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New Business Processor Jobs in Raleigh, NC (NOW HIRING)

Alston

New Business Intake Analyst

Raleigh, NC · On-site

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake ... Process non-financial client and matter information change requests in compliance with firm ...

Sysco

Regional New Business Developer

Raleigh, NC · On-site

JOB SUMMARY This is a sales position reporting directly to the Director of New Business Development ... Manages systems and processes to track, measure and report on results of business development ...

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New Business Processor information

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How much do new business processor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for new business processor in Raleigh, NC is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.70 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a new business processor?

To thrive as a New Business Processor, you need strong organizational skills, attention to detail, and a foundational understanding of insurance or financial products, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, document management software, and industry-specific platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to manage time effectively are crucial soft skills. These skills ensure accurate processing of new business applications, minimize errors, and facilitate efficient client onboarding.

What is a new business processor?

New Business Processors are professionals who handle the initial processing and setup of new client accounts, policies, or contracts within financial, insurance, or similar organizations. They review, verify, and enter client information, ensuring all documentation is complete and accurate before forwarding it for further approval or underwriting. Their work is crucial to maintaining efficient workflow, regulatory compliance, and positive client experiences during the onboarding process.

What is the difference between New Business Processor vs Customer Service Representative?

AspectNew Business ProcessorCustomer Service Representative
CredentialsBasic office skills, sometimes industry-specific certificationsSame as New Business Processor, often with customer service training
Work EnvironmentOffice setting, processing new client applicationsOffice or call center, handling customer inquiries
Employer & IndustryFinancial, insurance, banking sectorsRetail, telecom, banking sectors
Search & ComparisonOften compared for roles involving client onboardingMore focused on ongoing customer support

The main difference is that a New Business Processor primarily handles onboarding and processing new client applications, while a Customer Service Representative focuses on ongoing customer support and issue resolution. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

What are common challenges faced by new business processors during client onboarding?

New Business Processors often encounter challenges such as managing tight deadlines, ensuring that all client documentation is accurate and complete, and coordinating with multiple internal departments like underwriting and compliance. Navigating diverse client requirements and adapting to frequent policy or system updates can also be demanding. However, strong organizational skills, clear communication, and attention to detail are key to overcoming these obstacles and ensuring a smooth onboarding experience for new clients.
What are popular job titles related to New Business Processor jobs in Raleigh, NC? For New Business Processor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching New Business Processor jobs in Raleigh, NC look for? The top searched job categories for New Business Processor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for New Business Processor jobs? Cities near Raleigh, NC with the most New Business Processor job openings:
New Business Processor jobs near you
Infographic showing various New Business Processor job openings in Raleigh, NC as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,848 per year, or $16.3 per hour.

New Business Intake Analyst

Alston

Raleigh, NC • On-site

$75K - $85K/yr

Full-time

Re-posted 25 days ago

Job description

THE FIRM

As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 27 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion.

JOB DESCRIPTION

Alston & Bird is conducting a search for, known internally as, a New Business Intake Analyst. The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict of interest searches, research, preparation of conflict reports, prepare documents for storage and other related memoranda; data verification and data entry of client/matter information in Aderant, Intapp NBI Workflow and any other software systems developed to open new client/matters and assign client/matter numbers.

ESSENTIAL DUTIES

  • Perform conflicts of interest searches for new clients, matters, and laterals upon request.

  • Conduct detailed, extensive research from multiple sources; analyze the corporate business structure and history of potential clients and adversaries.

  • Process non-financial client and matter information change requests in compliance with firm policies.

  • Perform database research to facilitate processing of change requests.

  • Test and review new software systems.

  • Maintain or update workflow, form, and notification design templates in intake software.

  • Perform routine quality checks of data management: client, matter, parties and black book conflicts data.

  • Build, maintain and deliver a professional customer service attitude and relationship with all internal and external customers.

  • Verify uniqueness of client information and eliminate duplicates.

  • Assist other departments regarding inquiries for client/ matter data reports.

  • Make efficient use of time to handle workload.

  • Maintain the characteristics of a Top Echelon employee.

  • Perform other related Conflicts Department duties as required by Manager.

  • Aid with special projects.

SKILLS NEEDED TO BE SUCCESSFUL

  • Conflicts analysis expertise with the ability to conduct thorough and accurate conflicts searches using legal databases.

  • Advanced research, critical thinking analytical skills.

  • Strong interpersonal skills, including strong oral communication skills and the ability to communicate potentially detailed and complex information to personnel at all levels.

  • Excellent written communication skills and the ability to draft and execute complex communications including policies and procedures, instructional documents.

  • Working knowledge of ethical, legal, and risk management rules and requirements governing conflicts of interest and conflicts resolution process.

  • Detail oriented to ensure high levels of accuracy in data entry, document review, and identifying relevant conflicts.

  • Ability to multitask and manage multiple complex projects and deadlines.

  • Capable of executing priorities in a high-pressure environment.

  • Adapt to change in processes at any given time.

  • Self-starter with the ability to work independently with minimal supervision and takes the initiative to identify, analyze and resolve false positives without constant oversight.

  • Strong service orientation, and an ability to establish and maintain effective working relationships with internal customers, peers, office and firm management, and outside business partners.

EDUCATION & EXPERIENCE

  • Prior experience utilizing automated intake workflow system required.

  • Prior new business intake or conflicts experience in a law firm environment required.

  • Bachelor's degree or higher preferred.

The salary range for this role is $75,000 - $85,000 annually, which is based on a 37.5-hour work week. This range is only applicable for jobs to be performed in Chicago, IL. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, and business or organizational needs.

EQUAL OPPORTUNITY EMPLOYER

Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Professional business references and a background screening will be required for all final applicants selected for a position.

If you need assistance or an accommodation due to a disability you may contactdonavan.mclean@alston.com.

Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.

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