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Underwriting Operations Manager Jobs (NOW HIRING)

The Jonus Group

Underwriting Operations Tech

Davenport, IA · On-site

$40K - $58K/yr

Underwriting Operations Technician Job Summary Seeking a detail-oriented and organized Underwriting ... Excellent organizational and time management skills. * Strong communication and customer service ...

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$62.5K

How much do underwriting operations manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for underwriting operations manager in the United States is $59,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is an Underwriting Operations Manager?

An Underwriting Operations Manager is a professional responsible for overseeing the daily operations and workflow of an underwriting department within an insurance or financial services company. Their main duties include managing teams of underwriters, ensuring compliance with company policies and regulations, optimizing processes, and maintaining quality standards in risk assessment and documentation. They also collaborate with senior management to develop underwriting strategies and may play a role in training and mentoring staff. The goal is to ensure that the underwriting process runs efficiently, accurately, and meets organizational objectives.

What is the difference between Underwriting Operations Manager vs Underwriter?

AspectUnderwriting Operations ManagerUnderwriter
CredentialsTypically requires a bachelor’s degree in finance, business, or related field; professional certifications like CPCU or ARM are commonUsually holds a bachelor’s degree; certifications like CPCU or RPLU are advantageous but not mandatory
Work EnvironmentManages teams, oversees underwriting processes, and ensures compliance within an office or remote settingReviews individual insurance applications, assesses risk, and makes underwriting decisions, often working at desks or in cubicles
Employer & Industry UsageFound in insurance companies, managing underwriting teams and operationsEmployed by insurance carriers, focusing on risk assessment and policy issuance

The Underwriting Operations Manager oversees the entire underwriting process and team management, while the Underwriter focuses on evaluating individual insurance applications. Both roles require similar credentials and work within the insurance industry, but their responsibilities differ in scope and focus.

How does an Underwriting Operations Manager typically collaborate with underwriting and sales teams to streamline processes?

An Underwriting Operations Manager works closely with both underwriting and sales teams to ensure efficient workflow and information sharing. They often facilitate meetings to identify process bottlenecks, implement technology solutions for better data management, and develop standardized procedures to reduce errors and improve turnaround times. By fostering open communication and aligning goals between departments, they help maintain a smooth pipeline from application intake to policy issuance, directly impacting client satisfaction and business growth.

What are the key skills and qualifications needed to thrive as an Underwriting Operations Manager, and why are they important?

To thrive as an Underwriting Operations Manager, you need expertise in underwriting principles, risk assessment, and process management, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with underwriting software platforms, workflow management systems, and industry certifications such as CPCU or AINS is typically required. Excellent leadership, problem-solving, and communication skills are vital for managing teams and driving operational efficiency. These skills ensure accurate risk evaluation, compliance, and effective team performance in a dynamic insurance environment.
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Underwriting Operations Manager jobs near you
Infographic showing various Underwriting Operations Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,000 per year, or $28.4 per hour.
Underwriting Operations Specialist

Underwriting Operations Specialist

Lonestar

Lees Summit, MO • On-site

$48K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Lonestar Managing General Agency (MGA) is seeking an Underwriting Operations Specialist to join our growing organization! The Underwriting Operations Specialist supports the Underwriting Operations Manager in the administration, enhancement, and execution of operational processes within the Underwriting Department. This role works closely with the Manager to improve efficiency, compliance, workflow effectiveness, and system performance across underwriting operations.

The Specialist assists with operational audits, vendor management, technology initiatives, data analysis, training development, process documentation, and implementation of new underwriting tools and procedures. The position serves as a key resource for identifying operational trends, supporting compliance efforts, and ensuring consistent execution of underwriting processes while collaborating with Underwriting, Claims, Marketing, IT, and other departments.

Duties & Responsibilities

  • Partner with the Underwriting Operations Manager to support operational initiatives, process improvements, and departmental projects.
  • Assist in identifying opportunities to utilize artificial intelligence (AI), automation, and technology solutions to improve underwriting efficiency, accuracy, and compliance.
  • Support the testing, implementation, and maintenance of underwriting systems, workflows, and operational enhancements.
  • Collaborate with the Underwriting Quality Assurance (QA) team to document business requirements, conduct testing, and validate process improvements.
  • Participate in change management activities, including communications, training coordination, and adoption support for new systems and procedures.
  • Conduct reviews of underwriting policies, transactions, and claims to identify trends, patterns, and opportunities for improvement.
  • Prepare reports, analyses, and recommendations to support underwriting leadership decision-making.
  • Assist in developing and maintaining training materials, job aids, reference guides, and educational resources for Underwriting, Claims, Marketing, and Independent Agents.
  • Perform compliance-related audits and quality reviews to ensure adherence to regulatory requirements, company guidelines, and underwriting standards.
  • Support monitoring and analysis of underwriting vendor performance, utilization, service levels, and cost effectiveness.
  • Assist with evaluating data sources, tools, and operational solutions through research and cost-benefit analysis.
  • Partner with underwriting, claims, IT, and other business units to resolve operational issues and improve workflow efficiencies.
  • Maintain accurate operational documentation, procedures, and process maps.
  • Compile and track key performance indicators (KPIs), audit results, vendor metrics, and operational outcomes.
  • Assist with special projects, system conversions, regulatory initiatives, and cross-functional business efforts as assigned.
  • Provide operational support and guidance to underwriting staff regarding procedures, systems, and best practices.
  • Serve as a backup resource for critical operational functions within the Underwriting Department.

Qualifications & Skills

  • Bachelor's degree in Business, Insurance, Risk Management, or a related field preferred.
  • 3+ years of experience in insurance operations, underwriting, policy administration, or related insurance functions.
  • Working knowledge of personal auto insurance underwriting principles, processes, and regulatory requirements.
  • Experience with operational reporting, audits, process improvement, or quality assurance activities preferred.
  • Ability to exercise sound judgement when handling confidential, compliance-sensitive, and/or operationally sensitive information
  • Strong analytical and problem-solving skills with the ability to identify trends and recommend practical solutions.
  • Experience supporting system implementations, workflow enhancements, or technology initiatives is preferred.
  • Ability to learn and utilize AI and automation tools to support operational objectives.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively across departments and with external vendors.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and reporting tools.
  • Demonstrated attention to detail, accuracy, and commitment to continuous improvement.

Lonestar Managing General Agency (MGA) provides a competitive benefits package to all full- time employees. Following are some of the perks Lonestar employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical, Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401(k) with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $48,000/year-$75,000/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.


Job Posted by ApplicantPro