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Microsoft Customer Support Jobs (NOW HIRING)

Customer Support

Oxford, MS

$16 - $20.50/hr

Provide enthusiastic customer service for inbound/outbound phone and email support * Be ... Proficient with Microsoft Office programs * Excellent data entry and documentation skills * Ability ...

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

Provide effective sales service support for all customers by efficiently processing all customer ... Able to use business software packages, applications within Microsoft Office, and Lotus Notes.

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

Provide effective sales service support for all customers by efficiently processing all customer ... Able to use business software packages, applications within Microsoft Office, and Lotus Notes.

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

Provide effective sales service support for all customers by efficiently processing all customer ... Able to use business software packages, applications within Microsoft Office, and Lotus Notes.

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

The candidate should be proficient in using Microsoft CRM Dynamics development tools. In addition to CRM Dynamics, the candidate will be expected to learn and support the ADX Portal that support the ...

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Must be proficient with technical applications, including Microsoft Office Suites What We Offer

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ... Monitor and manage systems using tools like Active Directory and Microsoft Endpoint Configuration ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Must be proficient with technical applications, including Microsoft Office Suites What We Offer

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Must be proficient with technical applications, including Microsoft Office Suites What We Offer

Customer Support

Denver, CO · On-site

$22/hr

Open Positions We have an immediate opening on our Logistics/Customer Support Team. We have a ... Proficient in Excel spreadsheets and Microsoft Office * Efficient, extremely detailed oriented

Posted today

Open Positions We have an immediate opening on our Logistics/Customer Support Team. We have a ... Proficient in Excel spreadsheets and Microsoft Office * Efficient, extremely detailed oriented

Posted today

Customer Support

Berthoud, CO · On-site

$22/hr

Open Positions We have an immediate opening on our Logistics/Customer Support Team. We have a ... Proficient in Excel spreadsheets and Microsoft Office * Efficient, extremely detailed oriented

Posted today

Senior IT Field Manager

Atlanta, GA · On-site

$126K - $126K/yr

Delivering high-impact customer engagements to support Microsoft in driving revenue, market share and Customer and Partner Experience This position will be reporting to the Director Field IT ...

New

Job Summary The Microsoft Inside Account Manager (IAM) is responsible for the day-to-day ... The IAM plays a critical role in supporting customer retention and satisfaction by providing ...

New

Showing results 21-40

Microsoft Customer Support information

See salary details

$10

$23

$57

How much do microsoft customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for microsoft customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.
More about Microsoft Customer Support jobs

What cities are hiring for Microsoft Customer Support jobs?

Cities with the most Microsoft Customer Support job openings:

What are the most commonly searched types of Microsoft Customer Support jobs?

The most popular types of Microsoft Customer Support jobs are:

What states have the most Microsoft Customer Support jobs?

States with the most job openings for Microsoft Customer Support jobs include:

Infographic showing various Microsoft Customer Support job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 3% Temporary, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

$16 - $20.50/hr

Full-time

Re-posted 11 days ago


Job description

Join Team Ironwood

Are you curious, motivated, and forward-thinking? Do you enjoy thinking outside of the box? At Ironwood, you will have the opportunity to help small businesses across the United States be competitive and grow.

If you are a creative and analytical problem solver with a compassionate spirit and desire to help others, Ironwood could be the place to further your career. Become a part of our empowering team driven by integrity, transparency, and teamwork.

Job Duties and Responsibilities:

  • Provide enthusiastic customer service for inbound/outbound phone and email support
  • Be compassionate and dedicated in handling escalated issues
  • Work closely and professionally with other departments for the best resolution
  • Must be versatile in managing multiple software programs while conversing with all levels of internal and external customers
  • Maintain and promote excellent client relations by managing prompt, efficient, and accurate responses to email and phone communications
  • Deliver strong and proactive follow-up to customers
  • Adhere to defined procedures, standards, and performance expectations

Required Skills:

Communication:

  • Clear and effective communication skills (in person, phone, email, etc.)
  • Ability to communicate across all levels with internal and external customers
  • Excellent documentation skills
  • Keen comprehension skills - ability to clearly understand and state the issues customers present
  • Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
  • Excellent attention to detail

Customer Focus:

  • Ability to listen, empathize, and understand customer concerns
  • Strong interpersonal skills
  • Demonstrable conflict resolutions and negotiating skills
  • Ability to determine customer needs and provide appropriate solutions

Problem Solving:

  • Take ownership of issues and strive for one-call resolution
  • Ability to make quick and accurate judgments and decisions
  • Strong time management skills
  • Action oriented and self-disciplined
  • Organized and detail-oriented

Technology:

  • Proficient with Microsoft Office programs
  • Excellent data entry and documentation skills
  • Ability to quickly learn and understand new programs and technology
  • Quickly develop a strong knowledge of payments products
  • Ability to work in a fast-paced, technology-driven environment

Qualifications:

  • High School Diploma required. Bachelor's degree preferred; equivalent work experience considered
  • Two years of customer service experience preferred
  • Knowledge of payments industry a plus
  • Bilingual English/Spanish a plus

This full-time customer service position location is preferred in Oxford, Mississippi, with competitive compensation and benefits.

To be considered, submit your cover letter and resume on our website, Team Ironwood. No calls, please. If you are selected for an interview, you will be contacted.

Selected candidates will be subject to a background check prior to receiving an employment offer.