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Junior Helpdesk Jobs in Decatur, GA (NOW HIRING)

Interior Logic Group

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Junior Interior Designer

Alpharetta, GA · On-site

Summary The Junior Interior Designer supports homebuyers throughout the interior selections process ... to help manage builder accounts. * Prepare designer files and materials ahead of appointments.

4pconsultinginc

Junior Graphic Designer

Atlanta, GA · On-site

$19.50 - $26/hr

Graphic Designer I (Junior Graphic Designer) Client: Georgia Power Location: Atlanta, GA Duration ... while helping Georgia Power connect with customers in meaningful and authentic ways. The ideal ...

AB Prestige Marketing

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Junior Sales Trainer - Entry Level

Atlanta, GA · On-site

$3.5K - $5.0K/mo

Junior Sales Trainer Entry-Level | Paid Training | Weekly Pay | W2 Position Are you motivated by success and passionate about helping others achieve their goals too? If you're competitive, people ...

AB Prestige Marketing

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Junior Sales Trainer - Entry Level

Atlanta, GA · On-site

$3.5K - $5.0K/mo

Junior Sales Trainer Entry-Level | Paid Training | Weekly Pay | W2 Position Are you motivated by success and passionate about helping others achieve their goals too? If you're competitive, people ...

Stadler Rail AG

Junior Project Manager

Atlanta, GA · On-site

Junior Project Manager Stadler offers a wide range of international career opportunities. Here you ... Help develop and execute project communication plans. * Facilitate change requests, ensuring ...

Stadler US

Junior Project Manager

Atlanta, GA

Junior Project Manager Stadler offers a wide range of international career opportunities. Here you ... Help develop and execute project communication plans. * Facilitate change requests, ensuring ...

EAE USA Inc

Junior Project Engineer

Tucker, GA · On-site

... motivated Junior Project Engineer ready to build a strong foundation in power distribution ... Help gather project requirements and organize technical documentation * Assist in preparing bills ...

New

EAE USA Inc

Junior Project Engineer

Tucker, GA · On-site

... motivated Junior Project Engineer ready to build a strong foundation in power distribution ... Help gather project requirements and organize technical documentation * Assist in preparing bills ...

New

Computacenter

Junior Buyer

Norcross, GA · On-site

$21 - $27.25/hr

About the role The Junior Buyer - Indirect Procurement supports the effective delivery of indirect ... We help our world-renowned customers to source, transform, and manage their IT infrastructure to ...

CATALIS

Junior Project Manager

Alpharetta, GA · On-site

The Opportunity In the Junior Project Manager role, you will collaborate with both customers and ... Collaborate with customers and developers to help configure, install, test, and monitor computer ...

CATALIS

Junior Project Manager

Alpharetta, GA · On-site

The Opportunity In the Junior Project Manager role, you will collaborate with both customers and ... Collaborate with customers and developers to help configure, install, test, and monitor computer ...

COMPUTACENTER PLC

Junior Buyer

Norcross, GA

$21 - $27.25/hr

About the role The Junior Buyer - Indirect Procurement supports the effective delivery of indirect ... We help our world-renowned customers to source, transform, and manage their IT infrastructure to ...

Purple Cow Recruiting

Junior Dental Sales Rep

Atlanta, GA · On-site

$80K - $180K/yr

Description Junior Dental Sales Representative Compensation: $80,000-$90,000 Base Salary + Uncapped ... help validate and scale the company's go-to-market strategy Ideal Candidate Early-career "step-up ...

YouLend

Sales - US Junior Account Manager

Atlanta, GA · On-site

$50K/yr

Key Responsibilities As a Junior Account Manager, you'll play a key role in supporting our sales operations, nurturing client relationships, and helping merchants across the country access the ...

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All JobsJunior Helpdesk JobsJunior Helpdesk Jobs in Decatur, GA

Junior Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do junior helpdesk jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for junior helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Helpdesk, and why are they important?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are Junior Helpdesk roles?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by Junior Helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Decatur, GA? The most popular types of Helpdesk jobs in Decatur, GA are:
What job categories do people searching Junior Helpdesk jobs in Decatur, GA look for? The top searched job categories for Junior Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Junior Helpdesk jobs? Cities near Decatur, GA with the most Junior Helpdesk job openings:
Junior Helpdesk jobs near you

Junior Sales Representative

Cleft of the Rock, Inc.

Alpharetta, GA • On-site

$65K - $85K/yr

Full-time, Contractor

Posted 18 days ago

Job description

Junior Sales Representative

About Us

At Cleft of the Rock, we believe business is about more than numbers it's about people. Our mission is to provide compassionate, thoughtful solutions that help both businesses and individuals protect what matters most. We focus on building relationships, understanding needs, and giving clients peace of mind when life takes unexpected turns.

We are a team that values empathy, integrity, and service. Our culture is built on genuinely helping others, and we're looking for team members who share that mindset.

Your Role

As a Junior Sales Representative, you'll use your interpersonal skills and empathy to guide clients toward solutions that truly meet their needs. You'll work with business owners, decision-makers, and individual clients to educate, support, and provide supplemental insurance coverage that makes a real difference.

What You'll Do:

  • Connect with businesses and individual clients with care and sincerity.

  • Conduct thoughtful, needs-based consultations to identify the best coverage options.

  • Present and enroll clients in supplemental health insurance programs that meet their goals.

  • Follow up to ensure clients feel supported and understood.

  • Participate in training and mentorship programs to grow both personally and professionally.

What We Offer:

  • Guided training and mentorship from experienced team members.

  • Licensing assistance and reimbursement support.

  • A supportive, service-focused team environment.

  • Unlimited earning potential with commission-based pay (average $65,000$85,000 for entry-level).

  • Optional base draw during your first 6 weeks to support your transition.

Who You Are:

  • You are naturally empathetic and enjoy helping others.

  • You are self-driven, dependable, and take pride in making a difference.

  • You communicate with warmth, patience, and authenticity.

  • You're excited to learn, grow, and serve in a role that blends purpose with opportunity.

  • You thrive when building genuine relationships, face-to-face and over time.

Company:Cleft on the Rock
Employment Type:Full-Time | Independent Contractor
Industry:Supplemental Insurance | B2B & Individual Sales
Compensation:Commission-Based (Average $65,000$85,000 per year) optional base draw for the first 6 weeks
Location:Local Territory

Join Us

If you want a career where your work matters, where helping others is the priority, and where your success is built on service, Cleft of the Rock is the right place for you.

Apply today and start making a real impact in the lives of businesses and individuals alike.

Learn more at: www.thecleftoftherock.com