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Mortgage Operations Assistant Jobs (NOW HIRING)

Movement Mortgage

$72K - $87K/yr

... teams * Assist with the design, testing, implementation, and scaling of AI and automation solutions across Mortgage Operations * Develop reporting, dashboards, or tracking tools that provide ...

Orion Lending

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Senior Mortgage Operations Trainer (Underwriting Trainer)

Dallas, TX · On-site

$85K - $110K/yr

... to assist our network of originators grow and develop their referral business and clientele ... Position Summary Orion Lending is seeking a Senior Mortgage Operations Trainer with deep subject ...

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Mortgage Operations Assistant information

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How much do mortgage operations assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mortgage operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a mortgage operations assistant?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

How does a mortgage operations assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What are the key skills and qualifications needed to thrive as a mortgage operations assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

What cities are hiring for Mortgage Operations Assistant jobs?

Cities with the most Mortgage Operations Assistant job openings:

What are the most commonly searched types of Mortgage Operations jobs?

The most popular types of Mortgage Operations jobs are:

What states have the most Mortgage Operations Assistant jobs?

States with the most job openings for Mortgage Operations Assistant jobs include:

Mortgage Operations Assistant jobs near you

AVP, DevOps Project Manager (Mortgage)

Cake Mortgage Corp

Chatsworth, CA • On-site

$110K - $155K/yr

Full-time

Re-posted 3 days ago

Job description

CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience with innovative programs, streamlined processes, and a commitment to speed and precision. As we grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments.
The Assistant Vice President (AVP), DevOps Project Manager leads technology projects that improve mortgage operations and business performance. This role serves as the primary connection between Operations, IT, Development, and Executive Leadership, ensuring projects are planned, prioritized, developed, tested, and successfully implemented.
The ideal candidate combines project management, business analysis, and mortgage operations experience with the ability to communicate effectively between technical teams and business stakeholders.
Key Responsibilities
  • Lead technology and operational projects from planning through implementation.
  • Develop project plans, timelines, priorities, and project updates.
  • Track project progress and resolve risks or issues.
  • Ensure projects are delivered on time and meet business objectives.
  • Act as the primary liaison between Operations and the Development team.
  • Gather business requirements and translate them into clear technical specifications.
  • Create and manage user stories, tasks, bugs, and enhancement requests.
  • Prioritize project backlogs with business and technology leaders.
  • Partner with IT and Development to improve mortgage systems and workflows.
  • Support system enhancements, integrations, and automation initiatives.
  • Coordinate software testing, deployments, and production releases.
  • Help ensure technology solutions are reliable, secure, and scalable.
  • Coordinate training for new system features and process changes.
  • Develop user guides, release notes, and training materials.
  • Communicate system updates and implementation timelines to stakeholders.
  • Support user adoption of new technology and processes.
  • Identify opportunities to improve operational efficiency throughout the loan lifecycle.
  • Support initiatives involving loan origination, processing, underwriting, closing, and servicing.
  • Monitor project results and recommend process improvements.
  • Ensure projects comply with company, investor, and regulatory requirements.
  • Partner with Compliance, Risk, and Information Security teams as needed.
  • Mentor project team members and promote collaboration across departments.

Requirements
  • Bachelor's degree in Business, Information Technology, Project Management, or related field required.
  • 7+ years of experience in mortgage banking, project management, technology, or business operations.
  • 5+ years managing cross-functional projects.
  • Experience working with mortgage technology platforms and Loan Origination Systems (LOS). Encompass preferred.
  • Experience serving as a liaison between business users and software development teams.
  • Preferred Certifications: PMP, Agile or Scrum Certification, Lean Six Sigma, Azure DevOps or AWS DevOps Certification
  • Strong understanding of residential mortgage operations and the loan lifecycle.
  • Experience with Agile project management and software development processes.
  • Proficiency with Azure DevOps, Jira, ClickUp, Microsoft Project, or similar tools.
  • Excellent project management, organizational, and communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to translate business needs into technical requirements.
  • Experience leading technology implementations, software releases, and process improvements.
  • Ability to manage multiple priorities in a fast-paced environment.

Why Join CAKE Mortgage?
  • Be part of a fast-growing company changing the game in Non-QM.
  • Competitive compensation and performance-based bonuses.
  • Collaborative and entrepreneurial culture.
  • Opportunities for career advancement and innovation.

Cake Mortgage does not tolerate discrimination of any type. Cake Mortgage offers equal employment opportunity to all qualified persons without regard to race, age, color, religion, sex/gender, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, or any other considerations made unlawful by Federal, State, or Local law. Cake Mortgage provides eligible and qualified employees with opportunities to advance. Cake Mortgage is an at will employer. Cake Mortgage is committed to providing employees with a work environment free of discrimination and harassment.
Salary Description
$110,000.00 to $155,000.00

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