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Mortgage Processing Assistant Jobs (NOW HIRING)

USA Mortgage

Processing Assistant

Arnold, MO · On-site

Job Title Processing Assistant At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our ...

USA Mortgage

Processing Assistant

Arnold, MO

$20 - $24/hr

Description Who We Are At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the ... What You'll Do Our Processing Assistants provide administrative and processing assistance to ...

USA Mortgage

Processing Assistant

Arnold, MO

$40K - $50K/yr

Description Who We Are At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the ... What You'll Do Our Processing Assistants provide administrative and processing assistance to ...

First Citizens Bank

Mortgage Processor II

Columbia, SC · Hybrid

$37K - $50K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

First Citizens Bank

Mortgage Processor II

Charlotte, NC · Hybrid

$39K - $53K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

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Mortgage Processing Assistant information

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$47K

How much do mortgage processing assistant jobs pay per year?

As of Jun 26, 2026, the average yearly pay for mortgage processing assistant in the United States is $37,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $40,000.00 per year, depending on experience, location, and employer.

What are Mortgage Processing Assistants?

Mortgage Processing Assistants are administrative professionals who support mortgage loan processors and officers throughout the home loan process. Their duties typically include gathering and verifying borrower documentation, preparing files for underwriting, communicating with clients and third parties, and ensuring all paperwork complies with regulatory standards. They play a crucial role in keeping the mortgage application process organized and on track, helping ensure loans close on time. This position requires strong attention to detail, good communication skills, and familiarity with financial documentation.

What is the difference between Mortgage Processing Assistant vs Loan Processor?

AspectMortgage Processing AssistantLoan Processor
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often preferred to have mortgage or loan processing certifications
Work EnvironmentOffice setting, supporting mortgage processing teamsOffice environment, handling loan applications from start to finish
Employer & IndustryBanks, credit unions, mortgage companiesBanks, mortgage lenders, financial institutions
Search & Comparison IntentRoles supporting mortgage processing, entry-level supportMore comprehensive loan processing, including verification and approval stages

The Mortgage Processing Assistant primarily provides administrative support during the initial stages of mortgage processing, while the Loan Processor handles more detailed tasks like verifying documents and preparing loan files for approval. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What is a mortgage assistant?

A mortgage processing assistant is a professional who supports the mortgage loan process by gathering documents, verifying information, and coordinating communication between borrowers, lenders, and underwriters. They often use loan processing software and need strong organizational skills to ensure timely and accurate loan approvals.

Is loan processing a stressful job?

Mortgage processing assistants often work in fast-paced environments where accuracy and attention to detail are critical, which can lead to stressful situations, especially when meeting tight deadlines or handling complex applications. The job requires strong organizational skills and the ability to manage multiple tasks simultaneously, but stress levels vary depending on workload and workplace support.

What are some common challenges faced by Mortgage Processing Assistants and how can they be managed effectively?

Mortgage Processing Assistants often encounter challenges such as handling tight deadlines, managing a high volume of documentation, and ensuring compliance with changing regulations. Effective organization and attention to detail are crucial, as missing or incorrect paperwork can delay loan approvals. Collaborating closely with loan officers, underwriters, and clients helps streamline the process and resolve issues quickly. Staying updated on industry guidelines and using digital tools for document management can also make daily tasks more manageable.

What are the key skills and qualifications needed to thrive as a Mortgage Processing Assistant, and why are they important?

To thrive as a Mortgage Processing Assistant, you need attention to detail, organizational skills, and a basic understanding of mortgage and financial documentation, often supported by a high school diploma or equivalent. Familiarity with loan origination software, document management systems, and sometimes knowledge of compliance regulations or certifications like NMLS can be beneficial. Strong communication, time management, and customer service skills help you work effectively with loan officers, applicants, and underwriters. These skills ensure timely, accurate processing of loan files, contributing to smooth transactions and client satisfaction.

What skills do you need to be a loan assistant?

