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Valued Merchant Services Jobs in Raleigh, NC (NOW HIRING)

Simpay

B2B Outside Sales Executive

Raleigh, NC · On-site

... merchants. As an Outside Sales Representative at Simpay, you don't have to just sell payment ... Deliver compelling, value-driven presentations of our services * Close new agreements and exceed ...

The Greer Group

Retail Salesperson

Raleigh, NC · On-site

$18 - $25/hr

Build long-term customer relationships rooted in trust, education, and exceptional service ... Detail-oriented with the ability to handle high-value merchandise carefully and confidentially

The Burpee Seed Corp

Merchandiser

Raleigh, NC · On-site

$15 - $17.75/hr

This is your opportunity to become a valued team member of a trusted industry leader. We have ... The main responsibilities are to provide service to Burpee retail accounts. This includes providing ...

AVI Foodsystems

Market Merchandiser

Garner, NC

$15.25 - $17.75/hr

Market Merchandiser, Part-time AVI Foodsystems is looking for a friendly and hard-working team ... service and total value is the reputation we have earned and live up to everyday. Duties ...

AVI Foodsystems

Market Merchandiser

Durham, NC

$15.50 - $18/hr

Market Merchandiser AVI Foodsystems is looking for a friendly and hard-working team member to fill ... service and total value is the reputation we have earned and live up to everyday. Duties ...

AVI Foodsystems, Inc

Market Merchandiser

Garner, NC · On-site

$15.25 - $17.75/hr

... Merchandiser, Part-time. Wednesday through Sunday, 6:00am to 12:30pm. Founded in 1960, AVI ... service and total value is the reputation we have earned and live up to everyday. Duties ...

AVI Foodsystems, Inc

Market Merchandiser

Garner, NC · On-site

$15.25 - $17.75/hr

... Merchandiser, Part-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... service and total value is the reputation we have earned and live up to everyday. Duties ...

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Valued Merchant Services information

See Raleigh, NC salary details

$71K

$97.4K

$116.6K

How much do valued merchant services jobs pay per year?

As of May 28, 2026, the average yearly pay for valued merchant services in Raleigh, NC is $97,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $106,400.00 per year, depending on experience, location, and employer.

What is a Valued Merchant Services job?

A Valued Merchant Services job typically involves working in the payment processing industry, helping businesses set up and manage merchant accounts for credit card transactions. Employees may work as sales representatives, account managers, or customer support specialists, assisting clients in finding the right payment solutions. The role often includes prospecting new clients, providing ongoing customer support, and staying informed about the latest payment technologies. Positions are usually commission-based or offer performance incentives, making them a good fit for motivated individuals with sales experience.

What are the key skills and qualifications needed to thrive in the Valued Merchant Services position, and why are they important?

To thrive at Valued Merchant Services, a sales and account management role in the payments industry, you need a solid understanding of payment processing solutions, business development, and client relationship management. Familiarity with CRM software, merchant account systems, and digital payment platforms is crucial, along with any relevant certifications in sales or payment processing. Exceptional communication, negotiation, and problem-solving skills help you stand out when supporting merchants and closing sales. These skills are vital for effectively meeting merchant needs, driving business growth, and building strong client partnerships in a competitive financial services environment.

What are the typical day-to-day responsibilities in a Valued Merchant Services role?

In a Valued Merchant Services position, your daily tasks often include reaching out to potential business clients, presenting tailored payment processing solutions, and managing ongoing relationships with merchants to ensure satisfaction and retention. You’ll likely spend time negotiating contract terms, troubleshooting account issues, and educating clients on new features or services. Collaboration with technical and support teams to resolve merchant concerns is common, as is keeping up with industry trends to offer the best advice to clients. This active, client-focused environment requires strong organization, follow-up, and a proactive sales approach.
More about Valued Merchant Services jobs
What are popular job titles related to Valued Merchant Services jobs in Raleigh, NC? For Valued Merchant Services jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Valued Merchant Services jobs in Raleigh, NC look for? The top searched job categories for Valued Merchant Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Valued Merchant Services jobs? Cities near Raleigh, NC with the most Valued Merchant Services job openings:
Valued Merchant Services jobs near you
Infographic showing various Valued Merchant Services job openings in Raleigh, NC as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $97,434 per year, or $46.8 per hour.

