Lexington, KY · On-site
$13.25/hr
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... No Preferred Education/Experience Must be proficient with Microsoft Office products.
Lexington, KY · On-site
$13.25/hr
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... No Preferred Education/Experience Must be proficient with Microsoft Office products.
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... No Preferred Education/Experience Must be proficient with Microsoft Office products.
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... No Preferred Education/Experience Must be proficient with Microsoft Office products.
Experience supporting customers through chat or email channels * Proficiency with Microsoft Excel * Bilingual language skills * Retail leadership experience (Assistant Manager, Supervisor, Team Lead ...
Quick apply
Experience supporting customers through chat or email channels * Proficiency with Microsoft Excel * Bilingual language skills * Retail leadership experience (Assistant Manager, Supervisor, Team Lead ...
Experience supporting customers through chat or email channels * Proficiency with Microsoft Excel * Bilingual language skills * Retail leadership experience (Assistant Manager, Supervisor, Team Lead ...
Experience supporting customers through chat or email channels * Proficiency with Microsoft Excel * Bilingual language skills * Retail leadership experience (Assistant Manager, Supervisor, Team Lead ...
Support solution architecture, custom development, integrations, data migration, testing ... Experience configuring contact center capabilities, including skills-based routing, chat, queue ...
Support solution architecture, custom development, integrations, data migration, testing ... Experience configuring contact center capabilities, including skills-based routing, chat, queue ...
This position is not a call center job - We communicate over team chat and email, so you won't be ... Microsoft Office * PC architecture and components * Software/Driver Installation * Hardware ...
This position is not a call center job - We communicate over team chat and email, so you won't be ... Microsoft Office * PC architecture and components * Software/Driver Installation * Hardware ...
This position is not a call center job - We communicate over team chat and email, so you won't be ... Microsoft Office * PC architecture and components * Software/Driver Installation * Hardware ...
This position is not a call center job - We communicate over team chat and email, so you won't be ... Microsoft Office * PC architecture and components * Software/Driver Installation * Hardware ...
$125 - $150/hr
Configure and manageAzure DevOpsto support GitHub automated releases, including workflows, team ... workflow automation, chat or assistant experiences, and AI-assisted user experiences ...
$125 - $150/hr
Configure and manageAzure DevOpsto support GitHub automated releases, including workflows, team ... workflow automation, chat or assistant experiences, and AI-assisted user experiences ...
Louisville, KY · On-site
$14.75 - $20/hr
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...
Louisville, KY · On-site
$14.75 - $20/hr
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...
Louisville, KY · On-site
$15.25 - $21/hr
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...
Louisville, KY · On-site
$15.25 - $21/hr
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...
Louisville, KY · On-site
$14.75 - $20/hr
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...
Louisville, KY · On-site
$14.75 - $20/hr
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...
Edmonton, KY · On-site
$15.25 - $20.50/hr
Respond promptly to inbound inquiries via phone, email, or chat, assisting with software-related ... Basic knowledge of Microsoft Windows and Microsoft programs such as Word, Excel, etc. * 1-2 years ...
Edmonton, KY · On-site
$15.25 - $20.50/hr
Respond promptly to inbound inquiries via phone, email, or chat, assisting with software-related ... Basic knowledge of Microsoft Windows and Microsoft programs such as Word, Excel, etc. * 1-2 years ...
Edmonton, KY · On-site
$15.25 - $20.50/hr
Respond promptly to inbound inquiries via phone, email, or chat, assisting with software-related ... Basic knowledge of Microsoft Windows and Microsoft programs such as Word, Excel, etc. * 1-2 years ...
Edmonton, KY · On-site
$15.25 - $20.50/hr
Respond promptly to inbound inquiries via phone, email, or chat, assisting with software-related ... Basic knowledge of Microsoft Windows and Microsoft programs such as Word, Excel, etc. * 1-2 years ...
