ZipRecruiter

Log In

1

Mortgage Operations Manager Jobs in Ohio (NOW HIRING)

German American

Mortgage Operations Processor

Whitehall, OH · On-site

$38K - $53K/yr

Mortgage Operations Processor Overview: As a Mortgage Operations Processor you will perform a ... manage multiple priorities. Previous mortgage lending experience is preferred, and familiarity with ...

Consumers National Bank

Mortgage Loan Officer

OH · On-site

Loan Management * Work with Mortgage Operations to ensure that loan quality meets program guidelines loan conditions are met, and communication to customers is on-going regarding loan status.

Huntington

CSC Mortgage TSM 1

Columbus, OH · On-site +1

The Customer Solution Center (CSC) Mortgage TSM 1 manages and develops a team of CSC Mortgage ... Reinforce compliance with Huntington policies, procedures, operational standards, regulatory ...

Huntington

CSC Mortgage TSM 1

Columbus, OH · On-site +1

The Customer Solution Center (CSC) Mortgage TSM 1 manages and develops a team of CSC Mortgage ... Reinforce compliance with Huntington policies, procedures, operational standards, regulatory ...

Maven LLC

Sr. Technical Project Manager

Columbus, OH · On-site

$106K - $146K/yr

The Senior Technical Project Manager will be leading project initiatives for our mortgage operations team. This position will report into the product team and will be the owner for technical projects ...

next page

Showing results 1-20

All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Ohio

Mortgage Operations Manager information

See Ohio salary details

$22.3K

$82.3K

$272.4K

How much do mortgage operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for mortgage operations manager in Ohio is $82,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $97,900.00 per year, depending on experience, location, and employer.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

More about Mortgage Operations Manager jobs

What are the most commonly searched types of Mortgage Operations jobs in Ohio?

The most popular types of Mortgage Operations jobs in Ohio are:

What are popular job titles related to Mortgage Operations Manager jobs in Ohio?

For Mortgage Operations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Mortgage Operations Manager jobs in Ohio look for?

The top searched job categories for Mortgage Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Mortgage Operations Manager jobs?

Cities in Ohio with the most Mortgage Operations Manager job openings:

Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $82,303 per year, or $39.6 per hour.

Regional Mortgage Operations Manager

Northwest

Columbus, OH

Full-time

Re-posted 12 days ago

Job description

OH0713 NW Bancshares HQ

Job Description

The Regional Mortgage Operations Manager is responsible to supervise the day to day sales and production operations for the distributed channel, and implementing strategies, policies and guidelines.

ESSENTIAL FUNCTIONS:

  • Lead team effort to ensure accountability for maximum results as defined by key performance indicators

  • Implement procedures to meet or exceed goals

  • Ensure continuous improvement

  • Manage work hours and FTEs to control costs and pipelines to ensure balanced workload and optimal results

  • Respond to monthly QC findings and implement improvement plans as necessary

  • Assist with monthly metrics report, including staff changes and utilization rates by role

  • Review, calculate, and provide monthly incentive payments to Human Resources within required timeframes

  • Work closely with Regional Sales Managers to achieve department goals and optimize customer experience

  • Decision consumer, equity, and mortgage loans

  • Work with public agencies to expand relationships and increase production of CRA lend (Habitat, Neighborworks, First Front Door, etc.)

  • Exercise credit judgment and creativity

  • Perform pricing and underwriting exceptions

  • Work with retail offices and internal business partners on approval and exception requests

  • Maximize results by consider portfolio balances, yields, and risk when making credit and pricing decisions

  • Understand and comply to investor, insurer, and Northwest policies, and with mortgage industry regulations

  • Keep informed of changing rules and regulations

  • Mentor team to improve results

  • Implement procedures to retain loans, and to generate activity from new and exist customers, as well as non-customers

  • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

  • Work as part of a team

  • Work with on-site equipment

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches

  • Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans

  • Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion

  • Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning

  • Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience

  • Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information

  • Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required

  • Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

  • Bachelor's Degree in business, finance, or related experience preferred

  • Master's Degree preferred

Work Experience:

  • 5 - 6 years business, finance, or related experience preferred

#LI-MM1

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Apply