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Membership Management Jobs (NOW HIRING)

Swysh Den Basketball

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Basketball - Membership Director

Scottsdale, AZ · On-site

$40.90K - $53.50K/yr

Manage membership database, billing systems, and account records * Monitor membership metrics, retention rates, and revenue goals * Coordinate scheduling and communication related to memberships and ...

New

Swysh Den Basketball

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Basketball - Membership Director

Scottsdale, AZ · On-site

$40.90K - $53.50K/yr

Manage membership database, billing systems, and account records * Monitor membership metrics, retention rates, and revenue goals * Coordinate scheduling and communication related to memberships and ...

New

Swysh Den Basketball

Be Seen First

Basketball - Membership Director

Scottsdale, AZ · On-site

$40.90K - $53.50K/yr

Manage membership database, billing systems, and account records * Monitor membership metrics, retention rates, and revenue goals * Coordinate scheduling and communication related to memberships and ...

New

Prairie Public Broadcasting

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Membership Manager

Fargo, ND · On-site

Experience in fundraising and membership programs is preferred, along with familiarity using CRM and data systems to support donor engagement and strategy.

Bloc Fitness

Membership Director

Elko, NV · On-site

Own lead management and follow-up process * Ensure timely and professional response to all new inquiries * Conduct or oversee tours and membership consultations * Track and improve tour-to-member ...

The Edge Fitness Clubs

Membership Manager

Ambler, PA · On-site

$100K/yr

As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy ...

The Edge Fitness Clubs

Membership Manager

Hilltown, PA · On-site

$100K/yr

As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy ...

The Edge Fitness Clubs

Membership Manager

Dresher, PA · On-site

$100K/yr

As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy ...

Addison Group

Membership Manager

Arlington, VA · On-site

$110K - $115K/yr

Membership Manager Industry: Professional Association / Membership Services Location (city, state ... Prior leadership or team management experience required * Strong coaching, mentoring, and employee ...

University of Michigan

Membership Manager

Ann Arbor, MI · On-site

$39K/yr

Membership Program Management * Provide managerial oversight and implementation of the museum's membership program * Implements best strategies in stewardship, renewal and upgrading of current ...

The Edge Fitness Clubs

Membership Manager

Lumberville, PA · On-site

$100K/yr

As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy ...

The Edge Fitness Clubs

Membership Manager

Hatboro, PA · On-site

$100K/yr

As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy ...

The Edge Fitness Clubs

Membership Manager

North Wales, PA · On-site

$100K/yr

As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy ...

The Edge Fitness Clubs

Membership Manager

New Hope, PA · On-site

$100K/yr

As a Membership Manager at The Edge Fitness Clubs, you'll turn conversations into connections and moments of members coming back to tell you, you changed their life. You'll thrive in a high-energy ...

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Membership Management information

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$25K

$57.8K

$90K

How much do membership management jobs pay per year?

As of May 29, 2026, the average yearly pay for membership management in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Membership Management, and why are they important?

To excel in Membership Management, you need strong organizational skills, customer service experience, and a background in business administration or a related field. Familiarity with membership databases, CRM systems (like Salesforce), and digital communication tools is typically required. Excellent interpersonal skills, problem-solving abilities, and attention to detail help build lasting relationships with members and resolve issues effectively. These skills are crucial for ensuring member satisfaction, retention, and the overall success of membership programs.

What are some common challenges faced in a Membership Management role, and how can they be addressed?

A common challenge in Membership Management is maintaining high levels of member engagement and retention, especially when balancing personalized service with efficiency. This often involves proactively communicating with members, addressing concerns promptly, and leveraging data to understand member needs. Additionally, integrating new technologies or membership platforms may require adaptability and training. Building strong relationships and collaborating closely with marketing and support teams can help overcome these challenges and contribute to a positive member experience.

What is membership management?

Membership management refers to the processes and tools used by organizations, such as clubs, associations, nonprofits, or gyms, to track, engage, and support their members. This typically involves handling member registrations, renewals, communications, and benefits, as well as maintaining accurate records and providing customer service. Effective membership management ensures members have a positive experience and helps organizations grow and retain their member base.

