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Mortgage Operations Assistant Jobs (NOW HIRING)

Wintrust

AVP, Mortgage Operations

Bloomington, MN · On-site

$7/hr

The AVP of Mortgage Operations is responsible for supervising select functions within the Mortgage ... and objectives. * Assist with preparation and reporting of monthly performance metrics.

Wintrust

AVP, Mortgage Operations

Bloomington, MN

$71K - $92K/yr

The AVP of Mortgage Operations is responsible for supervising select functions within the Mortgage ... and objectives. * Assist with preparation and reporting of monthly performance metrics.

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Mortgage Operations Assistant information

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How much do mortgage operations assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mortgage operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a mortgage operations assistant?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

How does a mortgage operations assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What are the key skills and qualifications needed to thrive as a mortgage operations assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

What cities are hiring for Mortgage Operations Assistant jobs?

Cities with the most Mortgage Operations Assistant job openings:

What are the most commonly searched types of Mortgage Operations jobs?

The most popular types of Mortgage Operations jobs are:

What states have the most Mortgage Operations Assistant jobs?

States with the most job openings for Mortgage Operations Assistant jobs include:

Mortgage Operations Assistant jobs near you

Mortgage Operations Manager

FORUM Credit Union

Fishers, IN • On-site

Full-time

Retirement, PTO

Re-posted 18 days ago

Job description

Overview
Join Our Team as a Mortgage Operations Manager!
Are you ready to take your career to the next level in a community-oriented environment? FORUM Credit Union is looking for a dynamic Mortgage Operations Manager to play a key leadership role on our Mortgage Operations team. You'll lead the day-to-day operations of our Home Equity function - driving performance, improving processes, and developing a high-performing team.
The Home Equity Manager is responsible for overseeing the processing and closing functions of home equity products, including training and developing staff, managing pipeline performance, and ensuring compliance with credit union and investor guidelines. This role also maintains an active pipeline while supporting strategic initiatives across the department.
This position is onsite at our Corporate Headquarters in Fishers, Indiana.
Responsibilities
What you'll do:
  • Lead the Home Equity team to manage workflow, meet production goals, and ensure service excellence
  • Analyze pipeline data to identify trends and drive operational improvements
  • Oversee processing, ordering, and closing activities to ensure compliance with policies and investor guidelines
  • Implement process enhancements to improve efficiency and the member experience
  • Perform processing, closing, and funding functions as needed to meet turnaround expectations
  • Partner with the Vice President - Mortgage Operations to support vendor management
  • Assist in hiring, training, and motivating team members to achieve goals
  • Provide coaching, recognition, and communication to foster strong team performance and collaboration

You may enjoy this job if:
  • You take ownership and are motivated to drive results
  • You value accuracy and thrive in a detail-oriented environment
  • You anticipate member needs and prioritize exceptional service
  • You make thoughtful, timely decisions based on urgency and risk
  • You adapt easily to change and collaborate effectively with others

Qualifications
What we are looking for:
  • A two-year college degree or completion of a specialized business or trade school program
  • Three to five years of similar or related mortgage and leadership experience

Employee perks:
  • Competitive Base Pay + Monthly Incentive
  • Student Loan Reimbursement
  • Tuition Assistance
  • Wellness Programs
  • Community Involvement and Paid Volunteer Time
  • Professional Development/Award Winning Training Program
  • 401K with Match
  • Comprehensive Benefits Package
  • Generous Paid Time Off

Please note: A criminal background screen will be conducted upon hire.
FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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