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How much do member engagement associate jobs pay per year?

As of Jun 10, 2026, the average yearly pay for member engagement associate in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

How does a Member Engagement Associate typically collaborate with other departments to enhance member experience?

Member Engagement Associates frequently work alongside teams such as marketing, customer service, and product development to ensure members receive consistent and valuable experiences. This collaboration may involve sharing feedback gathered from member interactions, coordinating on outreach campaigns, and assisting with the rollout of new programs or services. By maintaining open communication across departments, Member Engagement Associates help address member needs more effectively and contribute to overall organizational goals. This cross-functional teamwork is essential for identifying opportunities to add value and for resolving any member issues promptly.

What are Member Engagement Associates?

Member Engagement Associates are professionals responsible for building and maintaining relationships with an organization's members, clients, or customers. They typically handle communications, respond to inquiries, and ensure members feel valued and connected to the organization. Their role often involves coordinating events, collecting feedback, and promoting membership benefits to drive satisfaction and retention. Member Engagement Associates play a key part in strengthening community and loyalty among members.

What are the key skills and qualifications needed to thrive as a Member Engagement Associate, and why are they important?

To thrive as a Member Engagement Associate, you need strong communication skills, customer service experience, and often a bachelor’s degree in a relevant field. Familiarity with CRM software, email marketing platforms, and data tracking tools is typically required. Outstanding interpersonal skills, problem-solving ability, and a proactive attitude help individuals excel in engaging and retaining members. These skills are crucial for building member loyalty, addressing concerns effectively, and supporting organizational growth.
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Member Engagement Associate jobs near you
PPZ Visitor Engagement Associate

PPZ Visitor Engagement Associate

Wildlife Conservation Society

Prospect Park, PA

$20/hr

Other

Posted 21 days ago

Wildlife Conservation Society rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

16th of 33 rated wildlife parks and zoos

Job description

Job Title:    PPZ Visitor Engagement Associate
Location:    Prospect Park Zoo
Department:    Education
Reports to:    Coordinator of Live Interpretation
Type:        Temporary/Seasonal
Pay rate:     $20/hour
Schedule:    3-4 days per week, 10:00a-4:30p; Must be able to work a combination of weekdays and weekends, holidays and special events. 
POSITION SUMMARY
You will work in a seasonal part-time position for the Wildlife Conservation Society (WCS) as a valued member of the Education Department at the Prospect Park Zoo and report to the Coordinator of Live Interpretation. You will educate thousands of zoo visitors by leading engaging activities and giving talks at exhibits throughout the zoo.
Visitor Engagement Associates will utilize educational techniques to help connect our visitors (both in small and large groups) to our animals, conservation programs, and the WCS mission. This is a great opportunity for those interested in exciting the public about science and conservation, as well as those seeking hands-on experience in informal environmental education, live interpretation, and museum studies.  
WHO WE ARE
WCS saves wildlife and wild places worldwide through science, conservation action, education, and inspiring people to value nature. To achieve this, we harness the power of our Global Conservation Program in nearly 60 nations, in all the world's oceans, and our five wildlife parks in New York City - Bronx Zoo, Central Park Zoo, Queens Zoo, Prospect Park Zoo, and New York Aquarium - visited by 4 million people annually. We combine our expertise in the field, zoos, and aquarium to achieve our conservation mission.
WCS Education is a pioneer in zoo-based learning, inspiring over 1.5 million people each year across New York City. Since 1929, we have been at the forefront of science education, fostering the next generation of conservation advocates by creating meaningful connections to wildlife and nature. We provide innovative, high-quality learning experiences that empower individuals to care for and protect the natural world.
PRIMARY RESPONSIBILITIES 
    Facilitate engagement activities, utilizing interpretive techniques and the arts (singing, narration, storytelling).
    Facilitate public chats and narrations for small and large crowds at a variety of zoo exhibits
    Learn, memorize, and perform a selection of short, engaging, theatrical sing-alongs at various times throughout each day.
    Work alongside fellow Visitor Engagement Associates and volunteers to model and participate in parallel, open-ended play with children, families, and school groups throughout the zoo.
    Provide visitors with a memorable and positive experience by demonstrating the best possible customer service at all times.
    Work closely with members of staff to ensure that interpretive stations/locations are well staffed, well stocked, well maintained, and safe for guests at all times.
    Teach visitors to make connections between animal exhibits, wildlife conservation, & their daily lives.
    Participate in the upkeep of a safe, fun, and lively learning environment for all visitors and staff by providing and accepting feedback.
    Assist with special early morning and evening events, and other Education department programming as needed (this may include members events, birthday parties and summer camp).

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