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New Business Processor Jobs (NOW HIRING)

The New Business Processor works directly with agents, internal departments, and serves as a liaison between policy owners and agents. The individual will be responsible for application processing of ...

Manager, New Business

Chicago, IL · On-site

$75K - $95K/yr

Growth Operations & Process Management: Manage the day-to-day new business process, coordinating timelines, deliverables and cross-functional teams while ensuring opportunities move forward ...

Manager, New Business

Chicago, IL · On-site

$75K - $95K/yr

Growth Operations & Process Management: Manage the day-to-day new business process, coordinating timelines, deliverables and cross-functional teams while ensuring opportunities move forward ...

New Business Developer

Cheverly, MD · On-site

$108K - $125K/yr

New Business Developer will also be responsible for prioritizing intel opportunities being recommended by other sales team members (processed through Sysco Salesforce platform with leadership ...

By working with the collective sales team, the NBD will coordinate proposal process for local ... New Business Developer will be provided continuous training/education opportunities on key areas ...

$99K - $149K/yr

By working with the collective sales team, the NBD will coordinate proposal process for local ... New Business Developer will be provided continuous training/education opportunities on key areas ...

By working with the collective sales team, the NBD will coordinate proposal process for local ... New Business Developer will be provided continuous training/education opportunities on key areas ...

By working with the collective sales team, the NBD will coordinate proposal process for local ... New Business Developer will be provided continuous training/education opportunities on key areas ...

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New Business Processor information

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How much do new business processor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for new business processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a new business processor?

To thrive as a New Business Processor, you need strong organizational skills, attention to detail, and a foundational understanding of insurance or financial products, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, document management software, and industry-specific platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to manage time effectively are crucial soft skills. These skills ensure accurate processing of new business applications, minimize errors, and facilitate efficient client onboarding.

What is a new business processor?

New Business Processors are professionals who handle the initial processing and setup of new client accounts, policies, or contracts within financial, insurance, or similar organizations. They review, verify, and enter client information, ensuring all documentation is complete and accurate before forwarding it for further approval or underwriting. Their work is crucial to maintaining efficient workflow, regulatory compliance, and positive client experiences during the onboarding process.

What is the difference between New Business Processor vs Customer Service Representative?

AspectNew Business ProcessorCustomer Service Representative
CredentialsBasic office skills, sometimes industry-specific certificationsSame as New Business Processor, often with customer service training
Work EnvironmentOffice setting, processing new client applicationsOffice or call center, handling customer inquiries
Employer & IndustryFinancial, insurance, banking sectorsRetail, telecom, banking sectors
Search & ComparisonOften compared for roles involving client onboardingMore focused on ongoing customer support

The main difference is that a New Business Processor primarily handles onboarding and processing new client applications, while a Customer Service Representative focuses on ongoing customer support and issue resolution. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

What are common challenges faced by new business processors during client onboarding?

New Business Processors often encounter challenges such as managing tight deadlines, ensuring that all client documentation is accurate and complete, and coordinating with multiple internal departments like underwriting and compliance. Navigating diverse client requirements and adapting to frequent policy or system updates can also be demanding. However, strong organizational skills, clear communication, and attention to detail are key to overcoming these obstacles and ensuring a smooth onboarding experience for new clients.
More about New Business Processor jobs
What cities are hiring for New Business Processor jobs? Cities with the most New Business Processor job openings:
What states have the most New Business Processor jobs? States with the most job openings for New Business Processor jobs include:
Infographic showing various New Business Processor job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $34,822 per year, or $16.7 per hour.

New Business Processor

ManhattanLife

Houston, TX • On-site

Other

Medical, Dental, Vision

Posted 4 days ago


Job description

Who we are:
ManhattanLife Insurance and Annuity Company was founded in 1850, the Company's longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife's enduring history, and an indicator of the reliability of our future. ManhattanLife's headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development, and a company-wide wellness program.
Scope and Purpose:
The New Business Processor works directly with agents, internal departments, and serves as a liaison between policy owners and agents. The individual will be responsible for application processing of health insurance applications including data entry, plan code and premium verification, application status updates, and communicating with agents. You will also demonstrate excellent service to resolve customer inquiries and issues in a timely manner. This entry level position is a great opportunity to start your professional career.
Duties and Responsibilities:
  • Review new business applications.
  • Issue policies and produce policy prints.
  • Application processing of health insurance applications including data entry.
  • Plan code and premium verification.
  • Application status updates.
  • Communicate with agents by email or telephone regarding pending and settled insurance applications.
  • Remain current on products, procedural changes, and system modifications or enhancements.
Minimum Qualifications:
High School Graduate or equivalent (GED).
Knowledge, Skills and Abilities:
  • At least 1 year of business experience.
  • Proficient technical skills using various programs and applications such as, Microsoft Office Suite, Microsoft Teams, and/or WebEx Teams, IBM AS400 (Client Access Solutions), Microsoft SharePoint, etc.
  • Strong organizational skills.
  • Ability to complete tasks with minimal supervision and errors.
  • Excellent verbal, written communication, and interpersonal skills.
  • Ability to multi-task, set priorities, and manage time effectively.
  • Dependable and flexible.
  • Maintain a professional attitude in challenging situations.
  • Meet personal/team qualitative metrics.
  • Insurance knowledge preferred.
Travel Requirements:
Travel is not anticipated for this Houston based role.
Professional Development:
  • Establish annual objectives for professional growth.
  • Keep pace with developments in the discipline.
  • Learn and apply technologies that support professional and personal growth.
  • Participate in the evaluation process.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time without notice.
AAP/EEO Statement:
ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.