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Mortgage Operations Assistant Jobs in Virginia (NOW HIRING)

CMS Mortgage Solutions Inc

Mortgage Concierge

Midlothian, VA · On-site

$14.75 - $19/hr

What You'll Be Doing Mortgage Operations & Loan Support * Manage daily execution and follow-up for ... Execute social media posting and coordination * Assist with light marketing execution, including ...

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Mortgage Operations Assistant information

What is a mortgage operations assistant?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

What are the key skills and qualifications needed to thrive as a mortgage operations assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

How does a mortgage operations assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

What are the most commonly searched types of Mortgage Operations jobs in Virginia? The most popular types of Mortgage Operations jobs in Virginia are:
What cities in Virginia are hiring for Mortgage Operations Assistant jobs? Cities in Virginia with the most Mortgage Operations Assistant job openings:
Mortgage Operations Assistant jobs near you

HQ - Assistant Vice President, Operations

Stanley Martin Homes

Fairfax, VA • On-site

$110K - $150K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Join the First Heritage Mortgage Team
We're just as committed to our employees as we are to our customers. As a growing leader in the mortgage industry, we are actively seeking creative, driven individuals to provide the highest level of service and forward-looking solutions.
Explore Opportunities Today
Position Description
Position Title: Assistant VP, Operations
Reports To: EVP Mortgage Operations
Position Overview
The Assistant VP, Operations is a self-motivated professional with strong organizational, communication, leadership, and analytical skills. This position works closely with the EVP of Operations, operations team, and executive leadership to support daily operations, manage offshore staff, improve operational processes, and ensure compliance with investor, state, and agency requirements. The role is instrumental in driving operational efficiency, staff development, and quality assurance initiatives.
Key Responsibilities
  • Lead the management, training, and development of offshore staff, as well as teams within the Appraisal and Quality Assurance departments.
  • Collaborate with the operations management team to enhance, implement, and maintain operational policies and procedures.
  • Assist the EVP of Operations with operational initiatives, special projects, and process improvement efforts.
  • Monitor workflow efficiency and support process optimization across operational functions.
  • Foster strong communication and collaboration across departments and with offshore vendor partners.
  • Perform additional duties and responsibilities as assigned by management.

Education and Experience
  • Minimum of 3-5 years of mortgage operations experience, including experience working with or managing offshore teams.
  • Advanced proficiency in the Encompass Loan Origination System required.
  • Bachelor's degree or equivalent work experience preferred.

Skills and Qualifications
  • Ability to work independently while functioning effectively as part of a collaborative team environment.
  • Strong organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
  • Excellent attention to detail, research, and analytical skills.
  • Demonstrated critical-thinking skills with the ability to respond effectively to time-sensitive business needs.
  • Excellent written and verbal communication skills across all levels of the organization.
  • Strong customer service orientation and interpersonal skills.
  • Proficiency in Microsoft Office applications.
  • Willingness to attend training and learn updated procedures as required.
  • Demonstrated initiative, sound judgment, self-motivation, and commitment to professional growth and increasing responsibility.

What's In It For Me:
  • Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
  • Plan for the future by investing in a 401(K), with up to $4K employer match, invest even more with our Health Savings Account (HSA)
  • Put your family first with Flexible Spending Account (FSA) for dependent care
  • 12 weeks of paid maternity leave through our Short-Term Disability Plan
  • Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
  • Rest and relax with Paid Time Off (increases with tenure)
  • Protect yourself from identity theft or travel mishaps with our no-cost coverage
  • Get access to your paycheck early with an advanced pay option through Dayforce Wallet

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