power connect with customers in meaningful and authentic ways.

The ideal candidate is creatively curious, detail-oriented, and comfortable owning projects from concept to execution while collaborating closely with senior creatives and project managers.

What You’ll Do

  • Collaborate with Project Managers, Design Team Leads, Senior Designers, and strategists to translate concepts into compelling visual executions
  • Design a wide range of digital and print assets, including:
    • Advertising
    • Web and email assets
    • Banner ads
    • Signage
    • Presentations
    • Environmental graphics
    • Other branded digital and print materials
  • Present work to creative leadership and stakeholders and incorporate feedback into final deliverables
  • Serve as a brand ambassador, ensuring consistency and integrity across all channels
  • Deliver projects that are accurate, timely, and aligned with Georgia Power’s brand voice
  • Share creative insights and contribute positively to team culture
  • Learn the energy and utilities business and apply that knowledge to design solutions
  • Stay current with industry trends, tools, and emerging technologies

You Bring

  • Bachelor’s degree in Graphic Design from an accredited institution
  • 3–5 years of graphic design experience in:
    • Advertising agency
    • Marketing / PR firm
    • In-house creative agency
  • Strong portfolio demonstrating high-quality creative work
  • Expert proficiency in Adobe Creative Suite
  • Solid understanding of:
    • Graphic and web design principles
    • Current web technologies (HTML, CSS)
    • Social media platforms
  • Digital illustration and animation experience (highly preferred)
  • Ability to prioritize and manage multiple projects with tight deadlines
  • Experience collaborating with senior creatives across photo/video, web, and print
  • Strong communication skills with the ability to clearly articulate creative decisions
  • Confidence balanced with flexibility and openness to feedback
  • Passion for human-centered problem solving and brand storytelling