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Mortgage Processing Officer Jobs (NOW HIRING)

Civista Bank

Mortgage Processing Specialist

Dublin, OH · On-site

The Mortgage Processing Specialist is responsible for gathering and processing all documents ... This role works closely with the borrower, mortgage loan officers, and underwriters to ensure an ...

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Mortgage Processing Officer information

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$23K

$79.8K

$135.5K

How much do mortgage processing officer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for mortgage processing officer in the United States is $79,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Processing Officer vs Mortgage Underwriter?

AspectMortgage Processing OfficerMortgage Underwriter
Primary RolePrepares and verifies loan documents, gathers borrower informationAssesses risk and approves or denies loan applications
Required SkillsAttention to detail, document review, customer communicationRisk analysis, financial assessment, decision-making
Work EnvironmentLoan processing departments, banks, mortgage companiesLoan approval teams, financial institutions
CertificationsOften no formal certification required, but knowledge of mortgage processes helpfulCertifications like CE or underwriter licenses beneficial

While both roles are integral to mortgage lending, the Mortgage Processing Officer focuses on preparing and verifying loan documents, ensuring all borrower information is complete. The Mortgage Underwriter evaluates the risk of the loan application and makes approval decisions. Understanding these differences helps in choosing the right career path or job search focus.

More about Mortgage Processing Officer jobs

What cities are hiring for Mortgage Processing Officer jobs?

Cities with the most Mortgage Processing Officer job openings:

What states have the most Mortgage Processing Officer jobs?

States with the most job openings for Mortgage Processing Officer jobs include:

What job categories do people searching Mortgage Processing Officer jobs look for?

The top searched job categories for Mortgage Processing Officer jobs are:

Mortgage Processing Officer jobs near you
Infographic showing various Mortgage Processing Officer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,825 per year, or $38.4 per hour.

Mortgage Processing Manager

CrossCountry Mortgage

San Diego, CA • On-site

$150K/yr

Full-time

Re-posted 28 days ago

CrossCountry Mortgage rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Mortgage Processing Manager

Full-Time | Leadership | Operations-Focused


We are seeking an experienced Mortgage Processing Manager to lead and elevate our loan processing department. This role is responsible for driving pipeline efficiency, ensuring compliance, mentoring processors, and building scalable systems that support production growth.


If you thrive in fast-paced mortgage environments, love solving operational bottlenecks, and know how to build accountability without sacrificing culture, this role is for you.

Compensation:

$100,000 - $150,000 yearly


Responsibilities:
  • Enforce adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
  • Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process
  • Hire, recruit, onboard, train, direct, lead, and manage daily activities of mortgage loan processors, processing assistants and other team members
  • Escalate, resolve, or remedy customer service issues professionally
  • Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process

What You’ll Do

  • Lead, coach, and develop a team of mortgage processors
  • Oversee daily pipeline management and file flow from submission to clear-to-close
  • Monitor turn times, suspense items, and SLA performance
  • Ensure compliance with agency, investor, and company guidelines
  • Partner with Loan Officers and leadership to improve communication and efficiency
  • Implement workflow improvements and automation opportunities
  • Track KPIs and provide reporting on performance metrics
  • Conduct file audits and quality control reviews
  • Support onboarding and training of new processing team members

Qualifications:
  • Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful
  • Proven understanding of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.)
  • High school diploma is required - Bachelor’s degree is desiredCurrent NMLS Mortgage Loan Originator license preferred
  • Superb organization, interpersonal, training, communication, and time management skills are required
  • 3-5 years of experience of high volume loan processing as a team lead in mortgage lending, mortgage banking, or at a credit union will be considered; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is desired

What We’re Looking For

  • 5+ years of mortgage processing experience
  • 2+ years in a leadership or management role
  • Strong knowledge of conventional, FHA, VA, and Jumbo guidelines
  • Advanced pipeline management and time management skills
  • Experience working in a LOS (Encompass preferred)
  • Clear communicator with high emotional intelligence
  • Process-driven mindset with a passion for operational excellence


What You’ll Bring

  • Leadership that creates structure without micromanagement
  • A solutions-oriented approach to escalations
  • Strong collaboration with sales and underwriting teams
  • Accountability, organization, and urgency

About Company

At CrossCountry Mortgage, you are joining a community of high performers who support each other, grow together, and win together. We value individuals who are hungry to grow, humble in their approach, and smart in how they work. We believe in teamwork, high standards, and a positive culture that still knows how to have fun.

If you are an experienced processor looking for a high-performing, collaborative, and growth-focused team, we would love to connect.

What CrossCountry Mortgage employees say

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