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Mortgage Processing Assistant Jobs (NOW HIRING)

First Citizens Bank

Mortgage Processor II

Columbia, SC · Hybrid

$37K - $50K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

First Citizens Bank

Mortgage Processor II

Charlotte, NC · Hybrid

$39K - $53K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

First Citizens Bank

Mortgage Processor II

Columbia, SC · On-site

$37K - $50K/yr

Mortgage Processing - Verifies the accuracy and completion of all documentation or information ... May assist management with more complex matters and projects. * Collateral Appraisal - Secures a ...

PRMG Mortgage

Mortgage Loan Assistant

Sacramento, CA · On-site

Description Are you an experienced, detail-oriented mortgage loan processor who can successfully aid applicants in navigating the mortgage lending process? If so, we are looking for you! We are ...

Americas Credit Union

MORTGAGE PROCESSOR

Dupont, WA · On-site

$28.33 - $36.90/hr

If you have previous mortgage processing experience and a passion for providing exceptional service ... Employee Assistant Program (EAP) * Parental Leave * Free Checks * AND MORE! Join Our Team: Ready to ...

America's Credit Union

MORTGAGE PROCESSOR

Dupont, WA · On-site

$28.33 - $36.90/hr

If you have previous mortgage processing experience and a passion for providing exceptional service ... Employee Assistant Program (EAP) * Parental Leave * Free Checks * AND MORE! Join Our Team: Ready to ...

America's Credit Union

MORTGAGE PROCESSOR

Dupont, WA · On-site

$28.33 - $36.90/hr

If you have previous mortgage processing experience and a passion for providing exceptional service ... Employee Assistant Program (EAP) * Parental Leave * Free Checks * AND MORE! Join Our Team: Ready to ...

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Mortgage Processing Assistant information

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$28.5K

$38K

$47K

How much do mortgage processing assistant jobs pay per year?

As of Jun 26, 2026, the average yearly pay for mortgage processing assistant in the United States is $37,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $40,000.00 per year, depending on experience, location, and employer.

What are Mortgage Processing Assistants?

Mortgage Processing Assistants are administrative professionals who support mortgage loan processors and officers throughout the home loan process. Their duties typically include gathering and verifying borrower documentation, preparing files for underwriting, communicating with clients and third parties, and ensuring all paperwork complies with regulatory standards. They play a crucial role in keeping the mortgage application process organized and on track, helping ensure loans close on time. This position requires strong attention to detail, good communication skills, and familiarity with financial documentation.

What is the difference between Mortgage Processing Assistant vs Loan Processor?

AspectMortgage Processing AssistantLoan Processor
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often preferred to have mortgage or loan processing certifications
Work EnvironmentOffice setting, supporting mortgage processing teamsOffice environment, handling loan applications from start to finish
Employer & IndustryBanks, credit unions, mortgage companiesBanks, mortgage lenders, financial institutions
Search & Comparison IntentRoles supporting mortgage processing, entry-level supportMore comprehensive loan processing, including verification and approval stages

The Mortgage Processing Assistant primarily provides administrative support during the initial stages of mortgage processing, while the Loan Processor handles more detailed tasks like verifying documents and preparing loan files for approval. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What is a mortgage assistant?

A mortgage processing assistant is a professional who supports the mortgage loan process by gathering documents, verifying information, and coordinating communication between borrowers, lenders, and underwriters. They often use loan processing software and need strong organizational skills to ensure timely and accurate loan approvals.

Is loan processing a stressful job?

Mortgage processing assistants often work in fast-paced environments where accuracy and attention to detail are critical, which can lead to stressful situations, especially when meeting tight deadlines or handling complex applications. The job requires strong organizational skills and the ability to manage multiple tasks simultaneously, but stress levels vary depending on workload and workplace support.

What are some common challenges faced by Mortgage Processing Assistants and how can they be managed effectively?

