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Mychart Support Jobs in Georgia (NOW HIRING)

Childrens Healthcare of Atlanta

$15.50 - $19.75/hr

Connect patients, families, and visitors to a variety of support services available at Children ... MyChart Bedside tablets to admitted patients. 5. Acts as family contact, advocate, and resource ...

Pwc

Managed Services, Epic Certified Senior Manager

Atlanta, GA

$124K - $280K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... MyChart, Cogito, ECSA, Orders) What Sets You Apart - Master's Degree in Health Administration, Public Health preferred - Experience leading enterprise Epic support programs - Understanding of health ...

Ohio Health

Patient Registration Rep

Atlanta, GA · On-site

$17.25 - $23.75/hr

  • Medical

  • Life

In addition, this position provides exceptional support and customer service during encounters with ... Educations patients on MyChart, including its activation. Based on Care Site, may also have ...

Uasys

APRN/PA- ENT Clinic (Jonesboro, AR)

Jonesboro, GA · On-site

$101K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will support the operations at the Jonesboro Family Medical Center (FMC) by ... MyChart and in-basket, address patient inquiries, and manage prescriptions. In the outpatient ...

All JobsMychart Support JobsMychart Support Jobs in Georgia

Mychart Support information

What is a MyChart Support?

A MyChart Support job involves assisting patients and healthcare providers with troubleshooting, navigation, and technical issues related to the MyChart patient portal. Responsibilities typically include answering user inquiries, resetting passwords, resolving access issues, and guiding users on utilizing MyChart features such as scheduling appointments, viewing medical records, and messaging providers. This role requires strong customer service skills, technical proficiency, and familiarity with healthcare systems to ensure users can effectively access their health information.

What are the typical daily responsibilities for someone working in MyChart Support?

As a Mychart Support specialist, your daily responsibilities typically include assisting patients and healthcare staff with logging in, resolving technical issues, resetting passwords, and navigating MyChart features. You may also respond to support tickets, document issues, escalate complex problems to higher-level IT teams, and maintain knowledge of new MyChart updates or enhancements. Additionally, you’ll ensure patient data privacy and collaborate closely with clinical and administrative staff to help optimize the patient experience. This role provides significant opportunities to develop healthcare IT skills and build your career within the growing digital health sector.

What are the key skills and qualifications needed to thrive in the MyChart Support position, and why are they important?

To thrive as a Mychart Support professional, you need a background in healthcare IT, excellent troubleshooting abilities, and strong understanding of patient portal systems. Familiarity with Epic MyChart software and ticketing or helpdesk platforms, such as ServiceNow or Zendesk, is often required, and certification in Epic Systems can be a plus. Strong communication, patience, and a customer-service mindset distinguish top performers in this role. These skills are essential to efficiently resolve user issues, ensure data security, and support smooth digital healthcare experiences for both patients and staff.

What are the most commonly searched types of Mychart Support jobs in Georgia?

The most popular types of Mychart Support jobs in Georgia are:

What are popular job titles related to Mychart Support jobs in Georgia?

For Mychart Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Mychart Support jobs in Georgia look for?

The top searched job categories for Mychart Support jobs in Georgia are:

Mychart Support jobs near you
Infographic showing various Mychart Support job openings in Georgia as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution.

Medical Receptionist - Primary Care Clarkston

Trinity Health

Clarkston, GA • On-site

$16.25 - $19.75/hr

Full-time

Medical

Posted 25 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

  • Welcome patients and visitors with professionalism and compassion.
  • Check patients in and verify registration and insurance information.
  • Schedule, confirm, and reschedule appointments.
  • Answer phones, respond to inquiries, and route messages appropriately.
  • Collect payments and support accurate billing processes.
  • Assist with patient communications, paperwork, and MyChart support.
  • Maintain patient records and support day-to-day office operations.
  • Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

  • EDUCATION: High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school. Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
  • CREDENTIALS/LICENSURE: None
  • MINIMUM EXPERIENCE: 1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

  • Day-one benefits for eligible team members with no waiting period.
  • Opportunities for career growth and professional development.
  • Supportive, team-oriented workplace culture.
  • Meaningful work helping patients access the care they need.
  • A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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