Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Provide real time chat support to contractors while they service * Host one on one sessions with ... Proficiency in Microsoft Office 365, including strong Excel skills * Ability to collaborate ...
Provide real time chat support to contractors while they service * Host one on one sessions with ... Proficiency in Microsoft Office 365, including strong Excel skills * Ability to collaborate ...
Customer Service Representative
Saint Louis, MO · On-site
$19.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Customer Service Representative
Saint Louis, MO · On-site
$19.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Resource Specialist
Portland, ME · On-site +1
Provide real time chat support to contractors while they service * Host one on one sessions with ... Proficiency in Microsoft Office 365, including strong Excel skills * Ability to collaborate ...
Resource Specialist
Portland, ME · On-site +1
Provide real time chat support to contractors while they service * Host one on one sessions with ... Proficiency in Microsoft Office 365, including strong Excel skills * Ability to collaborate ...
Customer Service Representative
Saint Louis, MO · On-site
$19.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Customer Service Representative
Saint Louis, MO · On-site
$19.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Microsoft Specialist
Moorestown, NJ · On-site
Microsoft Specialist Position Summary OPEX Corporation is looking for a Microsoft Dynamics 365 ... Provide technical support to end-users via phone, email, and chat. * Collaborate with development ...
Microsoft Specialist
Moorestown, NJ · On-site
Microsoft Specialist Position Summary OPEX Corporation is looking for a Microsoft Dynamics 365 ... Provide technical support to end-users via phone, email, and chat. * Collaborate with development ...
Microsoft Specialist
Moorestown, NJ · On-site
Microsoft Specialist Position Summary OPEX Corporation is looking for a Microsoft Dynamics 365 ... Provide technical support to end-users via phone, email, and chat. * Collaborate with development ...
Microsoft Specialist
Moorestown, NJ · On-site
Microsoft Specialist Position Summary OPEX Corporation is looking for a Microsoft Dynamics 365 ... Provide technical support to end-users via phone, email, and chat. * Collaborate with development ...
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Customer Service Representative
Saint Louis, MO · On-site
$19.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Customer Service Representative
Saint Louis, MO · On-site
$19.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills * Prior customer service experience preferred
Bilingual Customer Service Representative
Saint Louis, MO · On-site
$21.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills. * Prior customer service experience preferred.
Bilingual Customer Service Representative
Saint Louis, MO · On-site
$21.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills. * Prior customer service experience preferred.
Call Center Operator - Sports Betting
Duluth, GA · On-site
$19/hr
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Call Center Operator - Sports Betting
Duluth, GA · On-site
$19/hr
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Call Center Operator
Duluth, GA · On-site
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
Call Center Operator
Duluth, GA · On-site
Basic computer skills, including Microsoft Word and Excel * Excellent telephone etiquette * Ability ... Handle Chat Support, Inbound calls and answer emails from customers. * Ensure high quality service ...
... and chat support). Qualifications : Required : • Bachelor of Science in Computer Science ... Preferred : • ITIL v3/4 Foundation, MCDST (Microsoft Certified Desktop Support Technician), MCP ...
... and chat support). Qualifications : Required : • Bachelor of Science in Computer Science ... Preferred : • ITIL v3/4 Foundation, MCDST (Microsoft Certified Desktop Support Technician), MCP ...
Bilingual Customer Service Representative
Saint Louis, MO · On-site
$21.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills. * Prior customer service experience preferred.
Bilingual Customer Service Representative
Saint Louis, MO · On-site
$21.50/hr
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills. * Prior customer service experience preferred.
UX Designer - Conversational AI / Microsoft Copilot
Chicago, IL · Remote
$70 - $80/hr
We are looking for a UX Designer with conversational AI and Microsoft Copilot experience to support ... Design conversational experiences for voice, chat, and virtual assistant products. * Create journey ...
UX Designer - Conversational AI / Microsoft Copilot
Chicago, IL · Remote
$70 - $80/hr
We are looking for a UX Designer with conversational AI and Microsoft Copilot experience to support ... Design conversational experiences for voice, chat, and virtual assistant products. * Create journey ...
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills. * Prior customer service experience preferred.
Provide inbound customer service phone and chat support to Access Securepak and Access Corrections ... Knowledge of basic PC and Microsoft Office skills. * Prior customer service experience preferred.
Customer Service Specialist (Conversations/Chat) I
Hyannis, MA · On-site
$21.63 - $23.69/hr
Provide daily support by assisting customers via diverse communication channels to including ... Working knowledge of the use of PCs, current Windows operating systems, Microsoft Office, the ...
Customer Service Specialist (Conversations/Chat) I
Hyannis, MA · On-site
$21.63 - $23.69/hr
Provide daily support by assisting customers via diverse communication channels to including ... Working knowledge of the use of PCs, current Windows operating systems, Microsoft Office, the ...
