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Mortgage Operations Manager Jobs in Virginia (NOW HIRING)

HTP Solutions

Operations Manager

Mclean, VA · On-site

$130K - $150K/yr

Experience in lending, mortgage, private credit, real estate finance, fintech, or financial services. * Background in operational transformation, business process improvement, or management ...

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All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Virginia

Mortgage Operations Manager information

See Virginia salary details

$23.3K

$85.8K

$284K

How much do mortgage operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for mortgage operations manager in Virginia is $85,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $102,100.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.
More about Mortgage Operations Manager jobs
What are the most commonly searched types of Mortgage Operations jobs in Virginia? The most popular types of Mortgage Operations jobs in Virginia are:
What are popular job titles related to Mortgage Operations Manager jobs in Virginia? For Mortgage Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mortgage Operations Manager jobs in Virginia look for? The top searched job categories for Mortgage Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Mortgage Operations Manager jobs? Cities in Virginia with the most Mortgage Operations Manager job openings:
Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,828 per year, or $41.3 per hour.

HQ - Assistant Vice President, Operations

Stanley Martin Homes

Fairfax, VA • On-site

$110K - $150K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Join the First Heritage Mortgage Team
We're just as committed to our employees as we are to our customers. As a growing leader in the mortgage industry, we are actively seeking creative, driven individuals to provide the highest level of service and forward-looking solutions.
Explore Opportunities Today
Position Description
Position Title: Assistant VP, Operations
Reports To: EVP Mortgage Operations
Position Overview
The Assistant VP, Operations is a self-motivated professional with strong organizational, communication, leadership, and analytical skills. This position works closely with the EVP of Operations, operations team, and executive leadership to support daily operations, manage offshore staff, improve operational processes, and ensure compliance with investor, state, and agency requirements. The role is instrumental in driving operational efficiency, staff development, and quality assurance initiatives.
Key Responsibilities
  • Lead the management, training, and development of offshore staff, as well as teams within the Appraisal and Quality Assurance departments.
  • Collaborate with the operations management team to enhance, implement, and maintain operational policies and procedures.
  • Assist the EVP of Operations with operational initiatives, special projects, and process improvement efforts.
  • Monitor workflow efficiency and support process optimization across operational functions.
  • Foster strong communication and collaboration across departments and with offshore vendor partners.
  • Perform additional duties and responsibilities as assigned by management.

Education and Experience
  • Minimum of 3-5 years of mortgage operations experience, including experience working with or managing offshore teams.
  • Advanced proficiency in the Encompass Loan Origination System required.
  • Bachelor's degree or equivalent work experience preferred.

Skills and Qualifications
  • Ability to work independently while functioning effectively as part of a collaborative team environment.
  • Strong organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
  • Excellent attention to detail, research, and analytical skills.
  • Demonstrated critical-thinking skills with the ability to respond effectively to time-sensitive business needs.
  • Excellent written and verbal communication skills across all levels of the organization.
  • Strong customer service orientation and interpersonal skills.
  • Proficiency in Microsoft Office applications.
  • Willingness to attend training and learn updated procedures as required.
  • Demonstrated initiative, sound judgment, self-motivation, and commitment to professional growth and increasing responsibility.

What's In It For Me:
  • Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
  • Plan for the future by investing in a 401(K), with up to $4K employer match, invest even more with our Health Savings Account (HSA)
  • Put your family first with Flexible Spending Account (FSA) for dependent care
  • 12 weeks of paid maternity leave through our Short-Term Disability Plan
  • Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
  • Rest and relax with Paid Time Off (increases with tenure)
  • Protect yourself from identity theft or travel mishaps with our no-cost coverage
  • Get access to your paycheck early with an advanced pay option through Dayforce Wallet

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