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Mortgage Operations Assistant information

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How much do mortgage operations assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mortgage operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a mortgage operations assistant?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

How does a mortgage operations assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What are the key skills and qualifications needed to thrive as a mortgage operations assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

What cities are hiring for Mortgage Operations Assistant jobs?

Cities with the most Mortgage Operations Assistant job openings:

What are the most commonly searched types of Mortgage Operations jobs?

The most popular types of Mortgage Operations jobs are:

What states have the most Mortgage Operations Assistant jobs?

States with the most job openings for Mortgage Operations Assistant jobs include:

Mortgage Operations Assistant jobs near you

Mortgage Loan Coordinator - Loan Partner

Metroplex Mortgage Services, Inc.

Tampa, FL • On-site

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New

Job description

Description
Metroplex Mortgage Services is seeking a Mortgage Loan Coordinator (Loan Partner) to help guide borrowers through the mortgage process from application to closing.
We are looking for someone who is organized, detail-oriented, comfortable on the phone, and committed to providing an outstanding customer experience. Mortgage experience is helpful but not required for the right candidate. We provide training and support for individuals looking to build a long-term career in mortgage operations.
Successful team members may advance into Loan Officer Assistant, Processing, Operations, or Production roles as the company continues to grow.
This is a full-time, in-office position located at 8622 N Himes Avenue in Tampa, Florida. Metroplex offers health benefits, a 401(k), paid time off, and opportunities for professional growth.
Ideal candidates may come from banking, insurance, customer service, real estate, title, hospitality, retail management, administrative support, or mortgage backgrounds.
Responsibilities
• Assist loan officers by gathering documentation and reviewing loan applications for completeness and accuracy.
• Communicate proactively with clients and realtors to provide updates and gather necessary documentation.
• Coordinate with underwriters and processors to facilitate smooth and timely loan processing.
Qualifications
• Ability to maintain detailed and accurate records throughout the loan process.
• Strong attention to detail and organizational skills.
• Ability to communicate professionally with borrowers, realtors, and team members.
• Comfortable using computers, email, and web-based systems.
• Ability to manage multiple tasks and follow up consistently.

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