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Mychart Support Jobs (NOW HIRING)

Deaconess

Application Analyst II - MyChart

Evansville, IN · On-site

$28.71 - $40.19/hr

In this role, you will support, configure, and optimize Epic MyChart and related patient engagement applications that enhance the patient experience and improve access to care. You will collaborate ...

VIRTELLIGENCE

$120 - $180/hr

Job Summary Utilizing significant technical experience and expertise, the Technical Lead supports ... MyChart Cadence Healthy Planet Ambulatory (AMB) Experience independently leading Epic build ...

VHC Health

MyChart Digital Solutions Analyst

Alexandria, VA · On-site

$105K - $124K/yr

As part of the VHC IS Division's Special Projects Team, the candidate will support VHC's vision of making healthcare more convenient, connected, and coordinated for our patients. The MyChart Digital ...

Virtelligence

EPIC MyChart Analyst

Menomonee Falls, WI · On-site

$51.44/hr

Utilizing significant technical experience and expertise, the Technical Lead supports an ... MyChart * Cadence * Healthy Planet * Ambulatory (AMB) * Experience independently leading Epic build ...

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How much do mychart support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for mychart support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a MyChart Support?

A MyChart Support job involves assisting patients and healthcare providers with troubleshooting, navigation, and technical issues related to the MyChart patient portal. Responsibilities typically include answering user inquiries, resetting passwords, resolving access issues, and guiding users on utilizing MyChart features such as scheduling appointments, viewing medical records, and messaging providers. This role requires strong customer service skills, technical proficiency, and familiarity with healthcare systems to ensure users can effectively access their health information.

What are the typical daily responsibilities for someone working in MyChart Support?

As a Mychart Support specialist, your daily responsibilities typically include assisting patients and healthcare staff with logging in, resolving technical issues, resetting passwords, and navigating MyChart features. You may also respond to support tickets, document issues, escalate complex problems to higher-level IT teams, and maintain knowledge of new MyChart updates or enhancements. Additionally, you’ll ensure patient data privacy and collaborate closely with clinical and administrative staff to help optimize the patient experience. This role provides significant opportunities to develop healthcare IT skills and build your career within the growing digital health sector.

What are the key skills and qualifications needed to thrive in the MyChart Support position, and why are they important?

To thrive as a Mychart Support professional, you need a background in healthcare IT, excellent troubleshooting abilities, and strong understanding of patient portal systems. Familiarity with Epic MyChart software and ticketing or helpdesk platforms, such as ServiceNow or Zendesk, is often required, and certification in Epic Systems can be a plus. Strong communication, patience, and a customer-service mindset distinguish top performers in this role. These skills are essential to efficiently resolve user issues, ensure data security, and support smooth digital healthcare experiences for both patients and staff.

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Mychart Support jobs near you
Infographic showing various Mychart Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

EPIC Techno-Functional Consultant (MyChart)

RICEFW Technologies, Inc.

Remote

Contractor

Re-posted 3 days ago

Job description

Job Title: EPIC Techno-Functional Consultant
Location: Remote
Duration: 6+ Months
Job Summary:
We are seeking an experienced Epic Techno-Functional Consultant with strong expertise in Epic Tapestry and MyChart modules. The ideal candidate will have a balanced understanding of both functional workflows and technical configuration, with hands-on experience in Tapestry configuration, integrations, testing, and production support.
Key Responsibilities:
  • Configure and support Epic Tapestry module including benefit plans, payer setup, and reimbursement workflows
  • Work on Epic MyChart configuration and enhancements to improve patient engagement and usability
  • Manage and support Epic Tapestry Link integrations with external payer systems
  • Gather, analyze, and document business and functional requirements from stakeholders
  • Perform system configuration, unit testing, and integration testing
  • Coordinate and execute UAT (User Acceptance Testing) with business users
  • Provide production support, troubleshoot issues, and implement fixes in a timely manner
  • Work closely with cross-functional teams including clinical, billing, and IT teams
  • Support system upgrades, patches, and enhancements in Epic environment
  • Ensure compliance with healthcare standards and organizational policies

Required Skills & Qualifications:
  • 5+ years of experience working as an Epic Consultant
  • Strong hands-on experience with Epic Tapestry configuration
  • Experience with Epic MyChart module (configuration and support)
  • Knowledge of Epic Tapestry Link (payer connectivity/integration)
  • Experience in requirement gathering and stakeholder communication
  • Strong experience in testing (unit, integration, UAT)
  • Hands-on experience in production support and issue resolution
  • Understanding of healthcare workflows, especially payer and revenue cycle
  • Excellent analytical and problem-solving skills
  • Strong communication and documentation skills

Preferred Qualifications:
  • Epic Certification in Tapestry and/or MyChart
  • Experience with Epic implementations or upgrades
  • Knowledge of HL7 interfaces or healthcare integrations
  • Exposure to Agile/Scrum methodologies

Soft Skills:
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Good stakeholder management skills
  • Attention to detail and ability to handle multiple priorities

Apply