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Mortgage Processing Assistant Jobs (NOW HIRING)

PRMG Mortgage

Mortgage Loan Assistant

Sacramento, CA

$100K/yr

Are you an experienced, detail-oriented mortgage loan processor who can successfully aid applicants ... loan files * Assist borrowers in determining the best mortgage type based on interview and ...

Northpointe Bank

Processing Team Lead

Grand Rapids, MI · On-site

... assist with escalated or aging files as needed * Serve as a point of contact for processing-related questions and support when leadership is unavailable * Maintain an active pipeline of mortgage ...

Mtb

Mortgage Processor II

Williamsville, NY · On-site

$18.68 - $31.14/hr

Responsible for processing conventional and government loan requests based on product, underwriting ... Directly assist customers as required in a prompt, courteous and professional manner. Primary ...

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Mortgage Processing Assistant information

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$28.5K

$38K

$47K

How much do mortgage processing assistant jobs pay per year?

As of Jun 26, 2026, the average yearly pay for mortgage processing assistant in the United States is $37,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $40,000.00 per year, depending on experience, location, and employer.

What are Mortgage Processing Assistants?

Mortgage Processing Assistants are administrative professionals who support mortgage loan processors and officers throughout the home loan process. Their duties typically include gathering and verifying borrower documentation, preparing files for underwriting, communicating with clients and third parties, and ensuring all paperwork complies with regulatory standards. They play a crucial role in keeping the mortgage application process organized and on track, helping ensure loans close on time. This position requires strong attention to detail, good communication skills, and familiarity with financial documentation.

What is the difference between Mortgage Processing Assistant vs Loan Processor?

AspectMortgage Processing AssistantLoan Processor
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often preferred to have mortgage or loan processing certifications
Work EnvironmentOffice setting, supporting mortgage processing teamsOffice environment, handling loan applications from start to finish
Employer & IndustryBanks, credit unions, mortgage companiesBanks, mortgage lenders, financial institutions
Search & Comparison IntentRoles supporting mortgage processing, entry-level supportMore comprehensive loan processing, including verification and approval stages

The Mortgage Processing Assistant primarily provides administrative support during the initial stages of mortgage processing, while the Loan Processor handles more detailed tasks like verifying documents and preparing loan files for approval. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What is a mortgage assistant?

A mortgage processing assistant is a professional who supports the mortgage loan process by gathering documents, verifying information, and coordinating communication between borrowers, lenders, and underwriters. They often use loan processing software and need strong organizational skills to ensure timely and accurate loan approvals.

Is loan processing a stressful job?

Mortgage processing assistants often work in fast-paced environments where accuracy and attention to detail are critical, which can lead to stressful situations, especially when meeting tight deadlines or handling complex applications. The job requires strong organizational skills and the ability to manage multiple tasks simultaneously, but stress levels vary depending on workload and workplace support.

What are some common challenges faced by Mortgage Processing Assistants and how can they be managed effectively?

Mortgage Processing Assistants often encounter challenges such as handling tight deadlines, managing a high volume of documentation, and ensuring compliance with changing regulations. Effective organization and attention to detail are crucial, as missing or incorrect paperwork can delay loan approvals. Collaborating closely with loan officers, underwriters, and clients helps streamline the process and resolve issues quickly. Staying updated on industry guidelines and using digital tools for document management can also make daily tasks more manageable.

What are the key skills and qualifications needed to thrive as a Mortgage Processing Assistant, and why are they important?

To thrive as a Mortgage Processing Assistant, you need attention to detail, organizational skills, and a basic understanding of mortgage and financial documentation, often supported by a high school diploma or equivalent. Familiarity with loan origination software, document management systems, and sometimes knowledge of compliance regulations or certifications like NMLS can be beneficial. Strong communication, time management, and customer service skills help you work effectively with loan officers, applicants, and underwriters. These skills ensure timely, accurate processing of loan files, contributing to smooth transactions and client satisfaction.

What skills do you need to be a loan assistant?

A mortgage processing assistant needs strong organizational skills, attention to detail, and proficiency with loan processing software and data entry. Good communication skills and knowledge of mortgage industry regulations are also important for managing documentation and coordinating with clients and lenders.

Is a mortgage broker a stressful job?

