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Mortgage Operations Jobs (NOW HIRING)

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Mortgage Operations information

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$23.5K

$86.6K

$286.5K

How much do mortgage operations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for mortgage operations in the United States is $86,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Mortgage Operations, and why are they important?

To thrive in Mortgage Operations, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a degree in finance or business. Familiarity with loan origination systems (LOS), automated underwriting systems, and industry certifications like Certified Mortgage Banker (CMB) are commonly required. Attention to detail, organizational skills, and effective communication are vital soft skills for managing complex transactions and collaborating with clients and team members. These skills and qualifications ensure accuracy, regulatory compliance, and a smooth mortgage process for all stakeholders.

What are some common challenges faced by professionals in Mortgage Operations, and how can they be effectively managed?

Professionals in Mortgage Operations often encounter challenges such as tight loan processing timelines, evolving regulatory requirements, and managing high volumes of documentation. Staying organized and detail-oriented is essential to ensure compliance and avoid errors that can delay closings. Successful team members also prioritize clear communication and collaboration with underwriters, loan officers, and clients to resolve discrepancies quickly and maintain smooth workflow. Leveraging technology and staying updated with industry changes can further streamline processes and reduce operational bottlenecks.

What is the difference between Mortgage Operations vs Mortgage Underwriting?

AspectMortgage OperationsMortgage Underwriting
Primary RoleManages loan processing, documentation, and workflow coordinationEvaluates loan applications to assess risk and approve or deny loans
Required CredentialsTypically requires mortgage processing experience, knowledge of loan systemsRequires underwriting certifications, such as AUS or MLO licenses
Work EnvironmentOffice-based, collaborative with loan officers and processorsOffice or remote, focused on detailed financial analysis
Industry UsageCommonly found in mortgage lenders, banks, and financial institutionsIntegral part of loan approval process in similar settings

Mortgage Operations focuses on managing the loan process and ensuring smooth workflow, while Mortgage Underwriting assesses the risk and approves loans based on financial criteria. Both roles are essential in the mortgage industry but serve different functions within the loan lifecycle.

What are Mortgage Operations?

Mortgage Operations refers to the end-to-end processes involved in originating, processing, underwriting, closing, funding, and servicing mortgage loans. This department ensures that home loans are managed efficiently and in compliance with regulations from the initial application through to final repayment or servicing. Key responsibilities include document verification, coordinating with third parties, maintaining records, and ensuring timely loan disbursement. Mortgage Operations professionals play a crucial role in facilitating home purchases and refinancing for borrowers.
More about Mortgage Operations jobs
What cities are hiring for Mortgage Operations jobs? Cities with the most Mortgage Operations job openings:
What are the most commonly searched types of Mortgage Operations jobs? The most popular types of Mortgage Operations jobs are:
What states have the most Mortgage Operations jobs? States with the most job openings for Mortgage Operations jobs include:
Infographic showing various Mortgage Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $86,571 per year, or $41.6 per hour.

Director - Mortgage Operations

CountryPlace Mortgage Ltd.

Plano, TX

Full-time

Posted 12 days ago


Job description

ABOUT THE ROLE

CountryPlace Mortgage is a nationwide personal property and mortgage lender. We are looking for a Director – Mortgage Operations to join our originations team in our Plano, TX office. As a Director – Mortgage Operations you will be responsible for managing Mortgage Underwriting, Mortgage Loan Processing and Construction Administration departments. The Director – Mortgage Operations thinks creatively to improve processes and practices used throughout the Mortgage Operations department. They are responsible for providing training for and ensuring quality from their managed departments.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Comprehensive understanding of investor requirements relating to Manufactured Housing.
  • Use independent discretion and judgment to make final decision on acceptance or decline of loan request.
  • Collaborate with the compliance team to maintain compliance policies in accordance with regulations
  • Strong ability to create and maintain strong relationships with dealers
  • Manage review of title commitment, appraisal, survey and validate required disclosures meet investor guidelines and standards
  • Manage turnaround times for departments ensuring that excellent customer service is achieved
  • Generate innovative ideas to enhance the quality and comprehensibility of procedures.
  • Maintain a company policy and procedures manual
  • Train Mortgage Underwriters, Mortgage Loan Processors, and Construction Administrators ensuring that teams have proper understanding of programs and that leaders are developed
  • Facilitate pipeline calls with Loan Officers and Mortgage Loan Processors
  • Able to effectively problem-solve complex issues with rural land surveys, plats, and taxes
  • Accountable for construction-to-permanent mortgage loans from the date of closing, through the building period to final funding, modification and insuring of the loan
  • Evaluate appraisals, title commitments, state & local requirements, and loan terms to establish contractor conditions lists for draws and final funding
  • Review conditions for relevance & accuracy and communicate results along with corrective actions
  • Monitor construction interest overrun, draw limits, holdback requirements, rate expirations, and other pieces of construction lending
  • Order and approve loan modifications, coordinate signings and have agreements properly recorded
  • Ensure that all construction loans are compliant, finalized, and are sale-ready, adhering to investor guidelines
  • Manage outstanding home title issues to ensure prompt resolution and compliance with property title elimination for manufactured homes
  • Monitor and manage construction timelines to ensure compliance with established completion standards
  • Perform other duties and special projects as assigned

POSITION REQUIREMENTS, CAPABILITIES & SKILLS

  • Superior analytical skills
  • Ability to identify and resolve problems in a timely manner
  • Strong organization and time management skills with the ability to multi-task
  • Effective decision-making, customer service and problem-solving skills
  • Ability to strategize and prioritize efforts to achieve goals
  • Strong research and critical thinking skills
  • Strong interpersonal skills and ability to work well with a wide range of people
  • Ability to read and interpret published rules and regulations
  • Positive & professional demeanor
  • Self-starter with strong organizational skills
  • Highly organized, consistent, and solutions focused
  • Employ a strong sense of urgency and ownership in all activities
  • Self-motivated with the ability to work independently
  • Ability to work effectively in a team environment
  • Proven and effective leadership skills
  • Strong ability to present ideas, explain programs, and give presentations

MINIMUM QUALIFICATIONS

  • BA/BS degree required
  • 5+ Years Management Experience
  • 5+ Years Underwriting Experience
  • 5+ Years Construction Lending Administration Experience
  • 2+ Years Manufactured Housing Lending Experience (preferred)