Merchant Services Representative - Raleigh, NC Market

Bank & Investment Group

Raleigh, NC • On-site

$15 - $19.50/hr

Full-time

Posted 7 days ago

Job description

Primary Purpose:
Provides implementation and training support to new and existing merchants. Escalation point for customer service.
Essential Responsibilities:
Merchant Customer Service
  • Maintain an in-depth understanding of the software and equipment members are using.
  • Assist merchants with the implementation of third-party software.
  • Educates customers on product functionality and value to increase the level of satisfaction and success members experience.
  • Act as the point of escalation for customer service inquiries.
  • Work with the members to solve complex onboarding and integration issues.
  • Ensure that obstacles during the onboarding process are handled, either directly or by bringing to the attention of management.
  • Stay abreast of product and systems developments.
  • Researching, troubleshooting, and resolving issues for our members POS systems.
  • Act as an advocate for our customers, report and act on observed areas for improvement in our product or processes.
  • Maintain and control equipment inventory.
  • Provide support to new and existing members including transaction and batch questions, settlement and ACH questions, statement reviews, troubleshooting merchant equipment, account balancing, risk reviews, dispute process, and general PCI questions.
  • Provide merchant documentation to processor including research requests, cost analysis and bid requests, equipment orders, coding requests, and account maintenance forms.
  • Download and reprogram merchant terminals and provide on-site installation and training.
  • Assist members and provide general guidance on the use and functionality of equipment, systems and third-party software sold through processor relationship.
  • Resolve POS gateway and software inquiries.
  • Assist members with enrollment on client portal(s), reset passwords, and answer general questions on functionality of the portals.
  • Provide clear, prompt, detailed, empathetic, friendly, professional, personalized, and customer-oriented support always.
  • Promptly answer and return calls providing information about products and services while obtaining details about questions and issues to provide assistance and follow up until resolution.
  • Monitor the Merchant Support emails inbox and respond accordingly and promptly.
  • Handle member inquiries and complaints with tack and professionalism.
  • Track tickets and member interactions; recording details of inquiries, issues, complaints, and comments, as well as actions taken.
  • Assist with resolving complex member inquiries, issues, and/or complaints in a timely manner striving for total member satisfaction.
  • Adapt easily to change, working in an environment requiring flexibility to meet unexpected demands.
  • Be self-managed to complete the task at hand and proactively pursue other work as tasks are completed.
  • Keep Manager appraised of situations requiring their attention and escalate unresolved member issues to as necessary.
  • Work as part of a highly motivated service and support team welcoming feedback while contributing to building team spirit.
  • Serve as quality assurance checkpoint, alerting appropriate parties of any issues or suspected issues.
  • Partner with Sales teams to provide product input for POS solutions.

Administrative Responsibilities
  • Enter merchant account data and changes on Bank system.
  • Maintain and create merchant reporting as requested.
  • Gather and analyze merchant data.
  • Additional responsibilities as requested.
  • Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Minimum Required Skills & Competencies:
  • Strong listening, verbal, and written communication skills are essential.
  • Attention to detail.
  • Excellent interpersonal skills-patience, understanding and empathy for the customer.
  • Team player; results-driven, data-gathering problem solver.
  • Driven to dig into the details of an issue or process to solve member problems.
  • Proactive and takes ownership of tasks and issues and follows through to resolution.
  • Conduct extensive research and follow-up on concerns raised by customers.
  • Strong organizational skills.
  • Advanced computer skills (Excel (formulas & pivot tables, Word (form creating), Power Point, Adobe, and Outlook).
  • Strong Interest and aptitude for technology and professional development.
  • Continuous development of payments industry knowledge and awareness of technology trends in payments.
  • Ability to work well under pressure and meet deadlines in a fast-paced environment.
  • Able to efficiently manage multiple tasks at the same time and utilize personal judgment to take initiative.
  • Extensive experience within the merchant industry.
  • 3+ years of banking experience.

Desired Skills & Competencies:
  • Proficiency with existing banking systems.
  • Experience in a sales environment.
  • Bachelor's Degree.

Physical Requirements:
  • Exert up to/carry 25 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Vision, hearing, speech, and manual dexterity sufficient to reach/handle items and work with fingers is required.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not be substantially exposed to adverse environmental conditions.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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