What does a membership manager do?

A membership manager oversees the administration and growth of membership programs within organizations. They handle member recruitment, engagement, retention strategies, and use tools like CRM software to track membership data. Strong communication and organizational skills are essential for success in this role.

What is the difference between Membership Management vs Membership Coordinator?

AspectMembership ManagementMembership Coordinator
ResponsibilitiesOversees entire membership programs, develops strategies, manages membership databases, and analyzes membership data.Assists with membership enrollment, renewals, customer service, and supports membership initiatives.
Required SkillsLeadership, strategic planning, database management, communication skills.Customer service, organization, communication, basic database skills.
Work EnvironmentTypically in administrative or managerial settings within organizations or associations.Office-based, often in nonprofit or membership organizations.

Membership Management involves overseeing the entire membership program, focusing on strategy and data analysis, while a Membership Coordinator handles day-to-day member interactions and support. Both roles are essential but differ in scope and responsibilities.

More about Membership Management jobs
What cities are hiring for Membership Management jobs? Cities with the most Membership Management job openings:
What are the most commonly searched types of Membership Management jobs? The most popular types of Membership Management jobs are:
What states have the most Membership Management jobs? States with the most job openings for Membership Management jobs include:
What job categories do people searching Membership Management jobs look for? The top searched job categories for Membership Management jobs are:
Membership Management jobs near you
Infographic showing various Membership Management job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $57,798 per year, or $27.8 per hour.

Basketball - Membership Director

Swysh Den Basketball

Scottsdale, AZ • On-site

$40.90K - $53.50K/yr

Full-time

Posted yesterday

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Job description

Membership Director – Swysh Den Basketball

Position Overview

Swysh Den Basketball is seeking a dynamic, relationship-driven Membership Director to lead member experience, retention, and growth across our basketball community. This role is responsible for overseeing all membership operations, creating exceptional customer experiences, and building strong relationships with athletes, families, and community partners.

The ideal candidate is highly organized, energetic, service-oriented, and passionate about youth development, basketball culture, and community engagement.

Key Responsibilities

Membership Growth & Retention

  • Drive membership sales and renewal strategies to increase retention and overall membership growth
  • Build and maintain strong relationships with athletes, parents, trainers, and community members
  • Conduct facility tours and assist prospective members through the enrollment process
  • Develop initiatives that enhance member satisfaction and engagement

Customer Experience

  • Serve as the primary point of contact for member concerns, questions, and support
  • Ensure every member experiences a welcoming, professional, and high-energy environment
  • Oversee onboarding processes for new members and families
  • Maintain consistent communication with members regarding programming, events, and updates

Operations & Administration

  • Manage membership database, billing systems, and account records
  • Monitor membership metrics, retention rates, and revenue goals
  • Coordinate scheduling and communication related to memberships and facility access
  • Collaborate with coaching staff and leadership to improve operational efficiency

Community & Brand Engagement

  • Help execute community outreach initiatives, tournaments, events, and partnerships
  • Support marketing efforts through member testimonials, social engagement, and referrals
  • Represent Swysh Den Basketball with professionalism and enthusiasm at all times

Qualifications

  • Previous experience in membership management, customer service, sports management, hospitality, or sales preferred
  • Strong communication and relationship-building skills
  • Highly organized with strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Passion for basketball, youth development, and community engagement
  • Experience with CRM systems, scheduling software, or membership platforms is a plus

Preferred Traits

  • Positive and energetic personality
  • Team-oriented leadership mindset
  • Self-motivated and solutions-driven
  • Comfortable working evenings and weekends as needed for events and programming

Compensation & Benefits

  • Competitive salary based on experience
  • Performance incentives and membership growth bonuses
  • Opportunities for career advancement within Swysh Den Basketball
  • Access to facility programs and events
  • Impactful role in shaping youth and community culture through sports

About Swysh Den Basketball

Swysh Den Basketball is more than a training facility — we are a community dedicated to elevating athletes on and off the court. Our mission is centered around skill development, mentorship, leadership, and creating opportunities through basketball.

“Elevating Community Through Basketball.”

Company Description

Brick and mortar basketball training business!