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Assistant Dell Help Desk Jobs in Macon, GA (NOW HIRING)

IT Assistant

Jackson, GA · On-site

$16.50 - $22.25/hr

Position Information The IT Assistant will provide reliable support of the company's computer ... This position will respond to and resolve help desk tickets, troubleshoot problems, provide ...

Flexibility is key, as you will need to adapt to various customer needs and assist in day-to-day ... Effective communication skills, both verbal and written, will help you convey information clearly ...

Front Desk Agent

Macon, GA · On-site

$14/hr

Flexibility is key, as you will need to adapt to various customer needs and assist in day-to-day ... Effective communication skills, both verbal and written, will help you convey information clearly ...

Front Desk Agent

Macon, GA · On-site

$14/hr

Flexibility is key, as you will need to adapt to various customer needs and assist in day-to-day ... Effective communication skills, both verbal and written, will help you convey information clearly ...

Front Desk Agent

Macon, GA · On-site

$14/hr

Flexibility is key, as you will need to adapt to various customer needs and assist in day-to-day ... Effective communication skills, both verbal and written, will help you convey information clearly ...

... Help Desk system. This position assists in key administrative-related processes of payroll ... co-workers or assistants as well as communicating with the general public. LANGUAGE ABILITY:

... Help Desk system. This position assists in key administrative-related processes of payroll ... co-workers or assistants as well as communicating with the general public. LANGUAGE ABILITY:

Front Desk Associate

Thomaston, GA

$11.25 - $14.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Perry, GA · On-site

$12.75 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Perry, GA

$12.75 - $16.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Perry, GA

$12.75 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Warner Robins, GA

$12 - $15.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Macon, GA

$12 - $15.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Macon, GA · On-site

$12 - $15.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Warner Robins, GA

$12 - $15.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Front Desk Associate

Thomaston, GA · On-site

$11.25 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

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Assistant Dell Help Desk information

See Macon, GA salary details

$9

$19

$31

How much do assistant dell help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for assistant dell help desk in Macon, GA is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are popular job titles related to Assistant Dell Help Desk jobs in Macon, GA? For Assistant Dell Help Desk jobs in Macon, GA, the most frequently searched job titles are:
What job categories do people searching Assistant Dell Help Desk jobs in Macon, GA look for? The top searched job categories for Assistant Dell Help Desk jobs in Macon, GA are:
What cities near Macon, GA are hiring for Assistant Dell Help Desk jobs? Cities near Macon, GA with the most Assistant Dell Help Desk job openings:
Infographic showing various Assistant Dell Help Desk job openings in Macon, GA as of May 2026, with employment types broken down into 1% Internship, 68% Full Time, 22% Part Time, and 9% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,581 per year, or $20 per hour.

IT Help Desk Manager

Leader Communications Inc

Warner Robins, GA • On-site

Full-time

Posted 16 days ago


Job description

Position Summary

LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems.



Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

  • Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
  • Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution.
  • Maintain and troubleshoot business line applications which could include remote installation or redeployment of software.
  • Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc.
  • Provide technical support over the phone and/or via email.
  • Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed.
  • Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible.
  • Meet customer needs and ensure customer satisfaction.
  • Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation.
  • Escalate process and policy issues as needed.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
  • 5-10 years of supervisory in information technology environment.
  • Must be able to pass federal background investigation and obtain a Public Trust.

Skill & Certification Requirements

  • Technical experience with current network hardware, protocols, and standards.
  • Application support experience.
  • Knowledge of applicable data privacy practices and laws.
  • Excellent troubleshooting skills.
  • Proficiency in Word, Excel, Outlook, database management.
  • Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.
  • Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities.
  • Experience working in a team-oriented, collaborative environment.
  • LCI is an Equal Opportunity Employer/ Veterans/ Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.