A mortgage processing assistant needs strong organizational skills, attention to detail, and proficiency with loan processing software and data entry. Good communication skills and knowledge of mortgage industry regulations are also important for managing documentation and coordinating with clients and lenders.

Is a mortgage broker a stressful job?

A mortgage processing assistant's role can be stressful due to tight deadlines, high accuracy requirements, and managing multiple loan applications simultaneously. The job often involves detailed documentation, communication with clients and lenders, and working under pressure to ensure timely processing. Stress levels vary based on workload, organizational support, and experience.
What cities are hiring for Mortgage Processing Assistant jobs? Cities with the most Mortgage Processing Assistant job openings:
What are the most commonly searched types of Mortgage Processing jobs? The most popular types of Mortgage Processing jobs are:
What states have the most Mortgage Processing Assistant jobs? States with the most job openings for Mortgage Processing Assistant jobs include:
Mortgage Processing Assistant jobs near you
Infographic showing various Mortgage Processing Assistant job openings in the United States as of June 2026, with employment types broken down into 19% Full Time, and 81% Part Time. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $37,951 per year, or $18.2 per hour.

Mortgage Processing Manager

CrossCountry Mortgage

San Diego, CA

$150K/yr

Full-time

Posted 8 days ago

CrossCountry Mortgage rating

7.1

Company rating: 7.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Mortgage Processing Manager

Full-Time | Leadership | Operations-Focused


We are seeking an experienced Mortgage Processing Manager to lead and elevate our loan processing department. This role is responsible for driving pipeline efficiency, ensuring compliance, mentoring processors, and building scalable systems that support production growth.


If you thrive in fast-paced mortgage environments, love solving operational bottlenecks, and know how to build accountability without sacrificing culture, this role is for you.

Compensation:

$100,000 - $150,000 yearly


Responsibilities:
  • Enforce adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
  • Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process
  • Hire, recruit, onboard, train, direct, lead, and manage daily activities of mortgage loan processors, processing assistants and other team members
  • Escalate, resolve, or remedy customer service issues professionally
  • Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process

What You’ll Do

  • Lead, coach, and develop a team of mortgage processors
  • Oversee daily pipeline management and file flow from submission to clear-to-close
  • Monitor turn times, suspense items, and SLA performance
  • Ensure compliance with agency, investor, and company guidelines
  • Partner with Loan Officers and leadership to improve communication and efficiency
  • Implement workflow improvements and automation opportunities
  • Track KPIs and provide reporting on performance metrics
  • Conduct file audits and quality control reviews
  • Support onboarding and training of new processing team members

Qualifications:
  • Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful
  • Proven understanding of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.)
  • High school diploma is required - Bachelor’s degree is desiredCurrent NMLS Mortgage Loan Originator license preferred
  • Superb organization, interpersonal, training, communication, and time management skills are required
  • 3-5 years of experience of high volume loan processing as a team lead in mortgage lending, mortgage banking, or at a credit union will be considered; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is desired

What We’re Looking For

  • 5+ years of mortgage processing experience
  • 2+ years in a leadership or management role
  • Strong knowledge of conventional, FHA, VA, and Jumbo guidelines
  • Advanced pipeline management and time management skills
  • Experience working in a LOS (Encompass preferred)
  • Clear communicator with high emotional intelligence
  • Process-driven mindset with a passion for operational excellence


What You’ll Bring

  • Leadership that creates structure without micromanagement
  • A solutions-oriented approach to escalations
  • Strong collaboration with sales and underwriting teams
  • Accountability, organization, and urgency

About Company

At CrossCountry Mortgage, you are joining a community of high performers who support each other, grow together, and win together. We value individuals who are hungry to grow, humble in their approach, and smart in how they work. We believe in teamwork, high standards, and a positive culture that still knows how to have fun.

If you are an experienced processor looking for a high-performing, collaborative, and growth-focused team, we would love to connect.

What CrossCountry Mortgage employees say

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