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Mortgage Operations Manager Jobs (NOW HIRING)

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Manager, Mortgage Operations

Tempe, AZ · On-site

As a Manager of Mortgage Operations , you'll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. What you'll do:

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Bellwether Staffing Solutions

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Mortgage Operations Specialist

Stamford, CT · On-site

$70K - $75K/yr

We are currently recruiting for a Mortgage Operations Specialist in Stamford, CT. The role will be ... management responses and corrective action reviews. * Assist with post-closing operations ...

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Renown Mortgage

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Mortgage Production Manager

Puyallup, WA · On-site

$70K - $130K/yr

This role may be a fit for an experienced Senior Loan Partner, Mortgage Operations Manager, Lead Processor, Junior Loan Officer, or highly detailed Loan Officer who enjoys operations, structure ...

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Mortgage Operations Manager information

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$23.5K

$86.6K

$286.5K

How much do mortgage operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for mortgage operations manager in the United States is $86,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What does a Mortgage Operations Manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What Does a Mortgage Operations Manager Do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are some common challenges faced by Mortgage Operations Managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What are the key skills and qualifications needed to thrive as a Mortgage Operations Manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.
More about Mortgage Operations Manager jobs
What cities are hiring for Mortgage Operations Manager jobs? Cities with the most Mortgage Operations Manager job openings:
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Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,571 per year, or $41.6 per hour.
Director Mortgage Operations

Director Mortgage Operations

Teachers Federal Credit Union

Hauppauge, NY • On-site

$138K - $173K/yr

Full-time

Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Description
Join Our Team
For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.
Summary:
The Director of Mortgage Operations is responsible for leading and overseeing all national mortgage operational functions. The Director ensures high-quality execution across processing, underwriting, closing, post-closing, and secondary delivery, while maintaining full compliance with national mortgage laws, regulations, and investor guidelines. The Director of Mortgage Operations plays a critical role in aligning operations with corporate growth strategies, production goals, and risk management standards.
Education and/or Experience:
  • Bachelor's degree in Business, Finance, or a related field (MBA preferred) required
  • Minimum six years progressive mortgage operations experience, including at least three years in a leadership role overseeing national or multi-state operations required
  • Extensive knowledge of national mortgage rules, investor requirements, and regulatory compliance required
  • Requires National Mortgage Licensing System registration
  • Experience in a credit union, community bank, or mission-driven lending organization preferred
  • Proven ability to lead and scale operations in a high-volume, multi-state mortgage environment
  • Strong understanding of LOS platforms (e.g., Encompass) and related mortgage technology
  • Exceptional leadership, strategic planning, and organizational skills
  • Excellent verbal and written communication skills
  • Ability to build effective cross-functional relationships with sales, compliance, IT, and executive teams
  • Experience with correspondent or wholesale lending preferred
  • Successful track record managing change and growth during regulatory shifts or technology transitions preferred
  • Ability to travel nationally for business or regulatory purposes

Job Responsibilities:
  • Directs day-to-day and strategic leadership of national mortgage operations including processing, underwriting, closing, post-closing, and funding
  • Ensures operational compliance with federal and state laws (RESPA, TILA, TRID, ECOA, HMDA, Fair Lending, etc.) and all applicable investor/agency guidelines (FHA, VA, USDA, Fannie Mae, Freddie Mac)
  • Develops and execute operational policies, procedures, and systems to support scalability and efficiency in a multi-state environment
  • Collaborates with national sales leadership to align operational execution with pipeline forecasts, service expectations, and growth targets
  • Leads preparation and response for agency and regulatory audits, including implementation of audit findings and compliance best practices
  • Manages operational performance using key metrics (turn times, pull-through rates, quality control, service levels)
  • Builds and mentor high-performing, geographically distributed teams while promoting a culture of accountability, service, and continuous improvement
  • Drives implementation of technology solutions and process enhancements to optimize loan flow and member experience
  • Ensures operational readiness for launching new products, channels, or market expansions.
  • Performs other duties as needed upon request by immediate supervisor
  • Performs all duties inherent in the role of a manager

Benefits of Joining the Teachers Team:
We provide a competitive compensation and benefits package that includes, but is not limited to:
  • This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
  • Paid time off for vacation, personal days, and holidays
  • 401(k) company contribution
  • Teachers pays 100% of Dental & Vision premium
  • Tuition reimbursement is offered to full-time employees
  • Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $138,750 - $173,500 per year. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers
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