A mortgage processing assistant's role can be stressful due to tight deadlines, high accuracy requirements, and managing multiple loan applications simultaneously. The job often involves detailed documentation, communication with clients and lenders, and working under pressure to ensure timely processing. Stress levels vary based on workload, organizational support, and experience.
What cities are hiring for Mortgage Processing Assistant jobs? Cities with the most Mortgage Processing Assistant job openings:
What are the most commonly searched types of Mortgage Processing jobs? The most popular types of Mortgage Processing jobs are:
What states have the most Mortgage Processing Assistant jobs? States with the most job openings for Mortgage Processing Assistant jobs include:
Mortgage Processing Assistant jobs near you
Infographic showing various Mortgage Processing Assistant job openings in the United States as of June 2026, with employment types broken down into 19% Full Time, and 81% Part Time. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $37,951 per year, or $18.2 per hour.
MORTGAGE LOANS SPECIALIST - MORTGAGE PROCESSING

MORTGAGE LOANS SPECIALIST - MORTGAGE PROCESSING

First BanCorp

San Juan, PR • On-site

Full-time

Posted 24 days ago

Job description

MORTGAGE LOANS SPECIALIST
MORTGAGE PROCESSING
FIRSTBANK PR
Our Company
At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client's expectations.
Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.
A Brief Overview:
Responsible for supporting the Loan Processor in managing Homebuyer Government Assistance Programs, ensuring that all program requirements are met. This includes ensuring that legal and property reviews comply with established policies and procedures, applicable local and federal regulations (including TILA RESPA), and investor and guarantor guidelines
What you'll do
  • Perform an initial review of data accuracy and loan documents in the government platform to validate integrity and required documents are complete.
  • Notify Loan processor when discrepancies are identified before the loan approval
  • Complete a quality review to ensure loan documents and information are according government program requirements
  • Request environmental certification through the govement platform
  • Maintain loan status updated in the system ( Encompass )
  • Review any delays or issues related to the certification and perform follow-up until the process is completed
  • Maintain clear, proactive, and timely communication with borrowers throughout the loan process, explaining requirements, next steps, and addressing questions to avoid delays and confusion
  • Follow up with borrowers to obtain required documentation and resolve outstanding conditions in a timely manner.
  • Maintain status updated in the mortgage system ( Encompass)
  • Coordinate with internal teams (Loan Officers, Underwriting, Closing, Compliance) to relay information, clarify requirements, and help resolve pending issues.
  • Assist the Loan Processor in organizing and maintaining loan folders , ensuring all required documentation is complete, accurate, and properly indexed in the mortgage system.
  • Upload and track incoming documents, verifying that items received match outstanding conditions or requests.
  • Assist in preparing and tracking required disclosures and notices (e.g., Notice of Incomplete, conditional approval documentation) in accordance with established procedures.
  • Ensure documentation and communications follow applicable regulations and internal policies (TILA-RESPA, investor guidelines), escalating discrepancies to the Loan Processor when identified.
  • Monitor assigned loans to ensure conditions, documents, and third-party items are progressing within expected timeframes.
  • Identify missing items or delays and escalate to the Loan Processor promptly to avoid processing or closing delays.
  • Support pipeline management efforts by helping prioritize files based on deadlines and processing stage.
  • Perform other duties as assigned

What You'll Need to Succeed
Education
• Bachelors Degree in Business Administration or related field is preferred for this position
Knowledge
• 1 - 2 years of relevant experience in Mortgage or banking industry is required for this position.
• 1 - 2 years of relevant experience in customer service and administrative tasks is required for this position.
• 1 - 2 years of relevant experience with Encompass is preferred for this position
Competencies
  • Customer Focus - Anticipates and provides service excellence to both internal and external customers.
  • Building Strong relations - Establishes, sustains and fosters both internal and professional contacts to build, enhance, and connect to FirstBank services.
  • Communication - Delivers clear, effective communication and takes responsibility for understanding others.
  • Business Acumen - Understands how the organization works, including, current and future policies, practices and trends.
  • Problem Analysis & Solution - Identifies problems and conducts appropriate analyses involving others to searches for best solutions.
  • Ownership - Takes initiative and assumes personal accountability for goals, outcomes and deadlines.
  • Vision & Values - The employee understands organization's vision and upholds the organizations values in everyday words and actions. At higher levels the employee takes a long-term view and share with others the vision and the organization path ahead.
  • Collaboration & Teamwork - Provides direction and leadership to help teams achieve goals and operate cooperatively and cohesively

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.
EQUAL EMPLOYMENT OPORTUNITY EMPLOYER

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