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Mortgage Operations Jobs in Virginia (NOW HIRING)

Mindlance

Mortgage Underwriter

Richmond, VA · On-site

Mortgage Support Analyst - Mortgage Operations Location: Richmond, VA | 100% Onsite Duration: 15-Month Contract Shift: 10:00 AM-7:00 PM or 10:30 AM-7:00 PM We are seeking a Mortgage Support Analyst ...

CMS Mortgage Solutions Inc

Mortgage Concierge

Midlothian, VA · On-site

$14.75 - $19/hr

What You'll Be Doing Mortgage Operations & Loan Support * Manage daily execution and follow-up for a high-producing mortgage originator * Coordinate file flow, timelines, documentation, and ...

Atlantic Coast Mortgage

Post Closing Specialist

Fairfax, VA · On-site

$45K - $65K/yr

Qualifications: * 3+ years experience in mortgage operations * Processing or Underwriting experience preferred * Prior work experience with loan documents and title work * Strong working knowledge of ...

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Mortgage Operations information

See Virginia salary details

$23.3K

$85.8K

$284K

How much do mortgage operations jobs pay per year?

As of Aug 26, 2026, the average yearly pay for mortgage operations in Virginia is $85,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $102,100.00 per year, depending on experience, location, and employer.

What are common challenges faced by professionals in mortgage operations, and how can they be effectively managed?

Professionals in Mortgage Operations often encounter challenges such as tight loan processing timelines, evolving regulatory requirements, and managing high volumes of documentation. Staying organized and detail-oriented is essential to ensure compliance and avoid errors that can delay closings. Successful team members also prioritize clear communication and collaboration with underwriters, loan officers, and clients to resolve discrepancies quickly and maintain smooth workflow. Leveraging technology and staying updated with industry changes can further streamline processes and reduce operational bottlenecks.

What are the key skills and qualifications needed to thrive in mortgage operations, and why are they important?

To thrive in Mortgage Operations, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a degree in finance or business. Familiarity with loan origination systems (LOS), automated underwriting systems, and industry certifications like Certified Mortgage Banker (CMB) are commonly required. Attention to detail, organizational skills, and effective communication are vital soft skills for managing complex transactions and collaborating with clients and team members. These skills and qualifications ensure accuracy, regulatory compliance, and a smooth mortgage process for all stakeholders.

What is the difference between Mortgage Operations vs Mortgage Underwriting?

AspectMortgage OperationsMortgage Underwriting
Primary RoleManages loan processing, documentation, and workflow coordinationEvaluates loan applications to assess risk and approve or deny loans
Required CredentialsTypically requires mortgage processing experience, knowledge of loan systemsRequires underwriting certifications, such as AUS or MLO licenses
Work EnvironmentOffice-based, collaborative with loan officers and processorsOffice or remote, focused on detailed financial analysis
Industry UsageCommonly found in mortgage lenders, banks, and financial institutionsIntegral part of loan approval process in similar settings

Mortgage Operations focuses on managing the loan process and ensuring smooth workflow, while Mortgage Underwriting assesses the risk and approves loans based on financial criteria. Both roles are essential in the mortgage industry but serve different functions within the loan lifecycle.

What are mortgage operations?

Mortgage operations refer to the processes and activities involved in managing mortgage loans from application to closing and servicing. This includes tasks such as processing loan documents, verifying borrower information, ensuring compliance, and managing loan disbursements using specialized software. Professionals in this field need strong attention to detail and knowledge of mortgage regulations and industry standards.

What are the most commonly searched types of Mortgage Operations jobs in Virginia?

The most popular types of Mortgage Operations jobs in Virginia are:

What cities in Virginia are hiring for Mortgage Operations jobs?

Cities in Virginia with the most Mortgage Operations job openings:

Mortgage Operations jobs near you
Infographic showing various Mortgage Operations job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $85,828 per year, or $41.3 per hour.

Mortgage Underwriter

Richmond, VA • On-site

Mindlance
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Mindlanceexternal

Other

Posted 5 days ago

Job description

Title: Mortgage Support Analyst – Mortgage Operations

Location: Richmond, VA | 100% Onsite

Duration: 15-Month Contract

Shift: 10:00 AM–7:00 PM or 10:30 AM–7:00 PM


We are seeking a Mortgage Support Analyst to support internal mortgage operations teams as part of a Correspondent Lending migration to Empower.

This is a Mortgage Operations Help Desk role—not a traditional IT Help Desk. The analyst will provide phone-based support and troubleshoot mortgage process and system issues for Loan Officers, Processors, Underwriters, Closers, and other mortgage teams.


Key Responsibilities

  • Provide inbound phone support for mortgage operations users.
  • Troubleshoot mortgage origination, processing, underwriting, and closing issues.
  • Support Empower/LOS, DU (Desktop Underwriter), LP/LPA, and mortgage workflow issues.
  • Investigate loan validation errors, data discrepancies, and system issues.
  • Document cases in Salesforce and escalate complex issues when required.
  • Educate users on mortgage processes and system functionality.


Required

  • Bachelor's Degree.
  • Mortgage industry experience in Loan Processing, Underwriting, Origination, Closing, Servicing, or Mortgage Operations.
  • Strong understanding of the mortgage loan lifecycle.
  • Excellent communication and troubleshooting skills.
  • Comfortable with phone-based support in a fast-paced environment.
  • Must be willing to work 100% onsite in Richmond, VA and the required late-day shift.


Preferred:

Empower, Encompass, DU, LP/LPA, Fannie Mae, Freddie Mac, Correspondent Lending, Salesforce experience.


EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”


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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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