Mortgage Processing Assistants often encounter challenges such as handling tight deadlines, managing a high volume of documentation, and ensuring compliance with changing regulations. Effective organization and attention to detail are crucial, as missing or incorrect paperwork can delay loan approvals. Collaborating closely with loan officers, underwriters, and clients helps streamline the process and resolve issues quickly. Staying updated on industry guidelines and using digital tools for document management can also make daily tasks more manageable.

What are the key skills and qualifications needed to thrive as a Mortgage Processing Assistant, and why are they important?

To thrive as a Mortgage Processing Assistant, you need attention to detail, organizational skills, and a basic understanding of mortgage and financial documentation, often supported by a high school diploma or equivalent. Familiarity with loan origination software, document management systems, and sometimes knowledge of compliance regulations or certifications like NMLS can be beneficial. Strong communication, time management, and customer service skills help you work effectively with loan officers, applicants, and underwriters. These skills ensure timely, accurate processing of loan files, contributing to smooth transactions and client satisfaction.

What skills do you need to be a loan assistant?

A mortgage processing assistant needs strong organizational skills, attention to detail, and proficiency with loan processing software and data entry. Good communication skills and knowledge of mortgage industry regulations are also important for managing documentation and coordinating with clients and lenders.

Is a mortgage broker a stressful job?

A mortgage processing assistant's role can be stressful due to tight deadlines, high accuracy requirements, and managing multiple loan applications simultaneously. The job often involves detailed documentation, communication with clients and lenders, and working under pressure to ensure timely processing. Stress levels vary based on workload, organizational support, and experience.
What cities are hiring for Mortgage Processing Assistant jobs? Cities with the most Mortgage Processing Assistant job openings:
What are the most commonly searched types of Mortgage Processing jobs? The most popular types of Mortgage Processing jobs are:
What states have the most Mortgage Processing Assistant jobs? States with the most job openings for Mortgage Processing Assistant jobs include:
Mortgage Processing Assistant jobs near you
Infographic showing various Mortgage Processing Assistant job openings in the United States as of June 2026, with employment types broken down into 19% Full Time, and 81% Part Time. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $37,951 per year, or $18.2 per hour.
Mortgage Processor II

Mortgage Processor II

First Citizens Bank

Columbia, SC • Hybrid

$37K - $50K/yr

Full-time

Posted 3 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

80th of 142 rated banks

Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

This position processes mortgage loans, loan applications, and all associated documentation at a higher level of complexity. Validates application information for underwriting purposes and updates department systems accordingly. Prepares approved loans for closing submission, and notifies appropriate parties for action on declined loans. Contributes to protecting the Bank from fraud, misrepresentation, and mortgage loan default through compliance with federal regulations, department policy, and standard procedures. May provide guidance for less experienced associates in the work group.


Responsibilities
  • Mortgage Processing - Verifies the accuracy and completion of all documentation or information necessary for loan closings. Assists in scheduling loan closings and answers questions regarding the mortgage loan process. Places closing conditions on the file and prepares approved loans for the Closing Department. Submits loans recommended for decline to second level review and issues adverse action notices.
  • Loan Operations - Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues. Conveys deficiencies in loan documentation with the necessary parties. Ensures compliance in all operations with applicable guidelines and regulations. May assist management with more complex matters and projects.
  • Collateral Appraisal - Secures a property appraisal and completes the initial review against established checklists.
  • Business Support - Performs a variety of administrative support tasks during the course of mortgage processing.
  • Pipeline Management - Manages a pipeline of active loans by updating and prioritizing activities based on projected loan closing date. Ensures that loans close prior to approval expiration and rate lock expiration.

Qualifications

Bachelor's Degree

-OR-

High School Diploma or GED and 3 years of experience in Mortgage processing

Preferred Qualificatoins: Mortgage processing experience and experience working with Encompass

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree

-OR-

High School Diploma or GED and 3 years of experience in Mortgage processing

Preferred Qualificatoins: Mortgage processing experience and experience working with Encompass

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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