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Mortgage Operations Jobs (NOW HIRING)

We're looking for an experienced mortgage executive to run and grow the business as Head of Mortgage. You'll own the full P&L, the production engine, the regulatory posture, and operational ...

We're looking for an experienced mortgage executive to run and grow the business as Head of Mortgage. You'll own the full P&L, the production engine, the regulatory posture, and operational ...

Head of Mortgage Operations

Miami, FL · On-site

$150 - $200/hr

We're looking for an experienced mortgage executive to run and grow the business as Head of Mortgage. You'll own the full P&L, the production engine, the regulatory posture, and operational ...

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Mortgage Operations information

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$23.5K

$86.6K

$286.5K

How much do mortgage operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for mortgage operations in the United States is $86,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What are common challenges faced by professionals in mortgage operations, and how can they be effectively managed?

Professionals in Mortgage Operations often encounter challenges such as tight loan processing timelines, evolving regulatory requirements, and managing high volumes of documentation. Staying organized and detail-oriented is essential to ensure compliance and avoid errors that can delay closings. Successful team members also prioritize clear communication and collaboration with underwriters, loan officers, and clients to resolve discrepancies quickly and maintain smooth workflow. Leveraging technology and staying updated with industry changes can further streamline processes and reduce operational bottlenecks.

What are the key skills and qualifications needed to thrive in mortgage operations, and why are they important?

To thrive in Mortgage Operations, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a degree in finance or business. Familiarity with loan origination systems (LOS), automated underwriting systems, and industry certifications like Certified Mortgage Banker (CMB) are commonly required. Attention to detail, organizational skills, and effective communication are vital soft skills for managing complex transactions and collaborating with clients and team members. These skills and qualifications ensure accuracy, regulatory compliance, and a smooth mortgage process for all stakeholders.

What is the difference between Mortgage Operations vs Mortgage Underwriting?

AspectMortgage OperationsMortgage Underwriting
Primary RoleManages loan processing, documentation, and workflow coordinationEvaluates loan applications to assess risk and approve or deny loans
Required CredentialsTypically requires mortgage processing experience, knowledge of loan systemsRequires underwriting certifications, such as AUS or MLO licenses
Work EnvironmentOffice-based, collaborative with loan officers and processorsOffice or remote, focused on detailed financial analysis
Industry UsageCommonly found in mortgage lenders, banks, and financial institutionsIntegral part of loan approval process in similar settings

Mortgage Operations focuses on managing the loan process and ensuring smooth workflow, while Mortgage Underwriting assesses the risk and approves loans based on financial criteria. Both roles are essential in the mortgage industry but serve different functions within the loan lifecycle.

What are mortgage operations?

Mortgage operations refer to the processes and activities involved in managing mortgage loans from application to closing and servicing. This includes tasks such as processing loan documents, verifying borrower information, ensuring compliance, and managing loan disbursements using specialized software. Professionals in this field need strong attention to detail and knowledge of mortgage regulations and industry standards.
More about Mortgage Operations jobs

What cities are hiring for Mortgage Operations jobs?

Cities with the most Mortgage Operations job openings:

What are the most commonly searched types of Mortgage Operations jobs?

The most popular types of Mortgage Operations jobs are:

What states have the most Mortgage Operations jobs?

States with the most job openings for Mortgage Operations jobs include:

Infographic showing various Mortgage Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,571 per year, or $41.6 per hour.

$150K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Description

Director, Mortgage Operations - Chatsworth


Overview: 

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today's needs and reach tomorrow's dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth.


The Director, Mortgage Operations directs and coordinates all mortgage lending operations activities within the mortgage loan function, including processing, underwriting, and funding. This position leads pipeline management, closing/shipping/boarding, and acts as a partner to Mortgage sales to meet business goals and ensure compliance with the credit union's lending policies. This role is also focused on process improvements to enhance member service and efficiencies within the lending department. 


About the job: 

  •  Partners with mortgage sales and other lending and service functions in the credit union to enhance workflows, communication and member experience related to mortgage loans. 
  • Provides strategic oversight including but not limited to: processing, underwriting, and funding functions within the Real Estate division. Leads operational execution and performance across multiple teams, ensuring alignment with enterprise goals and regulatory standards.
  • Partners cross functionally across the organization to develop and implement new lending products and programs that align with strategic business plans.
  • Reviews regulations related to mortgages and implements new procedures within the department to stay compliant.
  • Analyzes data and presents reports to leadership and various governmental agencies and auditors.
  • Provides input into annual department budget and monitors performance to standards throughout the year. Manages multiple third-party relationships to provide excellent member access to lending products.

Requirements

  • 10+ years of mortgage underwriting, processing, closing, and/or funding experience with progressive leadership experience 
  • Management experience with demonstrated ability to effectively train and develop employees 
  • Demonstrated ability to create and manage effective processes
  • Experience working within a structure and discipline of a large bank or credit union with mature operations
  • Extensive knowledge of government programs, underwriting guidelines as well as those of other conventional investors, state/local bond programs and mortgage insurers
  • Knowledge of lending products, policies and procedures, underwriting requirements, conventional and governmental loan      requirements, operations, and compliance regulations
  • Understanding of real estate appraisals, title reports, and  real estate transactions
  • Formal leadership training
  • Bachelor's degree in business, accounting, finance, or related field preferred.

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer - Veteran/Disabled

Drug-free workplace


Pay Grade Info:

The base salary range for this position is $150,000-$175,000 annually, depending on factors such as experience, skills, and qualifications.


Perks Important to You:

Team Members enjoy the following rewards and benefits:

  • Competitive pay
  • Subsidized health care including medical, dental and vision
  • FSA and HSA
  • Company-Paid Life and A&D insurance
  • Discounts on loans (must be a member)
  • Paid Vacation, Holiday, and Sick time
  • 401k Retirement Saving Plan with a 6% safe harbor employer match
  • Educational Assistance Program and more!

About Us:

Founded in 1957, Premier America is one of the nation's largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.