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Mychart Support Jobs (NOW HIRING)

Prominence Advisors

Epic MyChart Analyst

... support clinical workflows, automate operational processes, and expedite research. Whether it ... Epic MyChart certification * Experience * 3+ years of experience as an Epic Advisor * Soft-Skills

Premise Health

Sr Epic MyChart Analyst

Brentwood, TN · On-site

$80K - $89K/yr

Supports applications throughout all phases of implementation. * Delivers post-implementation ... Epic MyChart certification required. * Requires 7+ years of related experience. * Possess in-depth ...

Grady Health System

Sr Epic Analyst-MyChart

Develop, support, and maintain documentation and procedures as needed and provides training to ... Epic MyChart certification * Additional certification in Cadence preferred Please note: While this ...

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How much do mychart support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for mychart support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for someone working in Mychart Support?

As a Mychart Support specialist, your daily responsibilities typically include assisting patients and healthcare staff with logging in, resolving technical issues, resetting passwords, and navigating MyChart features. You may also respond to support tickets, document issues, escalate complex problems to higher-level IT teams, and maintain knowledge of new MyChart updates or enhancements. Additionally, you’ll ensure patient data privacy and collaborate closely with clinical and administrative staff to help optimize the patient experience. This role provides significant opportunities to develop healthcare IT skills and build your career within the growing digital health sector.

What is a MyChart Support job?

A MyChart Support job involves assisting patients and healthcare providers with troubleshooting, navigation, and technical issues related to the MyChart patient portal. Responsibilities typically include answering user inquiries, resetting passwords, resolving access issues, and guiding users on utilizing MyChart features such as scheduling appointments, viewing medical records, and messaging providers. This role requires strong customer service skills, technical proficiency, and familiarity with healthcare systems to ensure users can effectively access their health information.

What are the key skills and qualifications needed to thrive in the Mychart Support position, and why are they important?

To thrive as a Mychart Support professional, you need a background in healthcare IT, excellent troubleshooting abilities, and strong understanding of patient portal systems. Familiarity with Epic MyChart software and ticketing or helpdesk platforms, such as ServiceNow or Zendesk, is often required, and certification in Epic Systems can be a plus. Strong communication, patience, and a customer-service mindset distinguish top performers in this role. These skills are essential to efficiently resolve user issues, ensure data security, and support smooth digital healthcare experiences for both patients and staff.

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What are the most commonly searched types of Mychart Support jobs? The most popular types of Mychart Support jobs are:
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What job categories do people searching Mychart Support jobs look for? The top searched job categories for Mychart Support jobs are:
Mychart Support jobs near you
Infographic showing various Mychart Support job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Epic MyChart Analyst

Epic MyChart Analyst

Prominence Advisors

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Prominence Advisors is actively seeking an Epic MyChart Analyst to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine.
At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients.
Who We Are
Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation's leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it's guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost.
Ranked as a best place to work over 27 times (and counting!), Prominence's culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.
Requirements
You will need to possess the following qualifications for this role
  • Certifications
    • Epic MyChart certification
  • Experience
    • 3+ years of experience as an Epic Advisor
  • Soft-Skills
    • Strong problem-solving and analytical skills
    • Excellent communication and collaboration skills
    • Ability to work independently and manage multiple projects simultaneously

Benefits
Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We've won Modern Healthcare's Best Places to Work Award and have been voted to Chicago's 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For.
Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:
  • Competitive Salaried and Hybrid Compensation Plans
  • Health Care Plan (Medical, HSAs, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Dependent & Health Savings Accounts
  • Short Term & Long Term Disability
  • Paid Time Off (Vacation/Sick & Public Holidays)
  • Training & Development Fund
  • Work From Home
  • Charitable Giving to Causes You Believe In

Employment Eligibility
Must be legally authorized to work in the United States without sponsorship.
Commitment to Equal Opportunity
The world's most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities.
If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply.
Partnership Eligibility
Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners.
Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.

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