Louisville, KY · On-site
$19.75 - $27/hr
Under general supervision of the IT Help Desk Manager, provide MyChart application support for our patients and customers by performing question/problem diagnosis and guiding users through template ...
Louisville, KY · On-site
$19.75 - $27/hr
Under general supervision of the IT Help Desk Manager, provide MyChart application support for our patients and customers by performing question/problem diagnosis and guiding users through template ...
$16.25 - $19.50/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
$16.25 - $19.50/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Waterford, MI · On-site
$16.75 - $20.25/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Waterford, MI · On-site
$16.75 - $20.25/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
$16.25 - $19.50/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
$16.25 - $19.50/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Eden Prairie, MN · On-site
$73 - $130/hr
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
Eden Prairie, MN · On-site
$73 - $130/hr
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
$107K - $161K/yr
This position is for an Epic MyChart Analyst who will be a key contributor to the Community Connect program, as well as providing support for Seattle Children's Hospital and its primary care clinics.
$107K - $161K/yr
This position is for an Epic MyChart Analyst who will be a key contributor to the Community Connect program, as well as providing support for Seattle Children's Hospital and its primary care clinics.
$107K - $161K/yr
This position is for an Epic MyChart Analyst who will be a key contributor to the Community Connect program, as well as providing support for Seattle Children's Hospital and its primary care clinics.
$107K - $161K/yr
This position is for an Epic MyChart Analyst who will be a key contributor to the Community Connect program, as well as providing support for Seattle Children's Hospital and its primary care clinics.
Fountain Valley, CA · On-site
$114K - $166K/yr
Across our family of medical centers, we support each one of our bright, talented employees in ... The Sr. Epic Analyst - myChart uses their advanced Epic knowledge in all phases of software ...
Fountain Valley, CA · On-site
$114K - $166K/yr
Across our family of medical centers, we support each one of our bright, talented employees in ... The Sr. Epic Analyst - myChart uses their advanced Epic knowledge in all phases of software ...
Eden Prairie, MN · On-site
$73 - $130/hr
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
Eden Prairie, MN · On-site
$73 - $130/hr
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
Cincinnati, OH · On-site
$15.25 - $20.25/hr
Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
Cincinnati, OH · On-site
$15.25 - $20.25/hr
Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide ...
$15.25 - $18.50/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
$15.25 - $18.50/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Pinckney, MI · On-site
$15.50 - $18.75/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
New
Pinckney, MI · On-site
$15.50 - $18.75/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
New
Eden Prairie, MN · On-site
$73 - $130/hr
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
Eden Prairie, MN · On-site
$73 - $130/hr
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
Alexandria, VA · On-site +1
$70K - $126K/yr
As part of the VHC IS Division's Special Projects Team, the candidate will support VHC's vision of making healthcare more convenient, connected, and coordinated for our patients. The MyChart Digital ...
Quick apply
Alexandria, VA · On-site +1
$70K - $126K/yr
As part of the VHC IS Division's Special Projects Team, the candidate will support VHC's vision of making healthcare more convenient, connected, and coordinated for our patients. The MyChart Digital ...
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
... MyChart workflows ... Analyze workflows, data collection, reporting needs, and technical issues to support solution ...
Experience supporting rural health initiatives, community health programs, or grant-funded healthcare projects in a client-facing environment. * Hands-on experience with Epic MyChart Care Companion ...
Experience supporting rural health initiatives, community health programs, or grant-funded healthcare projects in a client-facing environment. * Hands-on experience with Epic MyChart Care Companion ...
This position is responsible for advanced support, troubleshooting, maintenance, build, testing, and optimization of Epic MyChart, Welcome, and related patient-facing digital workflows. The role ...
This position is responsible for advanced support, troubleshooting, maintenance, build, testing, and optimization of Epic MyChart, Welcome, and related patient-facing digital workflows. The role ...
The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible ...
The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible ...
The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible ...
The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible ...
Plymouth, MA · On-site
$18 - $21.75/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Plymouth, MA · On-site
$18 - $21.75/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
A MyChart Support job involves assisting patients and healthcare providers with troubleshooting, navigation, and technical issues related to the MyChart patient portal. Responsibilities typically include answering user inquiries, resetting passwords, resolving access issues, and guiding users on utilizing MyChart features such as scheduling appointments, viewing medical records, and messaging providers. This role requires strong customer service skills, technical proficiency, and familiarity with healthcare systems to ensure users can effectively access their health information.
As a Mychart Support specialist, your daily responsibilities typically include assisting patients and healthcare staff with logging in, resolving technical issues, resetting passwords, and navigating MyChart features. You may also respond to support tickets, document issues, escalate complex problems to higher-level IT teams, and maintain knowledge of new MyChart updates or enhancements. Additionally, you’ll ensure patient data privacy and collaborate closely with clinical and administrative staff to help optimize the patient experience. This role provides significant opportunities to develop healthcare IT skills and build your career within the growing digital health sector.
To thrive as a Mychart Support professional, you need a background in healthcare IT, excellent troubleshooting abilities, and strong understanding of patient portal systems. Familiarity with Epic MyChart software and ticketing or helpdesk platforms, such as ServiceNow or Zendesk, is often required, and certification in Epic Systems can be a plus. Strong communication, patience, and a customer-service mindset distinguish top performers in this role. These skills are essential to efficiently resolve user issues, ensure data security, and support smooth digital healthcare experiences for both patients and staff.
The most popular types of Mychart Support jobs are:
States with the most job openings for Mychart Support jobs include:
The top searched job categories for Mychart Support jobs are:
$19.75 - $27/hr
Full-time
This job post has expired today. Applications are no longer accepted.
8.1
Based on 99 frontline employees who took The Breakroom Quiz
1st of 24 rated health and beauty retailers
Summary
Job Description:
Baptist Health is looking for a MyChart Help Desk Analyst - Associate to join our team in Louisville, KY!
Under general supervision of the IT Help Desk Manager, provide MyChart application support for our patients and customers by performing question/problem diagnosis and guiding users through template driven solutions in a customer focused call center environment. Clearly communicate solutions in a user-friendly, professional manner. Escalates issues to proper second level support teams based on established guidelines and procedures using current service desk software and tools. Functions in a technical role by always ensuring and protecting customer privacy and security. Promotes Corporate Integrity through Compliance with the BHS Corporate Responsibilities
Qualifications:
Minimum of an associate degree, or one year of direct experience in a technology or customer service support role in lieu of a degree.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.Get the full story on Breakroom
Sourced by ZipRecruiter
Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.
Health care and social assistance
10,000+ Employees
Miami, FL, US
