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Mortgage Operations Assistant Jobs (NOW HIRING)

AmeriCU

$132K - $166K/yr

... Assistant Vice President (AVP), Mortgage Underwriting & Secondary Execution . In this role, you'll lead mortgage underwriting, secondary market operations, and fulfillment teams while driving ...

HighTechLending

Post Closer - Mortgage

Irvine, CA · On-site

Reverse & Forward Mortgage Post Closer Join a company with 20 years of mortgage excellence! As we ... assist with funding activities during peak volumes, team coverage, or other operational needs.

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Mortgage Operations Assistant information

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How much do mortgage operations assistant jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for mortgage operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are Mortgage Operations Assistants?

Mortgage Operations Assistants are professionals who support the mortgage process by handling administrative tasks, coordinating documentation, and assisting loan officers and underwriters. They help ensure that all required paperwork is complete, accurate, and submitted on time, facilitating smooth loan processing. Their role often includes managing files, communicating with clients, and following up on outstanding information. By streamlining operations, they help expedite mortgage approvals and closings.

What are the key skills and qualifications needed to thrive as a Mortgage Operations Assistant, and why are they important?

To thrive as a Mortgage Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of mortgage processing, often supported by a high school diploma or equivalent. Familiarity with loan origination systems (LOS), document management software, and common office applications is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with loan officers, clients, and other stakeholders. These skills enable accurate processing, timely documentation, and efficient support of the mortgage workflow, ensuring smooth loan transactions.

How does a Mortgage Operations Assistant typically collaborate with loan officers and underwriters during the loan process?

A Mortgage Operations Assistant plays a crucial support role by coordinating communication and documentation between loan officers, underwriters, and other stakeholders. They often collect and verify required documents, update loan files, and ensure all paperwork is completed accurately and in a timely manner. This collaboration helps streamline the loan approval process, minimize delays, and maintain compliance with regulatory standards. Regular check-ins and clear communication are essential to keeping the loan pipeline moving efficiently.

What is the difference between Mortgage Operations Assistant vs Mortgage Loan Processor?

AspectMortgage Operations AssistantMortgage Loan Processor
Primary ResponsibilitiesSupports loan processing, handles documentation, and assists with administrative tasksReviews loan applications, verifies information, and prepares loan files for approval
Required SkillsAttention to detail, organizational skills, basic knowledge of mortgage processesStrong analytical skills, knowledge of underwriting, and documentation review
CertificationsOften no specific certifications required, but familiarity with mortgage software helpfulMay require mortgage licensing or certification depending on state regulations
Work EnvironmentOffice setting within banks, mortgage companies, or lendersOffice environment, often working closely with underwriters and loan officers

While both roles support the mortgage process, a Mortgage Operations Assistant primarily provides administrative support and handles documentation, whereas a Mortgage Loan Processor actively reviews and verifies loan applications to prepare them for approval. The roles often overlap but differ in focus and responsibilities.

What cities are hiring for Mortgage Operations Assistant jobs? Cities with the most Mortgage Operations Assistant job openings:
What are the most commonly searched types of Mortgage Operations jobs? The most popular types of Mortgage Operations jobs are:
What states have the most Mortgage Operations Assistant jobs? States with the most job openings for Mortgage Operations Assistant jobs include:
Mortgage Operations Assistant jobs near you

Assistant Operations Manager

McGowan Mortgages

Chandler, AZ • Remote

$85K/yr

Full-time

Posted 12 days ago

Job description

McGowan Mortgages — a top-producing branch of NEXA Mortgage LLC — is hiring a remote Assistant Operations Manager to help lead our growing mortgage operations team. Reporting directly to our Operations Manager, you will oversee daily workflows, manage processors, enforce compliance, and ensure every loan file moves through the pipeline efficiently and accurately.



We close loans with 300+ wholesale lenders nationwide, and our operations team is the engine that makes it all happen. If you have strong mortgage operations experience and a passion for building systems, coaching teams, and driving results, this is your opportunity to grow into a senior leadership role.


What We Offer:

  • Competitive salary: $70,000 - $85,000 annually
  • Fully remote position — work from anywhere in the U.S.
  • Leadership role with direct impact on company growth and team development
  • Access to 300+ lenders and cutting-edge AI-powered workflow tools
  • Collaborative culture led by the producing Branch Manager, Derek McGowan
  • Clear path to Operations Manager and senior leadership roles
  • Paid training and professional development opportunities


If you are an experienced mortgage operations professional ready to take the next step in your career, apply now.

Compensation:

$70,000 - $85,000 yearly


Responsibilities:
  • Assist the Operations Manager in overseeing the full loan lifecycle from application through closing
  • Supervise and coach processors to meet quality and turnaround standards
  • Monitor pipeline health and identify bottlenecks, stale files, and compliance risks
  • Review conditional approvals, title reports, insurance, and appraisals for accuracy
  • Enforce TRID deadlines, lock expiration tracking, and CD approval workflows
  • Coordinate with underwriters, title companies, and vendors to resolve issues
  • Implement and improve SOPs, checklists, and quality control processes
  • Generate pipeline reports and present operational metrics to leadership
  • Step in as acting Operations Manager when needed

Qualifications:
  • 3-5 years of mortgage operations experience (processing, underwriting support, or ops management)
  • Prior experience supervising or mentoring a team in a mortgage environment
  • Deep knowledge of conventional, FHA, VA, and non-QM loan products
  • Strong understanding of TRID, RESPA, and compliance requirements
  • Proficiency with Loan Origination Systems and CRM tools
  • Exceptional organizational skills and ability to manage multiple priorities
  • Self-starter who thrives in a remote, fast-paced environment
  • Clear communicator who can coach team members and escalate issues effectively



About Company

McGowan Mortgages is building a culture that would make this your long-term home in the mortgage business. We were awarded #1 Mortgage Company in Kansas City in 2023 and 2024 by putting time, effort, and resources into building the best possible team model there is.

This has also allowed me to become the #1 Loan Officer at the largest Mortgage Broker in the country - NEXA Mortgage.

We maintain a high standard of excellence to clients, which maintains stability for team members in such an unstable mortgage market these days.

We have built our business around a reputation known for top-notch service and the widest variety of loan options, which allows clients and Realtors to trust that we are the best fit for their home loans.