Microsoft Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do microsoft chat support jobs pay per hour?
As of Jun 29, 2026, the average hourly pay for microsoft chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Microsoft Chat Support position, and why are they important?
To thrive as a Microsoft Chat Support representative, you need a strong understanding of Microsoft products and services, excellent problem-solving skills, and a high school diploma or equivalent, with some employers preferring prior technical support experience. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is important, while certifications such as Microsoft Certified: Fundamentals may be an asset. Strong written communication, patience, and active listening skills help you effectively assist customers in a fast-paced online environment. These abilities ensure efficient issue resolution, high customer satisfaction, and the ability to adapt to evolving product updates and customer needs.
What is a Microsoft Chat Support job?
A Microsoft Chat Support job involves assisting customers with troubleshooting, technical issues, or account-related concerns through online chat. Support agents provide real-time guidance, answer queries, and help users resolve problems related to Microsoft products and services. This role requires strong communication skills, product knowledge, and the ability to offer efficient solutions while maintaining a positive customer experience.
Does Microsoft have chat support?
Microsoft offers chat support for its products and services, including Windows, Office, and Azure, through its support website and customer service channels. Support agents can assist with troubleshooting, account issues, and technical questions via live chat or online chat forms. Having a Microsoft account and relevant product knowledge can help facilitate effective support interactions.
How do I become an online chat agent?
To become a Microsoft Chat Support agent, candidates typically need strong communication skills, basic technical knowledge, and customer service experience. Many employers require a high school diploma or equivalent, and some may prefer prior experience in tech support or online customer service. Training is often provided, and familiarity with chat platforms and troubleshooting tools is beneficial.
What are the typical daily responsibilities of a Microsoft Chat Support representative?
As a Microsoft Chat Support representative, your day-to-day tasks typically include responding to customer inquiries via online chat, diagnosing technical issues, offering step-by-step solutions, and escalating complex problems to specialized teams when necessary. You may also guide customers through product installations, troubleshoot software or account issues, and document interactions in a ticketing system. Collaboration with other support agents and technical teams is common to ensure seamless customer service. Staying up to date with the latest Microsoft product updates and knowledge base articles is also important for delivering accurate assistance.
How difficult is it to get hired at Microsoft?
Getting hired as a Microsoft Chat Support representative typically requires relevant customer service experience, strong communication skills, and familiarity with Microsoft products. The hiring process often involves multiple interviews, assessments, and background checks, making it competitive but achievable for qualified candidates.
Can I work from home for Microsoft?
Microsoft Chat Support roles often offer remote work options, especially for customer service positions, but availability depends on the specific role and location. Candidates typically need a reliable internet connection, a suitable workspace, and may be required to complete training or certification. It's best to check the specific job listing for remote work eligibility and requirements.
More about Microsoft Chat Support jobs
What cities are hiring for Microsoft Chat Support jobs? Cities with the most Microsoft Chat Support job openings:
What are the most commonly searched types of Microsoft Chat Support jobs? The most popular types of Microsoft Chat Support jobs are:
What states have the most Microsoft Chat Support jobs? States with the most job openings for Microsoft Chat Support jobs include:
What job categories do people searching Microsoft Chat Support jobs look for? The top searched job categories for Microsoft Chat Support jobs are:
Other
Posted 12 days ago
Key responsibilities
Handle chat support, inbound calls, and answer emails from customers.
Deliver attentive and comprehensive service to customers based on Sports Betting product, account problems, and first line support.
Take relevant notes on all calls for future use and enter into the database.
Intralot rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
10th of 15 rated gambling companies
Job description
Job Title
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Must be available to work Nights and Weekends
Education, Training and Experience- High school diploma or equivalent training and experience.
- 3 years customer service experience, preferably in a technical call center environment
- Call tracking system experience
- Outstanding verbal communication skills and a positive attitude
- Relevant experience and/or knowledge in the Sports Betting or gaming industries.
- Previous sales experience preferred
- Working knowledge of tracking software
- Technical customer service skills
- Basic computer skills, including Microsoft Word and Excel
- Excellent telephone etiquette
- Ability to handle being rejected and remain calm and collected
- Strong analytic skills
- Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
- Ability to work in a team environment
- Ability to troubleshoot
- Ability to explain technical information to a non-technical client
- Understanding of help desk operations, tools, methodologies and processes
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
- Handle Chat Support, Inbound calls and answer emails from customers.
- Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
- Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
- Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products
- Engage potential customers in dialogue that open opportunities
- Support and guide customers with all requests and escalating and following up when necessary.
- Meet company expectation for excellent customer service
- Maintain a friendly, professional tone at all times
- Function as part of the team with sincere enthusiasm
- Take relevant notes on all call for future use and enter into database
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security RequirementsSubmission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot is a requirement of employment. A pre-employment drug screening is also a requirement.