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How much do underwriting operations manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for underwriting operations manager in the United States is $59,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is an Underwriting Operations Manager?

An Underwriting Operations Manager is a professional responsible for overseeing the daily operations and workflow of an underwriting department within an insurance or financial services company. Their main duties include managing teams of underwriters, ensuring compliance with company policies and regulations, optimizing processes, and maintaining quality standards in risk assessment and documentation. They also collaborate with senior management to develop underwriting strategies and may play a role in training and mentoring staff. The goal is to ensure that the underwriting process runs efficiently, accurately, and meets organizational objectives.

What is the difference between Underwriting Operations Manager vs Underwriter?

AspectUnderwriting Operations ManagerUnderwriter
CredentialsTypically requires a bachelor’s degree in finance, business, or related field; professional certifications like CPCU or ARM are commonUsually holds a bachelor’s degree; certifications like CPCU or RPLU are advantageous but not mandatory
Work EnvironmentManages teams, oversees underwriting processes, and ensures compliance within an office or remote settingReviews individual insurance applications, assesses risk, and makes underwriting decisions, often working at desks or in cubicles
Employer & Industry UsageFound in insurance companies, managing underwriting teams and operationsEmployed by insurance carriers, focusing on risk assessment and policy issuance

The Underwriting Operations Manager oversees the entire underwriting process and team management, while the Underwriter focuses on evaluating individual insurance applications. Both roles require similar credentials and work within the insurance industry, but their responsibilities differ in scope and focus.

How does an Underwriting Operations Manager typically collaborate with underwriting and sales teams to streamline processes?

An Underwriting Operations Manager works closely with both underwriting and sales teams to ensure efficient workflow and information sharing. They often facilitate meetings to identify process bottlenecks, implement technology solutions for better data management, and develop standardized procedures to reduce errors and improve turnaround times. By fostering open communication and aligning goals between departments, they help maintain a smooth pipeline from application intake to policy issuance, directly impacting client satisfaction and business growth.

How much do underwriting managers make in the US?

Underwriting managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, location, and industry. They often oversee underwriting teams, review risk assessments, and require strong analytical and leadership skills.

What are the key skills and qualifications needed to thrive as an Underwriting Operations Manager, and why are they important?

To thrive as an Underwriting Operations Manager, you need expertise in underwriting principles, risk assessment, and process management, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with underwriting software platforms, workflow management systems, and industry certifications such as CPCU or AINS is typically required. Excellent leadership, problem-solving, and communication skills are vital for managing teams and driving operational efficiency. These skills ensure accurate risk evaluation, compliance, and effective team performance in a dynamic insurance environment.
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Underwriting Operations Manager jobs near you
Infographic showing various Underwriting Operations Manager job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,000 per year, or $28.4 per hour.
Automobile Insurance Underwriting Operations Manager

Automobile Insurance Underwriting Operations Manager

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Description:

Mount Prospect, IL

Work Location: On-site (In-Office)

Salary Range: $90,000-$110,000 annually

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, highly profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee, and Texas with a license in Ohio. AFIC is a financially strong "A+" (Superior) AM Best and Better Business Bureau rated non-standard automobile insurer. annually


The Underwriting Operations Manager oversees the operational support functions of the underwriting department, ensuring efficient policy processing, strong quality standards, and scalable workflows across multiple states. This role leads underwriting support teams, drives process improvement initiatives, and partners closely with underwriting leadership to enhance operational performance.


Reporting directly to the Executive Vice President, the Underwriting Operations Manager plays a key role in improving operational efficiency, supporting underwriting productivity, and developing a high-performing team.


Your Responsibilities

  • Direct and lead operational teams including the Underwriting Supervisor, Policy Services, and File department staff
  • Establish performance expectations and provide coaching, training, and development to team members
  • Partner with underwriting leadership to ensure operational processes support underwriting objectives
  • Support cross-department collaboration between underwriting, claims, casualty, marketing, and executive leadership
  • Manage daily underwriting operations to ensure accurate and timely policy processing
  • Enhance workflow, productivity, and quality standards across underwriting operations
  • Develop and implement operational improvements to increase efficiency and service quality
  • Develop and analyze operational metrics to monitor performance and drive process improvements
  • Manage the relationship with the policy administration system vendor, including system enhancements, workflow automation, and operational improvements
  • Ensure compliance with company policies, internal procedures, and regulatory requirements across all jurisdictions
  • Develop accurate and effective responses to regulatory complaints and represent underwriting in market conduct examinations
Requirements:
  • Bachelor’s degree (4 years) at an accredited college/university required
  • 5+ years of experience in insurance operations, underwriting support, or underwriting administration
  • 2+ years of people leadership or supervisory experience
  • Strong knowledge of automobile insurance underwriting operations and policy processing
  • Experienced managing workflow, operational performance and productivity metrics
  • Highly organized with proven problem-solving, and decision-making skills
  • Excellent oral/written communication skills and leadership abilities
  • Experience with insurance systems and operational reporting preferred

Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you

  • Competitive Salary: Rewarding your expertise and experience
  • Financial Security: 401K with up to a 6% company match
  • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and Vision coverage, Access to telemedicine services
  • Holidays: At Least 6 Paid Holidays
  • Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
  • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
  • Employee Recognition: We celebrate work milestones to show appreciation for your contributions
  • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, highly profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee, and Texas with a license in Ohio. AFIC is a financially strong "A+" (Superior) AM Best and Better Business Bureau rated non-standard automobile insurer.