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Mortgage Operations Assistant Jobs in Virginia (NOW HIRING)

CMS Mortgage Solutions Inc

Mortgage Concierge

Midlothian, VA · On-site

$14.75 - $19/hr

What You'll Be Doing Mortgage Operations & Loan Support * Manage daily execution and follow-up for ... Execute social media posting and coordination * Assist with light marketing execution, including ...

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Mortgage Operations Assistant information

What is a mortgage operations assistant?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

How does a mortgage operations assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What are the key skills and qualifications needed to thrive as a mortgage operations assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

What are the most commonly searched types of Mortgage Operations jobs in Virginia?

The most popular types of Mortgage Operations jobs in Virginia are:

What cities in Virginia are hiring for Mortgage Operations Assistant jobs?

Cities in Virginia with the most Mortgage Operations Assistant job openings:

Mortgage Operations Assistant jobs near you

Compliance Assistant - Mortgage

Midlothian, VA • On-site

C&F Mortgage
Commercial Banking • 201 - 500 employees
Learn more about C&F Mortgageexternal

$40K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Overview
Location: Midlothian, Virginia
Work Schedule: Onsite
Salary Range: $40,000 - $55,000 annually. This range represents the good-faith salary range C&F Mortgage Corporation reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on qualifications, experience, skills, education, certifications, and other business-related factors.
Benefits: Eligible employees may participate in company-sponsored medical, dental, vision, 401(k), paid time off, and other benefit programs.
Position Summary
The Compliance Assistant plays an important role in supporting the company's mortgage compliance program by assisting with loan-level reviews, disclosure preparation, and regulatory compliance activities. This position works closely with underwriting, operations, and compliance staff to help ensure residential mortgage loans meet federal and state regulatory requirements, investor guidelines, and internal policies.
This role is ideal for a detail-oriented professional seeking to build expertise in mortgage compliance, quality control, and regulatory requirements within a growing mortgage organization.
Responsibilities
Loan File Compliance Support
  • Assist with compliance reviews of mortgage loan files throughout various stages of the loan lifecycle, including pre-underwriting, underwriting, closing, and post-closing.
  • Review documentation to help ensure adherence to federal and state regulations, investor requirements, and company policies.
  • Identify, document, and escalate potential compliance exceptions and file deficiencies.
  • Assist with quality control reviews, monitoring activities, and audit preparation.
  • Maintain accurate records and supporting documentation for compliance reviews.

Disclosure Desk Support
  • Prepare and issue required mortgage disclosures, including Loan Estimates and other regulatory disclosures.
  • Review loan data for accuracy and completeness prior to disclosure issuance.
  • Support compliance with timing requirements established by TRID and other applicable regulations.
  • Collaborate with Loan Officers, Processors, Underwriters, and Closing staff to resolve disclosure-related issues.
  • Help ensure disclosures are delivered accurately and within established service standards.

Regulatory and Administrative Support
  • Assist with regulatory change management activities and compliance projects.
  • Support internal reporting, tracking, and documentation requirements.
  • Maintain confidentiality of borrower and company information.
  • Participate in training and professional development activities related to mortgage compliance and regulatory requirements.

Qualifications
Required
  • High school diploma or equivalent
  • Strong attention to detail and organizational skills
  • Proficiency with Microsoft Office applications, including Excel and Outlook
  • Effective written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment

Preferred
  • Associate's or Bachelor's degree in Business, Finance, Compliance, or a related field
  • 1-3 years of experience in mortgage lending, mortgage operations, quality control, compliance, disclosures, or related financial services
  • Working knowledge of mortgage lending processes and terminology
  • Familiarity with TRID, RESPA, TILA, ECOA, HMDA, FHA, VA, Fannie Mae, Freddie Mac, or investor requirements
  • Experience working with a Loan Origination System (LOS)

Core Competencies
  • Attention to Detail
  • Regulatory Awareness
  • Problem Solving
  • Accountability
  • Time Management
  • Team Collaboration
  • Customer Service Mindset
  • Confidentiality and Professionalism

EEO/AA/M/F/VETERAN/DISABILITY

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