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Mortgage Processing Manager Jobs (NOW HIRING)

ICCU

Mortgage Processing Supervisor

Chubbuck, ID · On-site

Lead and manage a specialized group of Mortgage Loan Processors assigned to a specific operational queue or team- such as fulfillment, closing, funding, construction draws, or other processing ...

Old National Bank

Mortgage Processing Specialist

Gurnee, IL · On-site

$18.25 - $29.75/hr

Mortgage Processing Specialist Job Locations US-TN-Nashville | US-TN-Nashville | US-MN-Lake Elmo ... Manage pipeline to track and monitor loans to ensure loan commitments and closing dates are met ...

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Mortgage Processing Manager information

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$44.5K

$90K

$145.5K

How much do mortgage processing manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for mortgage processing manager in the United States is $90,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What Do Mortgage Processing Managers Do?

As a mortgage processing manager, your responsibilities include directing loan processors and ensuring that the application review and lending process comply with company operational standards as well as federal and state regulations. In this career, you work in a bank, credit union, or other lending institution. Your duties may include hiring and training mortgage processing staff, reviewing documents to check that each loan meets standards and compliance requirements, and monitoring processing operations daily to ensure that they meet company benchmarks.

How does a Mortgage Processing Manager typically collaborate with loan officers and underwriters to ensure a smooth loan process?

A Mortgage Processing Manager acts as a central coordinator between loan officers, underwriters, and processing staff to keep mortgage applications on track. They facilitate clear communication by clarifying documentation requirements, addressing issues promptly, and ensuring all parties are aligned on timelines and expectations. By proactively managing workflow and resolving bottlenecks, they help minimize delays and improve the overall borrower experience. Regular meetings and status updates with both loan officers and underwriters are common to maintain transparency and workflow efficiency.

What are the key skills and qualifications needed to thrive as a Mortgage Processing Manager, and why are they important?

A Mortgage Processing Manager needs in-depth knowledge of mortgage loan products, underwriting guidelines, and regulatory compliance, usually backed by experience in mortgage operations and a relevant degree. Expertise with loan origination systems (LOS), document management platforms, and sometimes certifications like Certified Mortgage Banker (CMB) are typical technical requirements. Strong leadership, attention to detail, and excellent communication skills help manage teams and ensure smooth client interactions. These skills and qualifications are crucial to ensure efficient loan processing, regulatory adherence, team productivity, and customer satisfaction.

What does a Mortgage Processing Manager do?

A Mortgage Processing Manager oversees the entire mortgage loan processing team, ensuring that applications are processed efficiently and accurately. They are responsible for supervising staff, managing workflow, and ensuring compliance with industry regulations and company policies. Their role often includes resolving issues with loan files, communicating with underwriters, and maintaining high standards for customer service. The Mortgage Processing Manager plays a critical role in making sure mortgages are approved and closed on time.
More about Mortgage Processing Manager jobs
What cities are hiring for Mortgage Processing Manager jobs? Cities with the most Mortgage Processing Manager job openings:
What are the most commonly searched types of Mortgage Processing jobs? The most popular types of Mortgage Processing jobs are:
What states have the most Mortgage Processing Manager jobs? States with the most job openings for Mortgage Processing Manager jobs include:
What job categories do people searching Mortgage Processing Manager jobs look for? The top searched job categories for Mortgage Processing Manager jobs are:
Mortgage Processing Manager jobs near you
Infographic showing various Mortgage Processing Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $90,000 per year, or $43.3 per hour.
Mortgage Processing Manager

Mortgage Processing Manager

CrossCountry Mortgage

San Diego, CA

$150K/yr

Full-time

Re-posted 23 days ago

CrossCountry Mortgage rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Mortgage Processing Manager

Full-Time | Leadership | Operations-Focused


We are seeking an experienced Mortgage Processing Manager to lead and elevate our loan processing department. This role is responsible for driving pipeline efficiency, ensuring compliance, mentoring processors, and building scalable systems that support production growth.


If you thrive in fast-paced mortgage environments, love solving operational bottlenecks, and know how to build accountability without sacrificing culture, this role is for you.

Compensation:

$100,000 - $150,000 yearly


Responsibilities:
  • Enforce adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
  • Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process
  • Hire, recruit, onboard, train, direct, lead, and manage daily activities of mortgage loan processors, processing assistants and other team members
  • Escalate, resolve, or remedy customer service issues professionally
  • Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process

What You’ll Do

  • Lead, coach, and develop a team of mortgage processors
  • Oversee daily pipeline management and file flow from submission to clear-to-close
  • Monitor turn times, suspense items, and SLA performance
  • Ensure compliance with agency, investor, and company guidelines
  • Partner with Loan Officers and leadership to improve communication and efficiency
  • Implement workflow improvements and automation opportunities
  • Track KPIs and provide reporting on performance metrics
  • Conduct file audits and quality control reviews
  • Support onboarding and training of new processing team members

Qualifications:
  • Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful
  • Proven understanding of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.)
  • High school diploma is required - Bachelor’s degree is desiredCurrent NMLS Mortgage Loan Originator license preferred
  • Superb organization, interpersonal, training, communication, and time management skills are required
  • 3-5 years of experience of high volume loan processing as a team lead in mortgage lending, mortgage banking, or at a credit union will be considered; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is desired

What We’re Looking For

  • 5+ years of mortgage processing experience
  • 2+ years in a leadership or management role
  • Strong knowledge of conventional, FHA, VA, and Jumbo guidelines
  • Advanced pipeline management and time management skills
  • Experience working in a LOS (Encompass preferred)
  • Clear communicator with high emotional intelligence
  • Process-driven mindset with a passion for operational excellence


What You’ll Bring

  • Leadership that creates structure without micromanagement
  • A solutions-oriented approach to escalations
  • Strong collaboration with sales and underwriting teams
  • Accountability, organization, and urgency

About Company

At CrossCountry Mortgage, you are joining a community of high performers who support each other, grow together, and win together. We value individuals who are hungry to grow, humble in their approach, and smart in how they work. We believe in teamwork, high standards, and a positive culture that still knows how to have fun.

If you are an experienced processor looking for a high-performing, collaborative, and growth-focused team, we would love to connect.

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