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Microsoft Customer Support Jobs (NOW HIRING)

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

Futran Tech Solutions Pvt. Ltd.

Customer Support

Iowa Falls, IA · On-site

$17.75 - $22.75/hr

Customer Support Associate Locations: Anamosa, Ames, Cedar Rapid, Centerville, Decorah, Dubuque ... Demonstrated ability to use Microsoft Office Suite programs and Windows-based customer information ...

Futran Tech Solutions Pvt. Ltd.

Customer Support

$17.50 - $22.25/hr

Performs work under the general supervision of the Customer Support Services Management staff ... Demonstrated ability to use Microsoft Office Suite programs and Windows-based customer information ...

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ... Monitor and manage systems using tools like Active Directory and Microsoft Endpoint Configuration ...

calumet

Customer Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

PURPOSE: The Customer Support Specialist provides front line support for the Customer Support ... Proficient computer skills with demonstrated experience in Microsoft office, order entry systems ...

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

Support Microsoft Office 365 and Windows 10/11 environments. * Monitor and resolve assigned service ... Strong customer service and communication skills * Ability to work independently with minimal ...

calumet

Customer Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

PURPOSE: The Customer Support Specialist provides front line support for the Customer Support ... Proficient computer skills with demonstrated experience in Microsoft office, order entry systems ...

Stax

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.50/hr

Comfortable with standard business software (Microsoft Office, Google, etc) * Solution- oriented ... Customer Support in financial services.

Stax

Customer Support Specialist

Orlando, FL

$16.75 - $22.50/hr

Comfortable with standard business software (Microsoft Office, Google, etc) * Solution oriented ... Customer Support in financial services.

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Microsoft Customer Support information

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How much do microsoft customer support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for microsoft customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Microsoft Customer Support position, and why are they important?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a typical day look like for someone in a Microsoft Customer Support role?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support job?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

More about Microsoft Customer Support jobs
What cities are hiring for Microsoft Customer Support jobs? Cities with the most Microsoft Customer Support job openings:
What are the most commonly searched types of Microsoft Customer Support jobs? The most popular types of Microsoft Customer Support jobs are:
What states have the most Microsoft Customer Support jobs? States with the most job openings for Microsoft Customer Support jobs include:
What job categories do people searching Microsoft Customer Support jobs look for? The top searched job categories for Microsoft Customer Support jobs are:
Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,196 per year, or $23.2 per hour.
Customer Support

Customer Support

DH Pace

Olathe, KS • On-site

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

DH Pace rating

7.3

Company rating: 7.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

107th of 223 rated repair and maintenance companies

Job description

Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. This position is eligible for a hybrid work schedule after successful completion of the introductory training period.
Position overview:
  • Schedule and create accurate and complete service tickets for residential and commercial customers.
  • Promote all products and services, quoting accurate pricing when appropriate.
  • Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Conduct outbound calls for customer follow-ups as needed.
  • Coordinate with Dispatch teams to prioritize and fulfill customer requests.
  • Update and maintain accurate records of customer interactions in the ERP system.
  • Meet personal/team critical Key Performance Indicators (KPI's).
  • Follow communication procedures, guidelines, and policies.
  • Continuously seek opportunities to improve the customer experience and streamline processes.
  • Ability to work overtime as required OR ability to work additional hours as required.
  • Other duties as assigned.

Qualifications:
  • High school diploma or equivalent with previous experience in customer service or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
  • Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.

#ZR
What We Offer
  • Comprehensive medical, dental, and vision coverage - available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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