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Mortgage Operations Manager Jobs in Virginia (NOW HIRING)

Mortgage Concierge

Midlothian, VA · On-site

$14.75 - $19/hr

What You'll Be Doing Mortgage Operations & Loan Support * Manage daily execution and follow-up for a high-producing mortgage originator * Coordinate file flow, timelines, documentation, and ...

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Mortgage Operations Manager information

See Virginia salary details

$23.3K

$85.8K

$284K

How much do mortgage operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for mortgage operations manager in Virginia is $85,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $102,100.00 per year, depending on experience, location, and employer.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What are the most commonly searched types of Mortgage Operations jobs in Virginia?

The most popular types of Mortgage Operations jobs in Virginia are:

What are popular job titles related to Mortgage Operations Manager jobs in Virginia?

For Mortgage Operations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Mortgage Operations Manager jobs in Virginia look for?

The top searched job categories for Mortgage Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Mortgage Operations Manager jobs?

Cities in Virginia with the most Mortgage Operations Manager job openings:

Infographic showing various Mortgage Operations Manager job openings in Virginia as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $85,828 per year, or $41.3 per hour.

Secondary Mortgage Market Operations

Atlantic Union Bank

Reston, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.


Atlantic Union Bank rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

88th of 173 rated banks


Job description

Job Profile
Sub-Family Definition
Mortgage Lending is responsible for originating, evaluating, processing, and servicing residential mortgage products while ensuring a high-quality client experience and adherence to regulatory and underwriting standards. Activities may include:
  • Guiding clients through the home loan process
  • Assessing borrower eligibility
  • Conducting thorough credit and financial analyses
  • Structuring mortgage solutions that align with client needs and responsible lending practices
  • Ensuring strong risk management
  • Maintaining compliance with federal and state mortgage regulations
  • Collaborating with internal partners to support efficient loan processing and timely closings
Career Specialization Definition
The Secondary Mortgage Market Operations area activities may include:
  • Works with investors in the sale of loans, committing funds, and shipping loans to investors for purchase.
  • Finds new lenders for potential loan sales.
  • Manages mortgage loan portfolios to help in exceeding company goals.
  • Maintains good relationships with first-class investors.
  • Stays abreast of market conditions, trends, tax issues, and other factors affecting profitable performance.
  • Other duties as assigned.
Career Level Definition
Entry-level that typically requires little or no prior experience. Responsibilities typically include:
  • Work that is routine or follows standard procedures.
  • Work that is closely supervised.
  • Faces routine problems with clearly defined solutions.
  • Communicates information that requires little explanation or interpretation.
Knowledge & Experience
  • Typically requires little to no experience or advanced education

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.
Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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