Frankfort, KY · On-site
$24.75 - $28.50/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person ... Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems
Frankfort, KY · On-site
$24.75 - $28.50/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person ... Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems
Frankfort, KY · On-site
$24.75 - $28.50/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person ... Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems
Frankfort, KY · On-site
$24.75 - $28.50/hr
Provide first- and second-level technical support to users via phone, email, chat, and in-person ... Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems
Respond promptly to inbound inquiries via phone, email, or chat, assisting with software-related ... Basic knowledge of Microsoft Windows and Microsoft programs such as Word, Excel, etc * 1-2 years of ...
Respond promptly to inbound inquiries via phone, email, or chat, assisting with software-related ... Basic knowledge of Microsoft Windows and Microsoft programs such as Word, Excel, etc * 1-2 years of ...
Glasgow, KY · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Glasgow, KY · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Prestonsburg, KY · On-site
$54K - $73K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Prestonsburg, KY · On-site
$54K - $73K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Beaver Dam, KY · On-site
$50K - $67K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Beaver Dam, KY · On-site
$50K - $67K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Lexington, KY · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Lexington, KY · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
$12.53 - $14.92
14% of jobs
$16.17 is the 25th percentile. Wages below this are outliers.
$14.92 - $17.31
21% of jobs
$17.31 - $19.70
14% of jobs
The median wage is $19.84 / hr.
$19.70 - $22.09
18% of jobs
$23.72 is the 75th percentile. Wages above this are outliers.
$22.09 - $24.48
12% of jobs
$24.48 - $26.88
6% of jobs
$26.88 - $29.27
4% of jobs
$29.27 - $31.66
3% of jobs
$31.66 - $34.05
3% of jobs
$34.05 - $36.44
3% of jobs
$36.44 - $38.83
1% of jobs
$12
$22
$38
A Microsoft Chat Support job involves assisting customers with troubleshooting, technical issues, or account-related concerns through online chat. Support agents provide real-time guidance, answer queries, and help users resolve problems related to Microsoft products and services. This role requires strong communication skills, product knowledge, and the ability to offer efficient solutions while maintaining a positive customer experience.
As a Microsoft Chat Support representative, your day-to-day tasks typically include responding to customer inquiries via online chat, diagnosing technical issues, offering step-by-step solutions, and escalating complex problems to specialized teams when necessary. You may also guide customers through product installations, troubleshoot software or account issues, and document interactions in a ticketing system. Collaboration with other support agents and technical teams is common to ensure seamless customer service. Staying up to date with the latest Microsoft product updates and knowledge base articles is also important for delivering accurate assistance.
To thrive as a Microsoft Chat Support representative, you need a strong understanding of Microsoft products and services, excellent problem-solving skills, and a high school diploma or equivalent, with some employers preferring prior technical support experience. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is important, while certifications such as Microsoft Certified: Fundamentals may be an asset. Strong written communication, patience, and active listening skills help you effectively assist customers in a fast-paced online environment. These abilities ensure efficient issue resolution, high customer satisfaction, and the ability to adapt to evolving product updates and customer needs.
For Microsoft Chat Support jobs in Kentucky, the most frequently searched job titles are:
The top searched job categories for Microsoft Chat Support jobs in Kentucky are:
Lexington, KY • On-site
7.5
Based on 133 frontline employees who took The Breakroom Quiz
313th of 622 rated colleges and universities
Great coworkers
People enjoy working here
Good employer
Recommended by students
Recommended by parents
$13.25/hr
Full-time, Part-time
Re-posted 20 days ago
Sourced by ZipRecruiter
The University of Kentucky (UK), the state's flagship university, was founded in 1865 and its beautiful, sprawling campus, nestled in downtown Lexington, now covers over 900 acres and is home to more than 30,000 students and approximately 13,500 employees. The trees and beautifully manicured greenspaces are a source of pride for the university and combine to create an impressive oasis amidst the busy cityscape that surrounds it.
Colleges, universities, and professional schools
10,000+ Employees
Lexington, KY, US
1865
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