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Mychart Support Jobs (NOW HIRING)

Deaconess

Application Analyst II - MyChart

Evansville, IN · On-site

$28.71 - $40.19/hr

In this role, you will support, configure, and optimize Epic MyChart and related patient engagement applications that enhance the patient experience and improve access to care. You will collaborate ...

2T Consulting

Epic MyChart Systems Analyst

Eagan, MN

We are seeking an experienced Epic MyChart Systems Analyst to support the configuration, implementation, enhancement, and maintenance of Epic applications. The ideal candidate will have hands-on Epic ...

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How much do mychart support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for mychart support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a MyChart Support?

A MyChart Support job involves assisting patients and healthcare providers with troubleshooting, navigation, and technical issues related to the MyChart patient portal. Responsibilities typically include answering user inquiries, resetting passwords, resolving access issues, and guiding users on utilizing MyChart features such as scheduling appointments, viewing medical records, and messaging providers. This role requires strong customer service skills, technical proficiency, and familiarity with healthcare systems to ensure users can effectively access their health information.

What are the typical daily responsibilities for someone working in MyChart Support?

As a Mychart Support specialist, your daily responsibilities typically include assisting patients and healthcare staff with logging in, resolving technical issues, resetting passwords, and navigating MyChart features. You may also respond to support tickets, document issues, escalate complex problems to higher-level IT teams, and maintain knowledge of new MyChart updates or enhancements. Additionally, you’ll ensure patient data privacy and collaborate closely with clinical and administrative staff to help optimize the patient experience. This role provides significant opportunities to develop healthcare IT skills and build your career within the growing digital health sector.

What are the key skills and qualifications needed to thrive in the MyChart Support position, and why are they important?

To thrive as a Mychart Support professional, you need a background in healthcare IT, excellent troubleshooting abilities, and strong understanding of patient portal systems. Familiarity with Epic MyChart software and ticketing or helpdesk platforms, such as ServiceNow or Zendesk, is often required, and certification in Epic Systems can be a plus. Strong communication, patience, and a customer-service mindset distinguish top performers in this role. These skills are essential to efficiently resolve user issues, ensure data security, and support smooth digital healthcare experiences for both patients and staff.

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Mychart Support jobs near you
Infographic showing various Mychart Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Epic MyChart Systems Analyst

2T Consulting

Hopkins, MN

Full-time

Posted 3 days ago

New

Job description

We are seeking an experienced Epic MyChart Systems Analyst to support the configuration, implementation, enhancement, and maintenance of Epic applications. The ideal candidate will have hands-on Epic build experience and strong knowledge of MyChart and interoperability solutions.

Required Qualifications
  • Current Epic Certification/Proficiency in MyChart and Care Everywhere.
  • 3+ years of experience as a Business Systems Analyst, Application Analyst, or similar technical role.
  • 3+ years of hands-on experience with Epic application configuration, build, testing, and support.
  • Strong understanding of system analysis, application configuration, troubleshooting, and production support.
  • Excellent analytical, communication, and problem-solving skills.
Roles and Responsibilities
  • Configure, build, test, and maintain Epic MyChart and Care Everywhere applications.
  • Analyze business requirements and implement system enhancements.
  • Perform system testing, troubleshooting, and production support.
  • Collaborate with cross-functional teams to deliver application improvements.
  • Support system upgrades, maintenance, and optimization initiatives.
  • Maintain technical documentation and ensure adherence to best practices.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Health Informatics, Information Technology, or a related field.
  • Additional Epic certification or experience in Healthy Planet, Cosmos, Compass Rose, or EpicCare Ambulatory.
  • Experience with Epic upgrades, integrations, and application support.

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