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Mortgage Operations Jobs in Virginia (NOW HIRING)

Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ... mortgage #tbm Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This ...

Description Mortgage Loan Officer (NMLS Required) | Warm Buyer Leads Provided | High Income ... Operational assistance * Marketing resources * Collaborative partnership with real estate ...

Mortgage Loan Officer (NMLS Required) | Warm Buyer Leads Provided | High Income Potential Job Type ... Operational assistance * Marketing resources * Collaborative partnership with real estate ...

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Mortgage Operations information

See Virginia salary details

$23.3K

$85.8K

$284K

How much do mortgage operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for mortgage operations in Virginia is $85,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $102,100.00 per year, depending on experience, location, and employer.

What are common challenges faced by professionals in mortgage operations, and how can they be effectively managed?

Professionals in Mortgage Operations often encounter challenges such as tight loan processing timelines, evolving regulatory requirements, and managing high volumes of documentation. Staying organized and detail-oriented is essential to ensure compliance and avoid errors that can delay closings. Successful team members also prioritize clear communication and collaboration with underwriters, loan officers, and clients to resolve discrepancies quickly and maintain smooth workflow. Leveraging technology and staying updated with industry changes can further streamline processes and reduce operational bottlenecks.

What are the key skills and qualifications needed to thrive in mortgage operations, and why are they important?

To thrive in Mortgage Operations, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a degree in finance or business. Familiarity with loan origination systems (LOS), automated underwriting systems, and industry certifications like Certified Mortgage Banker (CMB) are commonly required. Attention to detail, organizational skills, and effective communication are vital soft skills for managing complex transactions and collaborating with clients and team members. These skills and qualifications ensure accuracy, regulatory compliance, and a smooth mortgage process for all stakeholders.

What is the difference between Mortgage Operations vs Mortgage Underwriting?

AspectMortgage OperationsMortgage Underwriting
Primary RoleManages loan processing, documentation, and workflow coordinationEvaluates loan applications to assess risk and approve or deny loans
Required CredentialsTypically requires mortgage processing experience, knowledge of loan systemsRequires underwriting certifications, such as AUS or MLO licenses
Work EnvironmentOffice-based, collaborative with loan officers and processorsOffice or remote, focused on detailed financial analysis
Industry UsageCommonly found in mortgage lenders, banks, and financial institutionsIntegral part of loan approval process in similar settings

Mortgage Operations focuses on managing the loan process and ensuring smooth workflow, while Mortgage Underwriting assesses the risk and approves loans based on financial criteria. Both roles are essential in the mortgage industry but serve different functions within the loan lifecycle.

What are mortgage operations?

Mortgage operations refer to the processes and activities involved in managing mortgage loans from application to closing and servicing. This includes tasks such as processing loan documents, verifying borrower information, ensuring compliance, and managing loan disbursements using specialized software. Professionals in this field need strong attention to detail and knowledge of mortgage regulations and industry standards.

What are the most commonly searched types of Mortgage Operations jobs in Virginia?

The most popular types of Mortgage Operations jobs in Virginia are:

What cities in Virginia are hiring for Mortgage Operations jobs?

Cities in Virginia with the most Mortgage Operations job openings:

Infographic showing various Mortgage Operations job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $85,828 per year, or $41.3 per hour.

Mortgage Loan Officer

TowneBank Mortgage

Newport News, VA • On-site

Full-time

Re-posted 23 days ago


Job description

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

Join us at TowneBank Mortgage!

About Us:
Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.

Essential Responsibilities:

This position is primarily responsible for originating Mortgage loans in compliance with company and regulatory policy.

  • Provides service to applicants and prospective customers seeking home loan, including interviewing, pre-qualification and pre-approval.
  • Completes application and gathers supporting documentation.
  • Reviews and completes regulatory disclosures with customer.
  • Maintains existing and generates new sources of referral business.
  • Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the Customer.
  • Collects required application fees.
  • Inputs application data into Loan Origination Software (LOS).
  • Utilizes automated underwriting systems (AUS) to obtain credit recommendations.
  • Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties.
  • Communicates with all parties in a professional and courteous manner.
  • Manages your pipeline of loans to verify accuracy of the current loan status.
  • Acknowledges and abides by TowneBank Mortgage Policies and Procedures.   
  • Mentors other Loan Officers. 
  • Relays to Senior Management any industry changes or trends that may be of interest to them.
  • Participates in TowneBank, TowneBank Mortgage, and area association events.
  • If in one of our joint ventures, actively participates in all aspects of the Real Estate Office sales meetings and office functions. 
    • Prepares Mortgage Minutes for presentation at each sales meeting.
    • Provides on-going training for the real estate agents (lunch and learns).  
    • Works closely with the Broker/Sales Manager
  • Attends Loan Officer Meetings.
  • Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

    The compensation paid for this position is strictly commission based with a draw against those commissions. Commission amount payable is dependent on personal production. 
    Skills & Experience You’ll Need:
    We seek a candidate with an active NMLS#. We also seek the following:

    • Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans
    • Has a proven sales record based on closed loan production
    • Currently possess sources of referral business for purchase transactions
    • Has a High School Diploma or equivalent
    • Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines
    • High degree of personal integrity
    • Self-motivated
    • Strong interpersonal skills
    • Attention to detail

    Bonus Points If You Have:

    • Working knowledge of Microsoft Office products
    • Working knowledge of Encompass origination software

    What We Offer:

    When you join our team, take pride in knowing that your work positively impacts others. We offer a space where self-starters, problem solvers and entrepreneurial spirits excel.

    • Competitive benefits
    • Resources needed to succeed
    • Advanced technology
    • Innovative marketing
    • Excellence in operations


    Physical Requirements:

    • Express or exchange ideas by means of the spoken word via email and verbally.
    • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
    • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
    • Not substantially exposed to adverse environmental conditions.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
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