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Weekend Helpdesk Jobs in Decatur, GA (NOW HIRING)

Ole Mexican Foods Inc

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Work with vendors to help resolve technical issues * Lift, move IT equipment and rearrange work areas for employees * Create and maintain process documents * Basic networking skills such as ...

The E Group

Be Seen First

Helpdesk Support Technician

Atlanta, GA · On-site

$18/hr

Immediate W2 contract position available in Atlanta, GA. Estimated Duration: 5.5 months / Desired Qualifications: * 1-3 Years' Experience * Provides Technical Support and Assistance. * Interacts with ...

InstantServe LLC

DOAS Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential ...

Ole Mexican Foods

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

... help resolve technical issuesLift, move IT equipment and rearrange work areas for employeesCreate and maintain process documentsBasic networking skills such as connecting the computers to domain ...

Tulsa Welding School

Electrical Instructor

Atlanta, GA · On-site

$60K/yr

Instructor- Skilled Trades StrataTech Education Group | Tulsa Welding School | The Refrigeration School is hiring full-time, onsite Instructors for days, evenings and weekends! Help shape the future ...

TriOptus LLC

DOAS Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users ...

Tulsa Welding School

Welding Instructor

Atlanta, GA · On-site

$48.10K - $61.50K/yr

Instructor- Skilled Trades StrataTech Education Group | Tulsa Welding School | The Refrigeration School is hiring full-time, onsite Instructors for days, evenings and weekends! Help shape the future ...

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Weekend Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do weekend helpdesk jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for weekend helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.
More about Weekend Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Decatur, GA? The most popular types of Helpdesk jobs in Decatur, GA are:
What are popular job titles related to Weekend Helpdesk jobs in Decatur, GA? For Weekend Helpdesk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Decatur, GA look for? The top searched job categories for Weekend Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Weekend Helpdesk jobs? Cities near Decatur, GA with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Helpdesk Associate Tier 1

Helpdesk Associate Tier 1

Ole Mexican Foods Inc

Norcross, GA • On-site

$18.75 - $25.25/hr

Full-time

Posted 10 days ago

Job description

At Ole, we are seeking an experienced IT Support Technician to support and troubleshoot day-to-day technology issues of our employees, including but not limited to desktop applications, custom applications, and computer hardware.

RESPONSIBILITIES:

  • Manage, configure, troubleshoot, and repair Handheld scanners, desktop computers, laptops, phones etc.
  • Track and update IT inventory
  • Respond to hardware and software support issues from employees for Microsoft Office applications (Word, Outlook, PowerPoint, Excel), Phone/Voicemail, Printers, Mobile devices etc.
  • Set up and remove user accounts on systems including Office 365 accounts, network, email, phone, security, etc.)
  • Create desktop computer and laptop images
  • Set up and configure new computers
  • Install application software
  • Maintain (patches, updates and fixes) software used on desktop systems including OS, anti-virus and malware protection
  • Work with vendors to help resolve technical issues
  • Lift, move IT equipment and rearrange work areas for employees
  • Create and maintain process documents
  • Basic networking skills such as connecting the computers to domain, troubleshooting network connection issues etc.
  • Perform miscellaneous related duties and other duties as assigned

REQUIREMENTS:

  • Certificate or Diploma from a Technical School plus one year of directly related experience
  • Excellent interpersonal, verbal, and written skills
  • Strong problem-solving and analytical thinking skills
  • Experience using Windows 10, and Office 365 a plus
  • Experience with Help Desk software, IT Glue Documentation software, ConnectWise RMM tool, Sophos Email Gateway, and Active Directory is preferred
  • Ability to multi-task and prioritize assignments

" This is not a remote position."