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Microsoft Customer Support Jobs (NOW HIRING)

GovEase

Customer Support Specialist

Madison, MS · On-site

$35K - $45K/yr

We are in search of a Customer Support Specialist. This position is set up for individuals who are ... Working knowledge of Microsoft Office applications, Excel, Word, Teams Benefits * Competitive ...

Element Designs

Customer Support Specialist

Fort Mill, SC · On-site

$21 - $25/hr

Customer Support for Inside Sales: Are you passionate about delivering outstanding customer service ... Familiarity with CRM software and Microsoft Office Suite (Excel, Word, Outlook). * Strong problem ...

Wayvia

Customer Support Specialist

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... Experience with Jira, SQL, and Microsoft Office. Benefits: Wayvia encourages a healthy work-life ...

Toi Toi USA LLC

Customer Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

Support company initiatives focused on customer retention, operational efficiency, and service ... Learn and effectively use phone systems, Microsoft Outlook, CRM platforms, and additional company ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... Experience with Jira, SQL, and Microsoft Office. Benefits: Wayvia encourages a healthy work-life ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready ... Strong computer skills (Microsoft Office, Excel, Word, PowerPoint, Oracle or SAP) * A good listener ...

Toi Toi USA

Customer Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

Learn and effectively use phone systems, Microsoft Outlook, CRM platforms, and additional company ... Experience in collections, billing support, or administrative support is a plus.

Apex Informatics

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Title: Customer Support Technician Location: Ocoee, FL Job Responsibilities: * Installs and ... Audio/Visual equipment knowledge (Microsoft Teams Rooms certified equipment) * Virtual Meeting ...

TOI TOI USA

Customer Support Specialist

Fort Myers, FL · On-site

$40K - $41K/yr

Support company initiatives focused on customer retention, operational efficiency, and service ... Learn and effectively use phone systems, Microsoft Outlook, CRM platforms, and additional company ...

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Microsoft Customer Support information

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How much do microsoft customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for microsoft customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.

Is Microsoft Customer Support offering work from home?

Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.
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Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support Specialist

GovEase

Madison, MS • On-site

$35K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description


We are in search of a Customer Support Specialist. This position is set up for individuals who are looking to advance their career and provide support to our customers and users allowing us to grow our business across the United States. As a Customer Support Specialist, your responsibilities include providing support to customers via calls, emails and live chats
Responsibilities:
  • Manage incoming/outgoing customer calls, emails, and live chats
  • Log conversations and interactions through our support solution
  • Handle customer complaints and questions while providing solutions
  • Maintain in-depth knowledge of GovEase products and technologies

Requirements
  • Bachelor's Degree
  • Proven support experience
  • Communication and presentation skills
  • Patience and ability to respond effectively to different customer situations
  • Familiar with ticketing systems, software, and practices
  • Working knowledge of Microsoft Office applications, Excel, Word, Teams

Benefits
  • Competitive Salary
  • Blue Cross & Blue Shield Health Insurance
  • Guardian Dental Insurance
  • Long-Term Disability Insurance
  • Optional Vision Insurance
  • 401(k) Discretionary Matching Plan
  • Generous Paid Time Off, Sick Days, & Company Holidays
  • Voluntary Benefits: Short-Term Disability, Life Insurance (Whole or Term), Accident Insurance, Hospital Indemnity Insurance, Cancer Insurance, Critical Illness Insurance.

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